Bedsclub Ltd Reviews 

140
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish appearance of the products, often noting their sturdiness, beautiful design, and excellent value for money. Many people highlight the exceptional service and professionalism of the staff, who are frequently described as friendly, efficient, and highly skilled in product assembly. Reviewers frequently commend the fast and prompt delivery, appreciating quick turnaround times and effective communication regarding their orders. However, some customers also noted issues with communication and delivery, experiencing delays or a lack of follow-up on their orders, sometimes arriving later than expected or at inconvenient times.

What people talk about most

Product

Customers had positive experiences with the product, consistently praising the quality, value for money, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as beautiful, sturdy,... See more

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful, sturdy, large wardrobe! Fast delivery, very easy dealing with the company, good communication. I added the assembly service and the guys were friendly quick and efficient. This product is a... See more

Rated 5 out of 5 stars

Ordered the Sliding Mirrored Door Wardrobe – Oslo (250 cm, black) and I’m very happy with it. Great quality, looks stylish, and exactly as described. Delivery was smooth and on time, and the service w... See more

Rated 5 out of 5 stars

I'm very positively surprised in many ways. Firstly, Aamir is a lovely young man who is passionate about what he does. I was looking for a decent wardrobe for my daughter and came across this website.... See more

Rated 5 out of 5 stars

The wardrobes seem of good quality and l love the look of them. The man who came to assemble them 'Amir' was very professional. Although there was an issue with one of the other assemblers not turning... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Cabinet Store
  4. Furniture Maker
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

Bedsclub Ltd. is your ultimate destination for premium home furniture, offering a diverse range of stylish and functional pieces designed to enhance your living spaces. Specializing in an array of essential home furnishings, Bedsclub Ltd. provides top-quality sliding wardrobes, sofas, beds, mattresses, and sofa beds. Each product is meticulously crafted to combine comfort, durability, and aesthetic appeal, ensuring that your home is not only beautiful but also tailored to your lifestyle needs. At Bedsclub Ltd., we understand the importance of creating a comfortable and inviting home environment. Our sliding wardrobes are designed to maximize storage while seamlessly blending with your decor. Our sofas and sofa beds offer unparalleled comfort and versatility, perfect for both relaxing and hosting guests. Our beds and mattresses are crafted with the highest standards to ensure a restful night's sleep, every night. Discover the perfect blend of luxury, practicality, and modern design with Bedsclub Ltd., where your home's comfort and elegance are our top priority. Transform your living spaces with our expertly designed furniture pieces that promise to deliver both style and functionality for years to come.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(140)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The sofa is lovely and is true to…

The sofa is lovely and is true to measurements fits lovely.
The person delivering it was nice but did run late and had to reschedule to the next day and then was a little bit late the following day too that’s the only reason why I’ve given 4 stars but thank you !

September 9, 2024
Rated 1 out of 5 stars

Awful product, worst customer service

This is by far the worst buying experience I have ever had - EVER! Steer well clear and don't buy anything from them. The wardrobe we purchased was incredibly poor quality, it actually looks like it is getting unglued. When I informed Bedsclub they requested me to return it in original packaging "as they will have to sell it to another customer". I kept explaining it is not fit for purpose amd extremely poor quality, not fit to be sold to anyone else. To no avail. Horrendous experience.

September 6, 2024
Rated 1 out of 5 stars

I placed an order for a wardrobe on the…

I placed an order for a wardrobe on the 25th August, I was told last week it was going to be delivered and I would get a phone call from delivery people the day before but that never happened and they said the same this week but still no phone calls and they are not replying to my messages.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience ,do not use

Firstly, the initial sofa that was delivered to my home was damaged. After reporting this issue, I was promised a replacement, but the process was poorly managed and left me feeling frustrated and neglected as I waited for updates.

When the replacement finally arrived, I was dismayed to find that it was not the correct sofa model. Since Friday, I have had three massive boxes sitting in my living room, which is not only inconvenient but also unacceptable. I have attempted to reach out for clarification on when I can expect the correct sofa to be delivered, but to date, I have received no response.
Now after a few days they finally reply saying that they don’t have my sofa and they need to wait for shipment wich will take weeks.

August 28, 2024
Unprompted review
Rated 3 out of 5 stars

Unfortunately very disappointed

Unfortunately very disappointed! The only good thing was customer service.When comes to quality,it is not what you are getting for your money.Flimsy chipboard was crumbling in some places when putting screws,very bad manual instruction,I will suggest to go on YouTube and follow video instructions instead.After assemble,I was disappointed to such an extend that it crossed my mind to keep my old 15 years old wardrobe instead! Not sure how long this one will last ,hopefully now that everything is in place it can serve me a few years!

August 8, 2024
Rated 5 out of 5 stars

Lovely and affordable couch

The couch was lovely and very affordable the foam was sturdy but comfortable to sit on pillows were included too

August 6, 2024
Bedsclub Ltd logo

Reply from Bedsclub Ltd

Thank you for the 5 star review. We are pleased you're happy with your product and the delivery. Beds Club Team.

Rated 1 out of 5 stars

Only 1 star as can’t leave none

Only 1 star as can’t leave none! Bought egg chair got confirmation for delivery next day , sold my chair ! Then gets email saying I have been refunded at my request! Which I had not requested. I messaged them and all I got back was we don’t deliver to you !!! UNPROFESSIONAL no apology or anything AVOID
I AM NOT CALLED CHARLIE AND THE REASON WAS YOU DONT DELIVER NOTHING WAS MENTIONED ABOUT FAULTY STOCK !!!!!!

July 30, 2024
Unprompted review
Bedsclub Ltd logo

Reply from Bedsclub Ltd

Dear Charlie,

We are sorry to hear about your experience and appreciate the opportunity to address your concerns. However, we would like to clarify a few points regarding your order:

1) The item you ordered had some fault which was noticed during the loading.

2) New shipment was coming in few weeks so that's why we refunded you with an apology.

We understand your frustration and are genuinely sorry for any inconvenience caused.
We take all feedback seriously and strive to improve our services continuously. If you still wish to discuss your concerns further or need assistance, please contact our customer service team directly.

Thank you for your understanding.

Sincerely,
BedsClub Team

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