Ordered online and for some strange reason the confirmation email was delivered to my spam folder and it took some time for me to receive it . However , I was sent a shipping confirmation and a tra... See more
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Currently trying to contact them but so far there phone line is constantly busy and not responding to emails sent . Update . Just received an email saying they are refunding my money as the items ar... See more
Company replied
Can not fault this company. Great price & next day delivery. Purchased the bamboo memory foam topper & pillow. I also, too advantage of the incredibly cheap 200 thread cotton sheets. I'm very happy �... See more
Company replied
When my duck feather mattress toppers arrived the packages smelled fousty. I opened one and the stench of mold and damp was unbearable. The packages stank out the room I left them in. I emailed 2 dif... See more
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Company details
About Bedding Royal
Written by the company
Welcome to Bedding Royal
Your premier destination for luxurious bedding essentials!✨ With a solid reputation in the industry, we take immense pride in our 4.6-star rating for consistently delivering top-notch products and providing excellent customer service. Your satisfaction is our priority!
🛍️ Explore our exclusive range of bedding collections, carefully curated to cater to your unique tastes and preferences. From silky-smooth sheets to plush comforters, we have everything you need to create your dream sleep sanctuary.
Mattress Toppers Bed Sheets Duvets Pillow Covers 🌟 Experience the unparalleled comfort and luxury that our bedding products offer. Crafted with the utmost attention to detail, each piece ensures a restful and rejuvenating slumber.
🌈 Elevate your bedroom aesthetics with our exquisite designs, available in a myriad of colors and patterns. Embrace the art of relaxation with Bedding Royal.
📞 Our dedicated team is always ready to assist you in making the perfect choice for your bedding needs. Customer satisfaction is not just a promise; it's our commitment.
🚚 Enjoy fast and reliable shipping services, so you can cuddle up in your new bedding essentials sooner!
Join the Bedding Royal family today and discover the true essence of comfort and luxury. Your journey to a peaceful night's sleep begins here. 💤
Contact info
39 Derby Street, M88HW, Manchester, United Kingdom
- 7533 990505
- support@beddingroyal.co.uk
- beddingroyal.co.uk
4.2
Great
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not the best
The mattress is good but folded in the middle for delivery so has a crest now. Uncomfortable for a little one. No one answers my WhatsApp texts to sort the problem.
June 25, 2024
Reply from Bedding Royal
Thank you for your review and for bringing this issue to our attention. We apologize for the inconvenience caused by the fold in the mattress.
Due to the larger size of our mattresses, we fold them for easier shipping. We understand that this has caused discomfort, and we sincerely apologize for that. Please note that we sell 100 mattresses every day and have not received similar complaints. However, we will take your feedback seriously and keep it in mind for future shipments to ensure better customer satisfaction.
We are also sorry to hear that your WhatsApp messages were not answered. We are committed to improving our customer service and will address this immediately.
Thank you for your understanding and for giving us the opportunity to improve.
Excellent product and in perfect condition
The item I ordered was exactly what I was looking for, having failed to find what I wanted on the high street. It arrived in a timely manner and in perfect condition
June 12, 2024
Reply from Bedding Royal
Thanks for your valuable feedback Fiona!
A simple order process and I received…
A simple order process and I received my purchase quickly. The quality is great. Thank you
April 29, 2024
Reply from Bedding Royal
Thanks for your valuable feedback Trish!
Reply from Bedding Royal
Thanks for your valuable feedback Jane!
the item arrived quickly the items ok…
the item arrived quickly the items ok material thin can live with them thank you
April 15, 2024
Reply from Bedding Royal
Thanks Roy for your comment.
Poor quality
Not really impressed, the sheets are not hemmed and with no header, just an unfinished selvedge edge at the top and bottom. I would not buy these again, will probably just use them as dust sheets for decorating.
April 26, 2024
Reply from Bedding Royal
Thank you for your feedback on our sheets. We sincerely apologize that the sheets you received do not have hems and headers as expected. This falls short of the quality we strive for, and we understand your disappointment.
We've reached out to you via phone and email to further investigate the issue and potentially arrange a replacement. However, we haven't received any images of the product yet for the faulty goods. If you could kindly send us a picture of the sheets, it would greatly help us understand the situation and provide a faster resolution.
Once we have a visual confirmation, we would be happy to arrange a return of the faulty product and send you a new set of sheets with proper hems and headers. We value your satisfaction and want to ensure you have a positive experience with our products.
Thank you for your understanding and cooperation. We look forward to hearing from you soon.
Reply from Bedding Royal
We are glad to hear that we matched your expectations. Thanks for your time to leave the review and looking for future to serve you again.
The box came battered looked like it…
The box came battered looked like it got run over by a bus BUT thats nothing to do with Bedding Royal that's the people delivering it DPD we all expect nothing less, The product itself was brilliant cant fault it, It was all wrapped very well and shrink wrapped on top of that so if water ever got into the box product will be well protected, I also cant fault the quality of the products all in all i highly recommend Bedding Royal and ill be making future purchases.
