While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the beds and mattresses, often describing them as beautiful, sturdy, and comfortable. The delivery service is frequently highlighted for its speed, efficiency, and the helpfulness of the delivery personnel, who often go above and beyond by assisting with assembly and keeping customers informed. Reviewers also commend the outstanding customer service, noting the team's responsiveness, friendliness, and willingness to assist with queries and even provide video call support for assembly. However, some customers also noted issues with missing parts upon delivery, or receiving a bed that did not match the expected specifications. A few people were dissatisfied with the quality of certain beds, mentioning sagging fabric or structural failures.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers are "over the moon" with their... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers highlight the fast delivery times,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the quality of the beds,... See more

Service

Consumers find service to be positive, highlighting responsive and professional interactions from start to... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Bed delivered within timescales and sms to update on delivery slot day before. Bed looks far more expensive than it was. I had the panel divan ottoman in sand Naples and it goes perfect with colour sc... See more

Rated 5 out of 5 stars

From start to finish Bedsnk team having been really good , Have helped with colour swatches, were responsive to messages & questions, really friendly and helpful. Stayed in touch from placing order t... See more

Rated 5 out of 5 stars

Amazing bed for a great price! We ordered a beautiful 80 inch boucle headboard and bed, it arrived but there was a small mark. I contacted the company and they immediately arranged for an exchange. Ne... See more

Rated 5 out of 5 stars

Third purchase from this company. Highly recommend them. 10/10 for quality, customer service and communication throughout the while process. Not your average Joe that deals with cheap quality beds. Al... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great bed for the price.

What a great bed for the price.
Customer service also outstanding.
Ordered bed and got delivery just before Xmas making things super easy.
Misplaced some bolts for the headboard and they sent us some new ones at no extra cost
Thank you and would definitely recommend

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Overall very disappointed with the…

Overall very disappointed with the company as a whole. The beam from the bottom of the bed which holds the slats in place has completely fallen through at 3am in the morning. No reason just completely snapped in half

Company have said the warranty is out and I would have to pay for a new beam which would work out just less than half of the beds cost.
The fabric on the bed is saggy and overall is a very very basic bed.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, from installation to disposal, very friendly team, no complaints at all, love my bed and mattress was better than expected, it was a perfect purchase for the new year!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing bed for a great price

Amazing bed for a great price! We ordered a beautiful 80 inch boucle headboard and bed, it arrived but there was a small mark. I contacted the company and they immediately arranged for an exchange. New headboard arrived within 2 days and they collected the old one. The bed and headboard are stunning and I couldn't get over how reasonable the prices were given the superb quality. Will definitely order from beds Nk again. Thank you

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great looking bed.
Ordered bed for my daughter as recommended by my niece , had a gentleman ring me just to confirm the colour and making sure headboard would fit up the stairs, Bed was delivered on time and all parts correct, will definitely be using again to upgrade my own bed👍🏻

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous bed

Delivery was prompt. We paid for assembly and it was done quickly to a high standard.
The bed is gorgeous. We opted for 90 inch head board and the price was competitive and lower than we could find from other companies. Bed is gorgeous!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and service

Great service love my bed fantastic quality! Material samples helped make the right choice as colour can sometimes look different online would recommend

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from orde to delivery.

Just like to say how easy this process was. Bed arrived, had it assembled by their 2 guys who were quick, polite & efficient. Great bed & service from start to finish & highly recommend this company.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Excellent customer service from start to finish. I am absolutely obsessed with my new bed and mattress, the quality and workmanship is second to none. This is my second bed from this amazing company and I will be ordering another one for my guest bedroom very soon. Highly recommend BedsNK, they are a fantastic company. Special thank you to the guy who delivered and assembled my bed, he was very professional and friendly!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend to all my friends

I found a bed frame at Amazon but saw online that Bedsnk was cheaper and had better moderation options. I was sceptical at first but saw all these amazing reviews so went for it. I got a WhatsApp message and a call to talk about the type of frame I’d chosen and it turns out I actually wanted the cheaper option (it had more storage). They arranged straight away and sent me photos on the call so I could decide, and processed a refund for the difference. The delivery was arranged within a few days, with an accurate delivery window. I paid for someone to carry the frame upstairs, and when he arrived (on time) I decided to pay for assembly. The lad did it in all in 30 minutes! I’m obsessed with the style of the bed, the quality, and the overall service. I’ve recommended to all my friends. I got the Montreal frame in cream plush with slatted ottoman. Gorgeous.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, fast delivery and great customer service. Love my bed highly recommend.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

absolute bargain

I can't believe I got this quality of bed for the price I paid. highly recommend this company. usually I like to see what I am buying before I pay but we couldn't find a bed in any shops that we liked so took the chance

August 5, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look