Ordered goods not delivered on the day promised, no reply to email, message or phone calls where you are put on hold forever then asked to leave a message which is not replied to, I wish I saw the mes... See more
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See what reviewers are saying
I've read the excuses this company provides for their pathetic service. If they were half as good at fulfilling orders..... Nope, they don't reply to emails and now, using the email address the... See more
Tricky on scoring this review. The original delivery date we were given was missed and then two subsequent dates were missed too. However, worth noting this was in the midst of COVID-19 lock down so... See more
Ordered the time living Venice bed with memory foam mattress and was so happy with how fast the delivery was! Staff were very helpful with helping me decide on what choice to go for. Partner... See more
Company details
About Bed SOS
Information provided by various external sources
Bed SOS is one of the UK’s leading supplier of beds and mattresses. All our beds and mattresses are in stock in the UK so we can offer free next working day delivery unlike our competitors.
We stock cheap beds, leather beds, faux leather beds, metal beds, bunk beds, wooden beds, storage beds, children beds, single beds, small double beds, double beds, king size beds, super king size beds, sprung mattresses, memory foam mattresses and much more.
We offer free next working day delivery to UK mainland only. All beds and mattresses sold via Bed SOS comply with UK Safety regulations and are covered with the relevant manufacturer’s warranty.
As well as our extensive product range and unbelievable customer service skills Bed SOS will not be beaten on price and we will match any price for the same product.
For further information please visit us at www.bedsos.co.uk
Contact info
54 Bondgate, DL3 7JJ, Darlington, United Kingdom
- 0800 009 6107
- customerservice@bedsos.co.uk
- bedsos.co.uk
Reply from Bed SOS
Hi Vlad,
Many thanks for your feedback. We are pleased you received all your goods without any issues.
Kind regards,
Danny
BedSOS
Fully satisfied
Bed arrived next day.
Fitted together easily, all parts present and no damage.
Bed looks impressive for the price
December 7, 2020
Reply from Bed SOS
Hi David,
Many thanks for your feedback, we appreciate this. Glad you like your bed and found it easy to assemble.
Kind regards,
Danny
BedSOS
Shopping made simple
Website so easy to navigate simple no hassle shopping
Will certainly use this company again
Give them a go you won’t be disappointed
December 6, 2020
Reply from Bed SOS
Hi Graham,
Many thanks for your feedback. We are pleased you're happy with the website navigation and the company as a whole.
Kind regards,
Danny
BedSOS
The bed frame is exactly as it looked…
The bed frame is exactly as it looked in the pictures on the website. Delivered quickly. The frame was packaged well and was so easy to put together. Really impressed and happy with the bed.
December 3, 2020
Reply from Bed SOS
Hi Carolyn,
Many thanks for your feedback. We are pleased you are very happy with your new bed.
Kind regards,
Danny
BedSOS
Great products for great prices
I have recently ordered a bed with Bed SOS. The bed that we selected is fantastic quality and we are very satisfied with the product. The delivery process was perfect. Why I have put 4 star instead of 5 is because of the payment system on the website - I tried to pay 3 times but due to the security checks and some sort of a misunderstanding I could not pay so I had to ask a friend to pay the order. Other than that my experience with Bed SOS was very positive and I have already recommended their products to couple of friends.
December 3, 2020
Reply from Bed SOS
Hi Nikolay,
Apologies that you experienced issues when ordering. We are pleased these issues were overcome and that you feel the experience with BedSOS was a positive one. Many thanks for recommending our products to your friends, we really appreciate this.
Kind regards,
Danny
BedSOS
I needed a bed ASAP and thats what I…
I needed a bed ASAP and thats what I got great service very polite very helpful and did a cracking job would definitely recommend to a friend.
December 3, 2020
Reply from Bed SOS
Hi Steven,
Many thanks for your feedback, we are pleased you had great service from polite and helpful staff. We appreciate your kind words and recommendations to friends. Many thanks.
Kind regards,
Danny
BedSOS
Amazing bed with a comfy and durable…
Amazing bed with a comfy and durable mattress. Easy to put together by yourself and light to move around.
December 2, 2020
Reply from Bed SOS
Hi Sherelle,
Many thanks for your comments, we are pleased to hear you are happy with your new products and found assembly to be easy.
Kind regards,
Danny
BedSOS
Beautiful chair
Lovely little chair for my granddaughter was delivered very quickly after placing my order. The quality of the chair is very good. My granddaughter absolutely loves it. Thank you so much
December 2, 2020
Reply from Bed SOS
Hi Margaret,
Many thanks for your feedback. We are pleased you like your purchase and that your granddaughter loves her new chair.
