ordered bedroom set with white glove service. unresolved after 7 months, 4 delivery/service visits, dozens of phone calls with customer service, and countless hours seeking resolution. Bed makes lots... See more
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See what reviewers are saying
The bedroom set I got was nothing like the description online. Mis-colored pieces, unstable connections, inoperable drawers, overall very poor quality. And their easy returns...not so much. They want... See more
So far the service has been outstanding! Per my request, Sean called me to review how the process worked and to answer all my questions honestly. I totally understand the supply chain issues since I d... See more
We had a great experience ordering our dining room set from here! We were able to receive a great deal, and their team was in contact with us throughout our waiting period. We received texts and email... See more
3.4
Average
3K reviews
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John was fabulous
John was fabulous! Very attentive knows what he’s doing. Smart guy. Very friendly and helpful and followed up to make sure everything went off smoothly!!
The follow up was fabulous!!
July 18, 2022
Unprompted review
Greg did extra work ensuring the Acme…
Greg did extra work ensuring the Acme warehouses have my items in stock since they were discontinued. He was pleasant and did his best for me. Now I just need to wait to verify the stock will be available for shipment.
July 18, 2022
Unprompted review
I had several questions about the…
I had several questions about the Hooker Archivist dining table and chairs. Cindy responded in a matter of seconds and was kind and courteous.
July 17, 2022
Unprompted review
Sean provided excellent service and…
Sean provided excellent service and professionalism. We happily recommend.
July 17, 2022
Unprompted review
Great experience
I talked to Cindy and needed a few questions answered and she was very helpful!
July 16, 2022
Unprompted review
Greg was one of the best…
Greg was one of the best customer service representatives I’ve ever dealt with! He was incredibly patient & thorough. I told him he deserves 10 stars instead of just 5! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
July 16, 2022
Unprompted review
Great to work with!
I called Bedroom Furniture Discounts because I was needing 2 Universal Furniture Summerhill nightstands, and this company had the best prices. John handled my call and helped me with placing my order. He was knowledgeable about the product and pleasant to work with.
July 16, 2022
Unprompted review
Ariana helped me placed my order today…
Ariana helped me placed my order today even adding the correct discounts. She was amazing thank you
July 16, 2022
Unprompted review
This is a great place for all your…
This is a great place for all your furniture needs! John helped me through the process of buying two bedroom sets he knew what he was doing and help me get the best price possible. I would highly recommend using this site!
July 16, 2022
Unprompted review
Great communication!
Great communication!
Cindy and Greg were able to answer all of my questions quickly.
July 15, 2022
Unprompted review
Sean was very helpful
Sean was very helpful. When I accidently hungup, he promptly call me back. He completed the order promptly.
July 15, 2022
Unprompted review
John was great and very helpful
John was great and very helpful! Great customer service!
July 15, 2022
Unprompted review
Thanks for the support and excellent service John
Thanks for the support an excellent service. The transaction was smooth. Thanks John
July 15, 2022
Unprompted review
Thanks to Johns for helping us out
Thanks to Johns for helping us out! Looking forward to our set.
July 15, 2022
Unprompted review
Sydney was great
Sydney was great! She was responsive and helped me through the entire process!
July 14, 2022
Unprompted review
Sean was great
Sean was great! Very patient and helped me throughout the whole process and kept in contact the whole time!
July 14, 2022
Unprompted review
John was very helpful in getting my…
John was very helpful in getting my order placed
July 14, 2022
Unprompted review
John was super professional and…
John was super professional and helpful. Much appreciated his timeliness and flexibility regarding my questions. John is great!
July 14, 2022
Unprompted review
Great service and deal!
Chloe was super nice and very knowledgeable! Smooth process!
July 13, 2022
Unprompted review
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