Bedrock Legal Reviews 

361
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

After program I still owe my 3 biggest cards. While I was paying them 432 for 4yrs they messed up an acct and the collections garnish me for 400 plus a month

Rated 1 out of 5 stars

Your program has been atrocious. You have my credit worse and in 4 years, your “negotiator” has seemingly found ways to completely FOUL up my account, not make it better, or even procure financial res... See more

Company replied

Rated 5 out of 5 stars

UTMOST THANKS TO THE AWESOME TEAM AT BEDROCK LEGAL WHO HELPED ME THROUGH MY JOURNEY. SHAWNEE, TEAM LEAD, JANET G, MR. WILSON, ROY, PRISCILLA, MIKAYLA, ALSTON, ASHLEY, MARIAH, ALEJANDRO, BENNY DE... See more

Company replied

Rated 1 out of 5 stars

They deserve less than a star, this company is a SCAM, its a joke, they sttle small cards but no the bigger ones, they promised to settle everything, paid $32.000 or more over 4 years, never missed a... See more

Company replied

Company details

  1. Legal Services & Government

Information provided by various external sources

At Bedrock Legal Group, we pride ourselves on offering comprehensive legal solutions that meet our clients’ specialized needs. We’ve helped businesses, individuals, families and others who required assistance with everything from evaluating prospective property deals to filing for bankruptcy and protecting their consumer rights. Clients depend on our tenacious legal services to overcome challenges in practice areas like: Bankruptcy Law, Real Estate Law, Business Litigation, and Consumer Protection Law.


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2.0

Poor

TrustScore 2 out of 5

361 reviews

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Rated 1 out of 5 stars

Hell No! Find another way out! Dont be stupid like me!

Absolutely horrible experience! Lack of communication is absurd. You make a request that they do not withdraw from you account. They tell you it takes anywhere from 48 to 72 hours. Ha you will never hear from them. You can email over and over and still not hear anything back! You call to speak to someone and the call wait time is ridiculous! They ask if you want a call back instead of waiting. Don't do it! You will never get that call back but instead have to sit on wait forever all over again! When you actually get a hold of someone 9 out 0f 10 times they are not of any help whatsoever. I put a lot of money into them! Im talking thousands and only got 1 settlement for $300 and something and they settled with someone else for $700 something which Ive made the last 2 payments on my own. Where did the rest of my money go? I got court papers served to my home and emailed them copies! Never got a response back! Then got more papers from same office stating I defaulted. spoke to someone about it from Bedrock they said someone would contact me and no one ever did! As I type I am still on hold waiting to terminate my membership! I don't want it anymore! Its so not worth it. I have collectors calling me all the time which obviously means Bedrock has not contacted them at all. What kind of business are these people running? Doesn't seem too professional to me.They dont even deserve the 1 star I was forced to give!

October 29, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Kristin,

We're sorry about your experience here at our firm. We assure you, client, satisfaction is our goal and your partnership with us is most important. We see that you spoke with one of our senior specialists, and he was able to partner with our payments manager to complete your skip request for November. As always we do thank you for being a client at our firm.

Rated 1 out of 5 stars

I started the program with bedrock…

I started the program with bedrock legal a year ago. They called to tell me I'm graduating after they finally get my settlements done which mind you I only had six of them to settle. They do not tell you that they're taking money out of your account on top of the fees that you agreed upon at the time you signed up. I will never go through them again they take your money and I don't know what they do with it go to lunch or something but they lie to you tell you you're getting one refund but then they take more money from you and give you another refund. I have approximately $3,077 that they can't account for with me because they took their sweet time and then kept taking my money! Granted my settlements were done but that was on their terms and then their monthly fees plus Ram settlement fees! I think they are a rip-off

September 25, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Kristie,

First, we would like to say congratulations on becoming debt free on your enrolled debt. We understand your concern regarding the refund you received after closing your account. As discussed on your call with one of our supervisors earlier today, you were not charged the full administrative fee while you were in the program. Because of that, our system had to recoup any fees that were not paid before graduating you. Regarding the $3,077 that you cannot account for, our payments team will be sending you a break down of all fees, we hope this break down will shed some light on your concerns. As always we thank you for partnering with us, and congratulations on becoming debt free.

