bedsclick.co.uk Reviews 142

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Avoid This Company at All Costs! If I could give zero stars, I would. I ordered a wardrobe from this company, and it arrived with multiple faults. I tried contacting customer service, but appa... See more

Rated 5 out of 5 stars

I purchased the Milan sliding mirrored wardrobe in the large size and it was great really sturdy huge mirrors made the room look big I loved it so much I bought another one for another room! Great v... See more

Company replied

Rated 3 out of 5 stars

The wardrobes we purchased are nice! But when we looked at the mirrored doors after the driver checked for damage we noticed the sliding doors were bent due to moisture in the boxes! The doors still s... See more

Company replied

Rated 4 out of 5 stars

Bought a modern double mirror sliding wardrobe. The delivery came early which was great. Items were well packed and all in good order the delivery drivers checked the mirror doors with me to show me t... See more

Company replied

Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Mattress Store
  5. Sofa Store

Written by the company

BedsClick - Delivering best quality furniture at your door step with unbeatable prices and delivery time!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

142 reviews

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Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

Sent a wardrobe with missing rails. Messaging them everyday to get the wardrobe and they ignore all calls and messages. Very unprofessional

April 3, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE ITS A SCAM

DO NOT ORDER FROM HERE ITS A SCAM! payed for a wardrobe told it would come within 8 working days, no updates atal I emailed them for an update they said stock was low and it would arrive in the next 5 days..contacted them back after 5 days for no response atal DODGY number to message. Had to call my bank to report and retrieve a refund hopefully!

April 10, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID. They do not respond to any emails. You can’t speak to anybody. They are unable to provide delivery details and change the timeframes. One the day the wardrobe was finally delivered they gave us a 7am-11pm window to wait for the wardrobe. THE WORST FURNITURE COMPANY!!!!

April 10, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 1 out of 5 stars

Absolutely shocking company

Absolutely shocking company, really urge no one to ever buy from this organisation again. Delivery was completely wrong & mismanaged, had no response from BedsClick when we were asking where our purchase was, someone came & said they charged £10 to go up 5 steps!! Product was incorrect, have been chasing for someone to collect it & had no one respond. Terrible in all senses!!

April 5, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 5 out of 5 stars

Love the bed

Love the bed. It’s really good material.

April 3, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 1 out of 5 stars

Do not order from this company

This company is a complete scam! No professionalism and no correspondence via email or invoice. I was contacted via what’s app that my delivery would drive 10pm in the night which I was not happy about, when I enquired for the next day during the day it was rejected. When the wardrobe came, one of the door mirrors were broken through transit. The delivery drivers stated I would get my replacement by the Friday as it was delivered on a Tuesday. This never happened. I called and called and got no response. At this point I was beginning to feel as if I had been scammed. I got my partner to call on a different number and that ‘surprisingly’ when through. She spoke to a customer representative called Aasad, when questioned about the replacement he stated it was never recorded by the delivery drivers; despite them taking pictures and saying it was reported. When my partner questioned the invoice that we had asked for from the beginning it was brushed off, no email. When questioned the authenticity about the company and its proceedings Aasad locked off the phone twice and diverted the calls to voicemail. My partner called again and this time spoke to someone named Siead who was helpful enough to put through a collection as we were more than dissatisfied with the company and wanted a prompt collection for the wardrobe and a rapid refund. Overall my experience with this company would be an ultimate 0! And wouldn’t waste my time or money with them.

March 12, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 1 out of 5 stars

Rubbish in every way

Rubbish . Bad quality fittings , no response from email . No phone number to contact . Terrible . Spend hundreds , spent nearly £100 more on extra strengthening and better fittings . Even the handles wouldn't tighten , made from bad quality plastic . Avoid this company

.....I did reach out to their customer services , I was ignored and recieved no rely both times .

February 13, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 2 out of 5 stars

Overall disappointed

Delivery was longer than stated. Brackets for the wardrobe rails were not in the packaging. Tried to contact the supplier but they make it impossible. Was quicker to order the pieces from Amazon than try and find a phone number. Overall very disappointing after the longer than expected delivery to finally have it built and the last piece of the puzzle wasn’t there.

March 11, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 1 out of 5 stars

Awful Experience

Ordered a sofa turned up damaged took them 5 days to pick it up even though I wasn't allowed to use it or have my cats near it and I live in a 1 bedroom flat only to be told that they don't have another in stock, do not order from here it seems like a scam

March 16, 2024
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 1 out of 5 stars

Order placed

Order placed, time frame gone
No way to contact them
Pure scam

March 12, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 5 out of 5 stars

Excellent service from stat to finish

Excellent service from stat to finish. Would definitely buy again . 😁

March 16, 2024
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 5 out of 5 stars

I liked everthing thanks

I liked everthing thanks

March 16, 2024
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 3 out of 5 stars

Lyon Mirrored Wardrobe

Product is okay, however instructions weren’t exactly clear and some of the holes weren’t pre drilled meaning it was hard to fit the clothes rail, also the layout is slightly different on the inside compared to the picture on the website

March 16, 2024
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 1 out of 5 stars

If they could answer an email it might…

If they could answer an email it might help, as much as the units are nice , my complaint is a very bad bowed door, no one will get back to me.

March 2, 2024
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery

March 8, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 5 out of 5 stars

Corner Settee

Love this settee and comfortable for me to lie down on, delivery was on time with friendly and helpful people. Would definitely recommend.

February 23, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 5 out of 5 stars

Ordered Milan mirrored wardrobe on 15th…

Ordered Milan mirrored wardrobe on 15th February 2024 contacted company by email as to when delivery would be as I was going on hols , they replied within cple hours told me around 10days then they contact me to say delivery on 23rd ONLY 8 days 🙌 delivery guys who work for company were great set of lads very polite and as they were ahead on time they offered to build it up for a price 😀 they built it up in no time at all and did EXCELLENT job even cleaned up after themselves 👍🏻 wardrobe is AMAZING and EXCELLENT quality I WOULD definitely recommend top ratings from me and a big thankyou to the company ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

February 23, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 5 out of 5 stars
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 5 out of 5 stars

I like the draw.

I like the draw.

February 8, 2024
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
BedsClick

Rated 1 out of 5 stars

Rubbish wordrobe I will never buy again

I paid over 300 pounds for a wordrobe that don't go together as there is no holes for the srecws to go in I have emaied them about 7 times and thay have promised to send a handyman but nothing and I have sent about 5 more emails and nothing thay are not getting back to me at all I have no phone number so I can not ring them so I can not use the wardrobe and thay will not give me my money back

February 1, 2024
Unprompted review
bedsclick.co.uk logo

Reply from bedsclick.co.uk

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.

Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.

Thank you for giving us the opportunity to make things right.

Best regards,
BedsClick

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