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Bed Threads Reviews 1,724

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, especially the linen sheets and duvet covers, noting their comfort and how they soften with washing. Many people appreciate the beautiful and rich colors, which are often described as true to the website's images. The customer service is frequently highlighted as excellent, with many consumers commending the quick and accommodating responses to issues, as well as the ease of the ordering process and fast shipping. However, some customers experienced issues with their orders, including missing items or incorrect deliveries. A few other people also felt that the quality of some products, particularly the linen sheets, did not meet their expectations for longevity, with reports of fraying, fading, and tearing after a relatively short period. There were also occasional mentions of rough fabric that did not soften as expected, and some dissatisfaction with the shipping process, citing delays and poor communication regarding delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality and aesthetics. Many praise the great... See more

Quality

People report positive experiences with quality, often praising the beautiful fabric, rich colors, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting incredibly fast... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant issues such as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers were impressed by the prompt,... See more

Based on these reviews

Rated 4 out of 5 stars

The linen sheets and duvet cover I bought from BedThreads have been incredibly comfortable! The only downside is that the duvet cover was missing a cord to tie to the duvet in one corner. I expected b... See more

Company replied

Rated 4 out of 5 stars

I bought 2 duvet covers. The blue Coast colour is gorgeous and looks like the photos on the website. The sage green, however, is not like the photos on the website and has a brownish undertone that... See more

Company replied

Rated 5 out of 5 stars

I love my new bedding set, which I feel will be a "buy it for life" situation. I've washed the linen three times by now and it continues to get softer while the color maintains. Also, the colors are... See more

Rated 5 out of 5 stars

Absolutely love my Bed Thread pillow cases. Lovely color and beautiful fabric. Would definitely purchase through Bed Threads again for other linen items. It's 1 year one and they still look great and... See more


Company details

  1. Bedding Store
  2. Decoration and Interior Design Store
  3. Linens Store

About Bed Threads

Written by the company

Make yourself at home with 100% French flax linen and Organic Cotton Percale bedding ✨

Shop Bed Threads

Free shipping over $100

Written by the company

Ships in 1-2 days.
Fast and efficient delivery.

Our guarantee

Enjoy a 24 month warranty on your bedding.

Each and every Bed Threads order is subject to strict quality inspections during the manufacturing and packing process.

Contact info

Promotion box for Bed Threads

Build Your Own Bedding Bundle

Customize your bedding to perfectly suit your space.

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

10/10

I am completely obsessed with my new bedroom set. It was my first time splurging on a bedroom set and I went back-and-forth about it. But it is worth every penny, and I cannot wait to order my next one. You can mix & match or choose from the beautifully curated sets. I had a wonderful experience with customer service as well. If you’re thinking about it, just do it.

February 8, 2026
Rated 1 out of 5 stars

Haven't received product

9th March 2026 review - product was meant to arrive in February. No news and it's now march

7th april 2026 Update - I have had to follow up multiple times on this order. They have not once been proactive in communicating delays. It was meant to arrive in Feb, then March. I emailed again last week and now they say it will arrive in May.
I don't need the summer blanket to arrive in winter!

February 1, 2026
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Reply from Bed Threads

Hi Christine, thank you for leaving your review and we are so sorry for any delay in receiving your order. We can see you are in contact with our team in regards to the delay in your pre order item and we will turn this experience around for you - Ashleigh.

Rated 5 out of 5 stars

Quality sheets

I’m glad I found you! All around a great experience. From the ease of navigating you website to the quick shipping to the quality. I’m very pleased.

February 7, 2026
Rated 5 out of 5 stars

Lovely fabric in a selection of…

Lovely fabric in a selection of pleasing colours. I've been meaning to contact you for ages with a suggestion. Doona covers can be a pain to put on and an Italian friend told me about some doona covers there: lay one side of the doona cover on the bed, then place the doona cover on top and then finally the second side of the cover. I'm not sure how they do up: with a zip perhaps? Or buttons and button holes on three sides? Anyway, I leave the thought with you. I don't really want a published review in my name

February 7, 2026
Rated 5 out of 5 stars

Absolute love

Everything I've ever bought from this company has been Top Quality, and I've received it so fast! The prices are fantastic and always has stuff on clearance and sale! Love this Company!!

February 6, 2026
Rated 1 out of 5 stars

It's been a month and I still haven't…

It's been a month and I still haven't received my order

February 6, 2026
Bed Threads logo

Reply from Bed Threads

Hi Paul, thank you for leaving your review. It appears that you've purchased an item on pre-order, which would have been displayed on our website at the time of purchase. I have just reached out via email to ask if you would like us to split the order and dispatch your in stock items so please confirm back to us if this is something you would like us to arrange - Ashleigh.

Rated 5 out of 5 stars

I'm satisfied

I'm satisfied. I didn't order a fitted sheet with the two items I had ordered previously. They had one on sale and in a color I would like. Finally throwing this on my bed, these are really good quality linens! I've never had bedding this nice before. Definitely felt softer after washing them as instructed. Washes easily, and the gentle detergent is nice (a little goes a long way). FYI produces a great deal lint or fuzz in the dryer catch. I have a mixed set of paprika and rust, the colors are not as vibrant/"bright" as images/videos advertise. The swatch card is a great add!

February 26, 2026
Rated 5 out of 5 stars

My order was received missing a pillow case

My order was received missing a pillow case. Called your office at 4.54pm and received a recorded message saying your hours were 9-5 weekdays, obviously this has changed.
Anyway, would appreciate soneone contacting me to explain what happened to my order and when I can expect to receive the missing part of my order.

However, after contacting BT they immediately actioned it and problem solved.

Thank you
Paul

Order BT-762933

March 5, 2026
Bed Threads logo

Reply from Bed Threads

Hi Paul, thank you for leaving your review and we are so sorry you were not able to get a hold of our team. I can see your email through to our team overnight and I have replied early this morning to get this missing item dispatched express today for you - Ashleigh.

Rated 5 out of 5 stars

Amazing

Beautiful fabric and love the swatch book that comes with the order it helped me decide what to pair with what I have! Really thoughtful.

February 4, 2026
Rated 2 out of 5 stars

See through, rough texture, and coming apart ..

The linen lounge pants I got were completely see through, and the dress had thread already coming off of it

February 4, 2026
Bed Threads logo

Reply from Bed Threads

Hi Lilie, thanks for your feedback here. We're so sorry to hear you were disappointed in your Bed Threads order. We've reached out privately for more information and to turn this around for you.
Thanks and kindest regards, Ashleigh.

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, great customer service, buttery soft, washes well and quick delivery packed beautifully in a linen bag. A+

February 4, 2026
Rated 4 out of 5 stars

The linen sheets and duvet cover I…

The linen sheets and duvet cover I bought from BedThreads have been incredibly comfortable! The only downside is that the duvet cover was missing a cord to tie to the duvet in one corner. I expected better quality control for the price of these items.

February 4, 2026
Bed Threads logo

Reply from Bed Threads

Hi Seguin. Thank you for your review and for bringing this issue to my attention. I have passed this onto our production team - Ashleigh.

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