Beer Money Books Reviews 

166
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

*DO NOT USE*. Check was returned due to NSF. Communications were terrible. In trying to receive my money back, I receive the following email: BeerMoneyBooks is immediately shut down and closed. All... See more

Rated 3 out of 5 stars

Nothing really negative just a little slow in process and vague in explanation. Bear in mind I say this in comparison to other vendors I sell to. I have only sold once to Beermoneybooks. I didn't take... See more

Company replied

Rated 5 out of 5 stars

Amazing experience. Def would recommend and use again! I actually forgot my packing slip but got everything else right and the customer service reassured me everything would be fixed and work out fine... See more

Rated 1 out of 5 stars

They received my order on 2/16. Never received an email about them having accepted it. It's 3/15 and I have already filled out a request through their website a week ago and emailed them again today... See more

Company details

  1. Educational Institution
  2. also in
  3. Association or Organization

Information provided by various external sources

We try and get your the most money for your books - what do you with your money is your choice :)


Contact info

3.0

Average

TrustScore 3 out of 5

166 reviews

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3.0

All reviews

(166)

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Rated 1 out of 5 stars

Bad communication

I was not made aware that due to it being around the Christmas holiday that it would take the company 3 weeks to process my books and mail out a check. It was like pulling teeth. Not doing it again.

January 25, 2020
Unprompted review
Beer Money Books logo

Reply from Beer Money Books

Holiday and high season delays are spelled out in the Terms of Service you indicated you read prior to checkout.
We are sorry giving our employees a break during the holidays and issuing payment within 24 hours of processing your order makes you feel like your teeth are being pulled.
You are welcome to try your luck with another buyback service and we hope you have a much more enjoyable experience.

Rated 5 out of 5 stars

Awesome experience!

Awesome experience! They accepted all of my books and I received the money in no time! I will definitely recommend to other students!

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

Said they received only one of my books…

Said they received only one of my books when there was five. Basically told me I was a liar.

January 13, 2020
Unprompted review
Beer Money Books logo

Reply from Beer Money Books

Actually, we didn't call you a liar, we merely stated the USPS only delivered one book to us in your second order - that's a simple fact.
You also fail to mention you were promptly paid for both your orders. Unfortunately, we can only pay for books we receive. Please direct your anger and poor review to the USPS which seemingly damaged your second order.

Rated 3 out of 5 stars

Customer service

There is not a phone number to call for customer service and I sent my book right away and it took them eight days to process.

December 3, 2019
Unprompted review
Rated 3 out of 5 stars

No reply after 3 emails

No reply after 3 emails. Has taken 2 weeks after receipt in the past to process order and pay.

November 15, 2019
Unprompted review
Beer Money Books logo

Reply from Beer Money Books

Hello,

If you have any issue with your order please contact us at "info@beermoneybooks.com" as we have no record of your "3 emails".

Kind regards,

Beer Money Books

Rated 1 out of 5 stars

fraud

I had to report their company on PayPal because they quoted my brand new book for $45 and then emailed me saying I would receive $0 and that I would not be getting my book back.

They commented they offered to return my book lol that’s hilarious. They said they if I wanted my book I had to send them $15 to some website or they would destroy the book after 24 hours. Like no just send me my book.

October 22, 2019
Unprompted review
Beer Money Books logo

Reply from Beer Money Books

Actually, this is a complete lie. You sent the wrong book, not what was quoted, and we offered to return your book. Yes, you need to pay to have your book returned per the Terms of Service you agreed to upon checkout. It wasn't "some website" it was our PayPal email address as specified in the email sent to you. Good luck with your studies and in life.

Rated 2 out of 5 stars

They claimed they lost my books

They claimed they lost my books. Ups showed it was delivered but they claimed they never received it. They did end up giving my money tho after a few emails hence the 2 star.

September 27, 2019
Unprompted review
Rated 1 out of 5 stars

SHADY and Fraudulent

They have very poor (or complete lack of) communication regarding any questions or issues with books already submitted. They have accused me of sending a counterfeit text book and supposedly sent this to a publisher for review. WHAT A FRAUD! Do not send your books to this shady company.

September 11, 2019
Unprompted review
Beer Money Books logo

Reply from Beer Money Books

It's so interesting that people trying to sell us counterfeit books, confirmed by the publisher, try and label us a fraud.
Enjoy your talks with the publisher's law firm.

Rated 1 out of 5 stars

I have sent them books value @200$…

I have sent them books value @200$ about 1 month ago.Never ever received an e-mail back from them ,but one week ago when I contacted them Wendy replied that one of my book is counterfeit.I asked which one ?since I bought all of them new through my college. She/he never replied.I want my books back !!!you are not reliable!

September 5, 2019
Unprompted review
Beer Money Books logo

Reply from Beer Money Books

It's so interesting that people trying to sell us counterfeit books, confirmed by the publisher, try and label us a fraud.
Enjoy your talks with the publisher's law firm.

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