Rated 1 out of 5 stars

I started this program one year ago

I started this program one year ago, and it has not been a good experience. Although, knowing some of what to expect did not prepare me for what was to come. A few months after starting the program, I started receiving harassing phone calls from Amex and Discover. Not only did I receive calls, but also was served a court summons at my doorstep. Everything asked of me as a client was done, such as forwarding any correspondence received from my creditors. Upon following up, I began to realize they were doing nothing with the correspondence that I was faxing to them. To make a long story short, Amex and the court filed judgement against me and garnished my bank account for $6,000. Before the garnishment took place, I tried to make arrangements with Amex myself but it was too late. Because I was informed not to communicate with any creditors and let them handle everything, this is the position I’m in now. My only solution was to file for bankruptcy to keep them from garnishing my paycheck.
In the process, I lost 5500 in payments to them and 6000 in a bank garnishment. I could have paid off 3 or 4 accounts with that kind of money. The only settlements paid off were 2 totaling a little over a $1000 within a year. I am extremely upset with the lack of communication between the law firm and creditors. In addition, the lawyer who was assigned to me at the beginning of the program was not even assigned to my case. After speaking with her, she had no recollection of what was going on with my file. Beware if thinking about using this firm! It doesn’t appear they have the client’s best interest at heart. I believe they are out to make money!

September 18, 2018
Unprompted review
Rated 5 out of 5 stars

I received my first program settlement…

I received my first program settlement proposal today and it was a good experience. The proposed settlement was good and the customer service agent that worked with me was great.

September 12, 2018
Unprompted review
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Reply from Bedrock Legal

Thank you for taking the time to provide great feedback Tyree. We love hearing that our clients are pleased with the service that we provide. Congratulations on your first settlement, there will be many more to come. As always, we are here to help and it is our pleasure to serve you.

Rated 5 out of 5 stars

Great company always trying to help the…

Great company always trying to help the custumer.

August 8, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Ricardo,

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Rated 1 out of 5 stars

This company is a scam

This company is a scam. They were supposed to negotiate 4 of my debts. Instead, they allowed all companies to take me to court and didn't try to contact any of them until after I had begun going to court. They did NOTHING for over a year other than take my money. The attorneys representing the companies were open to negotiating and BEDROCK legal Group didn't even try to contact them. I was able to contact the attorneys myself right away and didn't have to leave a voice message for any of them. DO NOT use this company. They took my money and refuse to refund any of it. They ruined my credit and took my money for nothing.

July 25, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Jennifer,

We are sorry to hear about your experience with our firm, we understand legal accounts can be intimidating, but we assure you we have been trying to contact the attorneys to settle these debts. We see that you canceled your account on 7/26/18, and we are sorry that you had to make the decision. Please know our goal is to help our clients regain control of your finances, and it has been our pleasure servicing you.

Rated 4 out of 5 stars

I would do it again....

I feel they could have communicated better at the start of the process. I was told several things like my credit score would go down (very low) and warned on many things so i expected bad things credit wise. I did not know however that they didn't even contact the creditor (besides changing the address to bedrock at the creditor) until they are ready. I was shocked when Amex filed a suit against me only 4 months into the program. basically they stop paying your bills and wait till you have enough money to pay the first card off before they contact the first creditor. They sort the creditors by aggressiveness, like amex almost always threatens legal action and rarely settles for anything less than what your bill says so they were #1 on my list with Bedrock. Im not mad at Bedrock but some of these things could have been communicated earlier so there weren't any major shocking moments, like a deputy showing up at my door. Overall, i am happy with my settlements and other than long hold times when you call, and a little more communication needed up front, they have always helped me and taken whatever time i needed to explain something to me.

July 20, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Jesse,

Thank you for sharing your positive experience with us. Client satisfaction is our goal, and we are delighted to hear that you are pleased with our services. We will be sure to share your feedback with our management team as we are always looking for areas that we can improve on. As always, we are here to help and it is our pleasure to serve you, thanks again for choosing bedrock legal.

Rated 4 out of 5 stars
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Reply from Bedrock Legal

Hello Nancy,

We're sorry to hear about your experience with our firm, customer satisfaction is our goal. After reviewing your account it looks like the refund we are providing you with falls in line with your contract terms. Your request for an additional refund is being reviewed by our management team, you can expect a followup once there is an update.

Rated 1 out of 5 stars

Bad bad

Bad bad, why don't they ever contact anyone.. I would like to know if they would contact my lawyer to avoid a lawsuit for breach of contract. I guess I will find out.

June 7, 2018
Unprompted review
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Reply from Bedrock Legal

We are sorry to hear about your experience with our firm. Client satisfaction is our priority and we are working on a resolution for you now. We will have some from our team reach out to you shortly.

