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Bedú Atelier is a creative studio founded by two passionate architects with a love for design. At Bedú Atelier, we create solid natural stone furniture that not only serves a practical function but also resembles sculptural works of art. We aim to merge aesthetics and functionality by using natural materials, especially travertine, marble, and wood.
Gietijzerstraat 36, 3534 AV, Utrecht, Netherlands
This team is great. They were super communicative with me, and made shipping to the US very easy and accommodating. They send me additional pictures and specifications for the product, and even went out of their way to research expedited shipping options for me and compare prices. The stone is beautiful and very well crafted. I will definitely purchase from here again!
I'm trying to be fair to Bedu Atelier with this review. I live in London, UK.
We ordered a travertine dining table and coffee table. These were what we were looking for so we were ok to deal with an international company. The customer service pre purchase was good, there were some miscommunications and they lost payment receipt but generally good. They found us a courier and someone who would organise the taxes.
The not so good: the products arrived about 3 months late. There was very little communication from Bedu, we had to call and chase. There were several reasons given from broken down trucks etc. Eventually, we communicated with the courier company who made delivery. The tables came and we had requested help taking these in. The courier drivers refused so I had to pay them £100 as a tip to carry the tables in and we then found out we needed to purchase a special glue to put the dining table together. The coffee table had a 1 inch chip on one of the sides. I communicated this to Bedu atelier who said they would send out a repair kit. It's now 2.5 months later, they are ignoring my messages and still no repair kit received. I let them know I would write this review if no response given, they've been on whatsapp several times since and not even bothered to open my messages in the last 5 days.
The tables are good, with some flaws, the customer service before sale was great, after sale terrible.
Dundar and the team are fantastic — they really take the time to understand your needs and find the perfect piece to fit your space. He was very responsive on WhatsApp and shared lots of photos with us before ordering and even did a video call with us so we could see the exact tone of the table. We live in the UK and he was so proactive and collaborative in finding a suitable shipping and delivery solution.
Great items and super beautiful! I ordered both a table and chairs. Delivery took a little longer than planned, but it was worth the wait!!! Very very friendly contact! Always happy to order again! 🤩
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