Kind regards,
Danny
BedSOS
New Frame Same style
I had previously bought a bed from Bed SOS and loved it through Amazon. So when after 7 years and 3 house moves the frame gave up. I thought to bed the same again and this time in a different colour and was surprised to see my bed frame still there. Thank you. It will fit my bedroom style, perfectly.
December 2, 2020
Reply from Bed SOS
Hi Krystelle,
Many thanks for your kind comments, I can see you purchased one of our best selling bed frames. We are pleased you like your bed frame.
Kind regards,
Danny
BedSOS
Excellent service
Ordered a double bed & mattress on a Sunday, arrived 3 days later on the Wednesday. Very fast and efficient service, bed was exactly as described and well packaged.
Would definitely recommend
December 2, 2020
Reply from Bed SOS
Hi Neil,
Many thanks for your feedback. We are pleased you are happy with the service we provided.
Kind regards,
Danny
BedSOS
Ordered bed on the friday was delivered…
Ordered bed on the friday was delivered on Monday. Great service . Bed very good value for money . Will def use again.
December 2, 2020
Reply from Bed SOS
Hi Alison,
Many thanks for your feedback, we are pleased you had great service. We are thrilled to hear you would use us again in the future.
Kind regards,
Danny
BedSOS
Great choice of beds and mattresses…
Great choice of beds and mattresses without being too overwhelming. Super competitive prices. Fast delivery!! This is fab compared to companies which don't stock large items and make you wait for weeks. I bought a really nice metal king bed one month ago. Assembly took some time but was not tricky. Top quality. No squeaking.
December 2, 2020
Reply from Bed SOS
Hi Marie,
Many thanks for your kind words, we're pleased you are happy with your new king size bed and chose to purchase from BedSOS rather than our competitors.
Kind regards,
Danny
BedSOS
Initially had an issue with my order as…
Initially had an issue with my order as an item wasn’t in stock. BedSOS contacted me immediately and refunded the item that wasn’t in stock straight away - customer service was very helpful. There was a slight delay in the other item arriving and BedSOS kept me updated. When the item arrived, the delivery men took the item (a bed) to the right room and we’re extremely helpful and polite. All in all, a five star service. Very pleased with the product and with the service.
December 2, 2020
Reply from Bed SOS
Hi MMac,
Apologies for the issues with your order, we're pleased that despite these issues the team kept you informed and the delivery guys were extremely helpful. Many thanks for your positive feedback.
Kind regards,
Danny
BedSOS
Ordered bed on Sunday and received it…
Ordered bed on Sunday and received it on
Tuesday. Absolutely brilliant service.
First class, goods were excellent.
December 2, 2020
Reply from Bed SOS
Hi Mr Cooke,
Many thanks for your feedback, we appreciate your comments and are pleased you are happy with your purchase and the service provided.
Kind regards,
Danny
BedSOS
Delighted Customer
I looked at several websites, but the bedsos site was the one outstanding one for choice of beds. Normally, I would want to shop for bed furniture by actually seeing the beds, but the photographs and details provided were sufficient enough to provide the confidence to order the bed. The bed was for my daughter and it ticked all the boxes for the theme of the room, so it is also a five-star rating from her.
December 2, 2020
Reply from Bed SOS
Hi Rakesh,
Many thanks for your feedback, we're thrilled you chose to purchase from us amongst our competitors. Many thanks for your comments. We're pleased you're daughter likes her new bed.
Kind regards,
Danny
BedSOS
Really fast
Really fast, communicative customer service. Quick delivery and really happy with the product!
December 2, 2020
Reply from Bed SOS
Hi Rodney,
Many thanks for your feedback, we are pleased you found the service fast and found the customer service communicative. Nice to see you had quick delivery and are happy with the product.
Kind regards,
Danny
BedSOS
Great service, great product, quick delivery
Easy transaction, speedy delivery, great product. What’s not to love?!
December 2, 2020
Reply from Bed SOS
Hi Sam,
Many thanks for your feedback, we're pleased you found the service to good and that you like your new product.
Kind regards,
Danny
BedSOS
Great bed
Great bed. Good value for money. Lots of storage. Quite easy to construct. Fast delivery. It's the second bed I have purchased from Bed SOS. Really pleased with the service
December 2, 2020
Reply from Bed SOS
Hi Catherine,
Many thanks for coming back to us, we appreciate the repeat custom. We're pleased you like your new storage bed and found it quite easy to construct. Many thanks for your feedback.
Kind regards,
Danny
BedSOS
Reply from Bed SOS
Hi,
Many thanks for your review. We appreciate your feedback and we are pleased you had prompt delivery and friendly service.
Kind regards,
Danny
BedSOS
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