Rated 5 out of 5 stars

I am extremely satisfied with the…

I am extremely satisfied with the manner my account with Bedrock Legal has been serviced.

June 1, 2018
Unprompted review
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Reply from Bedrock Legal

Thank you for taking the time to provide great feedback, Mr. Ownes. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Rated 1 out of 5 stars

SCAM! SCAM!! SCAM!!!

THIS “ legal firm” IS A BIG SCAM!! I’d write more, BUT it would be wise not to and let KARMA do it’s job!!>:-)

*Update: Called, emailed and called twice after my initial call on 5/11/18. Haven’t heard back. I guess my email to them with detailed timeline and information of what they have done has got them worried. I’ve already escalated this matter and will escalate even further. Shady business this firm does!!!!

**5/24/18 Update: This company is digging themselves deeper with their shady actions. KARMA!

May 21, 2018
Unprompted review
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Reply from Bedrock Legal

Hello

We are sorry to hear about your experience with our firm. Client satisfaction is our priority, and we would like to address your concerns Please email your account information to feedback@bedrocklegal.com so that we can look into this matter for you, and a member of our team will contact you within 24 hours to discuss a resolution.

Rated 3 out of 5 stars

I wish I never done this

I wish I never done this . Had great credit and .i can not make it month to month case it is taking out over half of my paycheck after taxes. And I never here about and up dates and I always get a thank you for my payment. I do not know how many years I have. At least I was making payments on my credit cards and my credit was great. I guess I really did not understand the program.

May 19, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Ms. Ballard

We are sorry to hear you about your experience with our firm. Client satisfaction is our priority and we are working on a resolution for you now. We do apologize for any inconvenience, but your credit score is affected by the program. Please remember as we settle your debt and your creditors begin to update the settled debt on your credit report you should begin to see improvements in your score. If you have any questions regarding your account, please don’t hesitate to contact our client service team. Our office hours are Mon-Fri 9am-8pm EST

Rated 5 out of 5 stars

Blessed

I have had some very tough times since I have joined Bedrock & I must say they have stood beside me through each & every one. It has been very reassuring through those tough times they have been willing to work with me on my program. I admit I have read some scathing reviews about Bedrock after I had joined but I have been blessed with the customer service I have received this far. That includes their legal side as well as a creditor even tried to sue me, even though I told them from day one I was going through Bedrock. Bedrocks team was right on it & went into high gear to take care of it. So they get 5 stars from me.

May 19, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Tyna,

Thank you for sharing your positive experience with us. Client satisfaction is our goal and we are delighted to hear that you are pleased with our services, as always, we are here to help and it is our pleasure to serve you.

Rated 1 out of 5 stars

They are scammmers

They are scammmers, never even showed up to my court date, no excuses or anything ..my bank account got levy. And they said they were negociateing and come to fi d out they wernt do anything but collecting my money, then when i cancel out of the roughly 2300 bucks i paid in they said i had 173 buck in my account....lol the reat went to fees but yet they didnt do anything except put me in a worse position.

May 18, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Clif,

We are sorry to hear about your experience with our firm. Client satisfaction is our priority, and we would like to address your concerns Please email your account information to feedback@bedrocklegal.com so that we can look into this matter for you, and a member of our team will contact you within 24 hours to discuss a resolution.

Rated 5 out of 5 stars

Trustworthy

May 18, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Esperanza,

Thank you for taking the time to provide great feedback. We take pride in providing our clients with quality professional and trusting service.

Rated 5 out of 5 stars

Great to work with!

They are presently working on my credit debt. Easy to work with and very thorough. I will recommend to anyone needing credit card debt help.

May 17, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Noel,

Thank you for your recommendation! We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Rated 5 out of 5 stars

I have been with Bedrock Legal for over…

I have been with Bedrock Legal for over a year and they do what they say this week. One of my accounts is settled

May 17, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Warren,

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Rated 5 out of 5 stars

Bedrock Legal is awesome

Bedrock Legal is awesome! Takes care of business, no hassles, done

May 17, 2018
Unprompted review
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Reply from Bedrock Legal

Hello

Thank you for your feedback! We are thrilled that your experience with us has been a positive one. We use feedback from clients like you, to ensure that we’re providing the best possible services

Rated 5 out of 5 stars

Trustworthy team who help us to come…

Trustworthy team who help us to come out of the debt

May 17, 2018
Unprompted review
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Reply from Bedrock Legal

Hello Mr. Namala

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

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