April 25, 2024
Reply from Bedding Royal
Daniel, we are delighted to know you're happy with the quality of our products and the level of service you received. At Beddingroyal, we strive to provide exceptional quality bedding with impeccable customer service.
Your kind words motivate us to continue exceeding expectations. We look forward to welcoming you back for future purchases!
Can not fault this company
Can not fault this company. Great price & next day delivery. Purchased the bamboo memory foam topper & pillow. I also, too advantage of the incredibly cheap 200 thread cotton sheets. I'm very happy 😊
My bed is super comfy & I'm hoping my shoulder injury improves.
April 24, 2024
Unprompted review
Reply from Bedding Royal
Thank you so much Lisa for your fantastic review of Bedding Royal! We're absolutely delighted to hear that you're enjoying your new bamboo memory foam topper, pillow, and 200 thread count cotton sheets!
We strive to offer exceptional value for our customers with high-quality products at competitive prices, and we're thrilled to know you found a great deal on all three items. We especially hope the memory foam topper helps alleviate your shoulder injury and provides you with a more comfortable night's sleep!
We appreciate you taking advantage of our next-day delivery option – it's fantastic that you received your order so quickly.
Thank you again for choosing Bedding Royal. We wish you many nights of restful sleep on your new bedding!
Excellent Service!!!
Have purchased from Bedding Royal previously. They
always offer fast and efficient delivery with an excellent quality product at a good price. I would have no hesitation in recommending to family and friends. Will
certainly purchase from them again in the future.
Posted by Glenys
April 17, 2024
Unprompted review
Reply from Bedding Royal
We are delighted to know you're happy with the quality of our products and the level of service you received. At Beddingroyal, we strive to provide exceptional quality bedding with impeccable customer service and fast delivery. Thanks for your valuable inputs to leave a review.
No complaints with product
No complaints with product. We did have some problems with Royal Mail delivery but this isn't BeddingRoyal's fault. Would consider using them again for our bedding requirements
April 9, 2024
Reply from Bedding Royal
Thanks Mike for your time and efforts to write a review. We are working with Royal Mail on this issue and trying to make the things better for our valuable customers.
Reply from Bedding Royal
Thanks Beryl for your kind words. It means a lot.
Could do better.
OK but would have preferred an alternative to PayPal as I would otherwise not use it.
April 2, 2024
Reply from Bedding Royal
Thanks for your feedback and yes we are working for the alternative payment system at our store for the customer's convenience.
Absolutely perfect Double feather duvet…
Absolutely perfect Double feather duvet ,Gel filled mattress topper ⭐️⭐️⭐️⭐️⭐️
April 2, 2024
Reply from Bedding Royal
Thanks for your valuable review Debra!
Reply from Bedding Royal
Thanks for your kind words Martin!
Was very pleased with my purchase I got…
Was very pleased with my purchase I got exactly what I was looking for at a good price. Excellent service thank you.
March 21, 2024
Reply from Bedding Royal
Glad to know that you received exactly what you were searching. Thank for your valuable feedback.
completely missed my mothers birthday…
completely missed my mothers birthday even though i paid for next day delivery. No refund of payment offered on this either. REALLY poor service will not buy from here again
March 21, 2024
Reply from Bedding Royal
We understand how frustrating it must have been to miss your mother's birthday due to the delayed delivery, and we sincerely apologize for the inconvenience this caused.
We previously confirmed that your order was dispatched on the same day means 21 Mar, 24 Thursday at 22:44 to fulfill the next-day delivery service. We have already taken a steps to investigate the cause of the delay with the courier company RoyalMail to ensure similar situations don't happen again.
In addition, We have already initiated a goodwill gesture by processing a complimentary product worth £11 as promised in email, which is on its way to your delivery address.
We hope you'll consider giving us another chance in the future. We're confident we can deliver a positive experience. We value your business and continuously strive to improve our services.
Nice little Moses basket mattress
Nice little Moses basket mattress. Came within a few days. nicely packaged. Smelled a little but left open for a few days and smell has gone
March 17, 2024
Reply from Bedding Royal
Thanks for your feedback!
Great Quality
Delivery was notified and on time via Royal Mail. The price was within our budget and the sheet quality is better than expected.
Keep up the good work, We will recommend you.
March 24, 2024
Reply from Bedding Royal
Happy to know that we served you better than your expectation. We would like to invite you to create a short Instagram video (20 to 30 seconds) showcasing your experience with our product and tag @beddingroyaluk on Instagram. In return for your effort, we will give you a 20% Off coupon code for your next purchase at Bedding Royal.
Reply from Bedding Royal
Thanks for your time to review us Linda!
We would like to invite you to create a short Instagram video (20 to 30 seconds) showcasing your experience with our product and tag @beddingroyaluk on Instagram. In return for your effort, we will give you a 20% Off coupon code for your next purchase at Bedding Royal.
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