Beckymetal Reviews 960

Look good in the garden. Helpful company & quick response to my problem after I placed my order.
Recommended

I ordered 2 suncatchers. Were delivered a bit later than promised but wasn’t a problem for me. The items are beautiful very well made colours are lovely. We are happy with our purchases

What a wonderful looking set ofGreyhound / lurchers . I purchased for my daughter and husband plus for my Grandson and wife for Christmas they were highly delighted and ask where I got them from so they could purchase some from your fantastic selection of different iron products. Thank you and your team, keep up the good work. Xxxx

The item arrived and I felt it looked cheap. I contacted the seller to return the item for a full refund as per their returns policy.

After WEEKS of contact, I still haven't been given a return address nor a full refund. I've been told that as it's not faulty, I can't return it. Here is the returns policy from their own website.

"Returns
We believe in making the return process as easy as possible for you. If you're not completely satisfied with your purchase, you can return it without any questions asked. Your satisfaction is our priority.
Please review the following guidelines to ensure a smooth return process:

1. Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
You must request a return within 30 days of receiving the product.
The product must be in its original packaging, unused, and in the same condition as when you received it.
Proof of purchase, such as the order number or receipt, is required.

2. Returns Process
To initiate a return, please follow these steps:
Contact our customer support team at [Beckymetal email address] to request a return authorization within 30 days of receiving your product.
Provide the order number and reason for the return.
Once you receive authorization, package the item securely and include all original packaging and accessories.
Ship the item to the address provided by our customer support team.
After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

3. Return Address
Please contact our Customer service at [beckymetal email address] to get the return address."

I ordered a couple of Christmas Tree tealight holders as gifts for family members. The candle light against the metal made the room so christmassy and cosy. Nice size too and good quality. A nice and different type of gift

Placed an order with Beckymetal because it looked to be UK based. However I then received an e-mail with tracking information indicting the product I ordered had been dispatched and was coming directly from China. This suggests a protracted shipping process. I ordered the product for someone’s birthday in early February. It remains to be seen whether it will be received in time.
So long as you are aware of this and the product is satisfactory to you this may not concern you.
Item now received and as described and good quality. Well packaged. Delivery time less than anticipated hence review upgraded from 2 to 4 Stars. I would purchase again from this Website.

A beautiful quality product. Well packaged and delivered in time for my better half's Christmas Present.

After I placed my order there was plenty of communication regarding when it was going to be delivered. As this was a Christmas present for my wife this was very welcomed. I received it well in advance of when I thought I would.

It arrived in perfect condition and was exactly as shown and described on the website. Most importantly my wife was delighted when she opened it on Christmas day.

I would have no concerns about ordering from Beckymetal again.

My GSD weather vane arrived in good time , it was not covered by excess packaging as other companies do, it was absolutely perfect and I'd recommend Beckys to other people.

Items are not stained glass nor do they allow much light through the glass print.
Returns are becoming increasingly difficult to get despite their policy starting an easy and hassle free process.
2 months on and 100 emails from them only stating they will compensate a fraction of the cost due to their operational costs...

Mum loved it so it was right on the money

Although it took a while to arrive it was lovely and well made so worth the wait.
We are very much a forces family and this was ideal.

The company I had no trouble with. I did seem to take a while to come but I didn't mind the wait. It is beautiful. The coloured glass seems to be of high quality. Well worth the money.

Our order arrived quite quickly and well packaged. We ordered a weather vane in the shape of a schnauzer and we're delighted with the item. Good quality, good size and a great likeness. I am looking at other items for my garden. Would definitely recommend.

Over the moon with my purchases, which were all for Christmas presents.
The recipients were equally over the moon on receiving them. So much so they have asked for your name as they would like to order some other things from you.
Quality was superb and I was kept fully up to date with delivery time. Well in time for Christmas.

The caravan plant bracket was for a retirement gift. He was delighted with it .It was the only one I could find. Something really different. Perfect.

Really lovely sign, nicely detailed. My husband received it as a gift and he really loved it. Well packaged and reasonable postage costs.

I have already given a review. I ordered two items for presents for Christmas. Whilst they did take a fair while to arrive they were worth waiting for as both recipients absolutely loved them. Unfortunately, I have not seen them yet.

Ordered 2 items early December. 1 item was delivered on Xmas eve. Very nice and good quality.
The 2nd item was apparently ‘lost’ by Evri, I have correspondence stating this. Emailed BeckyMetal who have not responded even though the website says you will get a reply within 24hrs.
Very poor customer service which is a shame because I had wanted to order more of their products but will now look elsewhere.

Delivered weatherman with 2 north/South no east/West
Poor response unable to sort out
Would not deal with company again
Suggest they look at a company like Amazon to learn how to deal with customers