Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered some Christmas pajamas for my family. Super cute and super unique. While the pajamas were slightly pricey compared to other Christmas pajamas, still ordered them... in November, the day after... See more
Company replied
The designs were really cute, but for the price, the quality was not quite there. The baby outfit is beginning to unravel at the seams after just one wear. I found the sizing ran quite long. So we wer... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... See more
Company replied
Company details
Written by the company
Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.
Contact info
United States
- beepumpkin.com
3.8
Great
546 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shirts we received were very small
The shirts we received were very small. I ordered one size up and they were still too small for our children to wear. Shipping was adequate.
January 15, 2026
Unprompted review
Reply from Beepumpkin
Dear customer,
We sincerely apologize 😞 for the disappointment and inconvenience caused by the shirts being too small for your children, even after you ordered a size up—this is absolutely not the experience we want for our customers, and we take this sizing issue very seriously.
We’re truly sorry our sizing didn’t meet your expectations and that the shirts aren’t wearable for your little ones; this is a mistake on our end, and we’re working to review and improve our sizing guides and product measurements to prevent this from happening to other families 🙏. Your feedback is crucial for us to make necessary adjustments.
To resolve this for you as quickly as possible, please reach out to our support team at **support@beepumpkin.com** 📧. Our dedicated team will assist you with a satisfactory solution right away to make this right for you and your family.
Again, we’re so sorry for the trouble this has caused, and we appreciate your understanding and patience.
Best regards,
Beepumkin Customer Service Team
I loved the design of the sweater and…
I loved the design of the sweater and that’s what made me order it. I did find the material to be kind of rough and felt cheap. I was expecting a soft material for the price.
January 28, 2026
Unprompted review
Reply from Beepumpkin
Dear customer,
We’re truly sorry to hear that the sweater’s material didn’t meet your expectations, and we really appreciate you taking the time to share your honest feedback with us 😔 The design is something we put a lot of care into, so it’s disappointing to know the fabric let the piece down for you, especially given the price you paid.
We want to make this right for you and look into this issue thoroughly to ensure better quality control moving forward. Could you please reach out to our support team at support@beepumpkin.com? Our dedicated team will be ready to assist you with any solutions or concerns you may have regarding this order.
Thank you again for your valuable feedback—it helps us grow and improve our products for all our customers.
Best regards,
Beepumkin Customer Service Team
Love love the personalized t shirts for…
Love love the personalized t shirts for my grandsons. I would recommend their products.
December 29, 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! We're honored you love the personalized T-shirts for your grandsons—and truly appreciate your recommendation! 😊👕
Beepumkin Customer Service Team
Great quality
Great quality. Quick delivery. Ordered 2 sweatshirts. Definitely order one size up.
January 12, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thanks for your feedback! So glad you love the quality and delivery—and great tip about sizing! 😊
Beepumkin Customer Service Team
Great product, Long delivery time
Ordered some Christmas pajamas for my family. Super cute and super unique. While the pajamas were slightly pricey compared to other Christmas pajamas, still ordered them... in November, the day after Thanksgiving. It took a MONTH for the pajamas to arrive. Shipping took so long that I thought they werent going to arrive in time and had to order another set for family pictures from Amazon. Pajamas ended up arriving on 12/23/25 but it was definitely a stressor with the lengthy delivery time. Pajamas were soft and good quality when arrived though!
January 26, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you for your honest feedback! We’re so glad the pajamas arrived soft and high-quality—and truly sorry the shipping took longer than expected, especially during the holidays. We’re working to improve our delivery times and appreciate your patience. Happy holidays! 🎄😊
Beepumkin Customer Service Team
Reply from Beepumpkin
Dear Customer,
Thank you! So happy you love your order—thanks for your kind words! 😊😍
Beepumkin Customer Service Team
Loved our blankets
Loved our blankets! Great quality and didn’t have to wait to long !
January 19, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
So glad you loved your blankets—thanks for the sweet feedback! 😊
Beepumkin Customer Service Team
I received the wrong order at first
I received the wrong order at first. They promptly sent the correct order and had me keep the incorrect order. They were polite and quick with their correspondence. I will order from them again.
January 26, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! We really appreciate your kind words—and are thrilled we could make things right. Can’t wait to serve you again! 😊
Beepumkin Customer Service Team
Not a lot of "sloth" gifts out there
Not a lot of "sloth" gifts out there. My DIL really loves these pj's!
December 25, 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
That’s so sweet! 🦥 We’re thrilled your DIL loves the sloth PJs—so happy we could help you find the perfect gift! 😊💖
Beepumkin Customer Service Team
Cute and Fun PJs for the fam
The pj's all matched well. The image was as shown on the site. We washed and wore several times before Christmas and they held up well
December 10, 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! 🎄 We're so glad the PJs matched perfectly, looked just like the photos, and held up beautifully—even through holiday wear and washes! Wishing you cozy moments ahead! 😊✨
Beepumkin Customer Service Team
Christmas Disappointment
I had 2 different orders that were never received. I spent a lot of time tracking down the first order.
November 10, 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We are truly sorry to hear that you did not receive your two orders and had to spend extra time tracking the first one 😔 This is absolutely not the experience we want for our valued customers, and we take full responsibility for the inconvenience caused.
We would like to resolve this matter for you as soon as possible. Please kindly contact our support team at support@beepumpkin.com with your order numbers 📧 Our team will immediately investigate the shipping status of both orders and provide you with a satisfactory solution, whether it’s a reshipment or a full refund.
Thank you for your patience and understanding 🙏 We hope to have the chance to make this right for you.
Best regards,
Beepumkin Customer Service Team
I had a great experience ordering from…
I had a great experience ordering from this company. Shipping was fast, the clothes are high quality, and everything looked even better in person. Highly recommend!
January 13, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! 🥰 We're thrilled you loved your order—and that everything looked even better in person! So glad to have you as a customer. 💯✨
Beepumkin Customer Service Team
Prompt service
Prompt service. Good quality product. Didn't need to chase them up product came much quicker than expected.
January 13, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much! 😊 We're delighted to hear everything arrived quickly and met your expectations—really appreciate your kind words! 🚀✨
Beepumkin Customer Service Team
I ordered a onesie (Surf’s Up) and the…
I ordered a onesie (Surf’s Up) and the quality is perfect, the colours are nice and vibrant!! I just love it!!
January 11, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you so much for your lovely review! 🎉 We're thrilled you love your "Surf’s Up" onesie—perfect quality and vibrant colors are exactly what we aim for. So happy it brought you joy! 🌊🎄
Beepumkin Customer Service Team
Great products
Great products. Exactly like the picture and very good quality.
January 6, 2026
Unprompted review
Reply from Beepumpkin
Hi there!
Wow, thank you so much for the amazing review! 🎉
We’re so happy to hear you love your purchase – perfect match to the photos and great quality, that’s what we strive for!
As a small business, your support means the world to us. Can’t wait to see you again soon!
Cheers,
Beepumkin Customer Service Team
Great shirts and sizing!
Great shirts and sizing. The selection was awesome for funny matching Christmas shirts. Also, the delivery guy came Christmas morning!!! Truly a Christmas miracle.
December 24, 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Wow, this review made our day – thank you so much! 🎄
We’re obsessed with hearing that you loved your funny matching Christmas shirts (perfect sizing is our jam!), and that Christmas morning delivery? Chef’s kiss. Total Christmas miracle, indeed!
Your support means everything to our small shop. We hope you and your family had the coziest, merriest holiday in your new tees – and we can’t wait to see you again soon!
Cheers,
Beepumkin Customer Service Team
Arrived too late for Christmas and tracking was not helpful
I ordered Christmas pajamas for the family to gift on December 24th. They did not arrive until December 26th. I was not given notification when ordering that they would not arrive before Christmas. We were not able to use them. The tracking system was unclear on what items were being tracked (since I had multiple online orders) so I wasn't sure if the tracking email was for this company or these items. Even if I was confident this was the correct tracking app, it was not helpful as it showed items sitting in one location in Illinois without any movement or estimated date of delivery.
UPDATE - company reached out to take responsibility for the situation and ask what they could do to make things right for me. I will be keeping the pajamas for next Christmas (they are super cute) and they have refunded a portion of the initial cost. Great customer service!
December 24, 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We are so sorry about your delayed Christmas pajamas and the useless tracking info—this is totally our fault, and we understand how upsetting this must be, especially since you couldn’t use them for Christmas.
We messed up by not letting you know about potential delivery delays when you ordered, and our tracking system clearly failed to keep you updated properly. That’s on us, and we want to make it right.
We don’t have your order number from this comment, so could you please shoot us a DM with any details you have about your order (like the email you used, what you bought, or how much you paid)? Once we get that, we’ll hook you up with a solution that works for you—full refund, free new pajamas, whatever you need to make this up to you.
We’re a small shop, and your feedback is crucial for us to fix these problems. Thank you for your understanding, and we’ll get back to you as soon as we get your message.
Beepumkin Customer Service Team
I was slightly disappointed in the…
I was slightly disappointed in the quality. It feels like a sticker that will come off during the first wash.
January 5, 2026
Unprompted review
Reply from Beepumpkin
Dear Customer,
We’re sorry to hear about the print quality — that’s definitely not what we aim for! Please reach out to support@beepumpkin.com with your order details, and we’ll make it right. Thank you for your feedback!
Beepumkin Customer Service Team
Reply from Beepumpkin
Dear Customer,
So glad your family loved them! 😊👕 Thank you for your kind words!
Beepumkin Customer Service Team
Buyer beware
Buyer beware, for the price you are spending, it only includes one item. $30 and 4 weeks later and a tiny onesie arrives without the matching adult shirt. Misleading ads are no fun and late shipping arrivals aren't either. I guess I need to read the small print a little better.
December 30, 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
We’re sorry your order didn’t meet expectations — especially regarding what was included and the delivery time. We appreciate your feedback and will review our product listings to ensure they’re clearer.
Please contact support@beepumpkin.com with your order number so we can make things right. Thank you for giving us a chance to improve.Beepumkin Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.