Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... See more
Company replied
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Review summary
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Reviews shaping this summary
A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more
Company replied
First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.
Company replied
Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!
Company replied
Company details
Written by the company
We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware
Contact info
Unit 20, Marston Business Park, Tockwith, YO26 7QF, York, United Kingdom
- 01423 359371
- sales@beerritz.co.uk
- beerritz.co.uk
4.8
Excellent
281 reviews
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Very easy to order, and rapid delivery
Very easy to order on the website, and very quick delivery - less than 48 hours between the order being placed and delivery. As this was a gift for a friend, he received his birthday present three days early!
April 15, 2024
Reply from Beer Ritz
Hi Martin. Thanks for the great review! Hope your friend had a fab birthday and enjoyed the beers. The Beer Ritz Team
Reply from Beer Ritz
Hi Mark, thank you for your kind review. We're happy you're pleased with the service :) The Beer Ritz Team
Fantastic customer service
On receipt of my order there was a problem with one of my bottles, I sent an email and received an immediate response and the issue was rectified hassle free. Absolutely fantastic super efficient service. Thank you.
April 4, 2024
Reply from Beer Ritz
Hi Alison. Thank you for the kind review even though your order wasn't 100% :) Cheers! The Beer Ritz Team
Reply from Beer Ritz
Hi Tina, thank you for taking the time to leave us a 5 star review. Really appreciated :) The Beer Ritz Team
Nice selection, problem with delivery dealt with well
Unfortunately, a bottle was broken in my delivery, the fault of the delivery company rather than Beer Ritz but this was dealt with promptly and credit given. A nice selection of different beers, great for gift giving.
March 18, 2024
Reply from Beer Ritz
Thank you for your kind review Victoria. We apologise on behalf of the couriers for the broken bottle. We hope you enjoy your beers. Thanks, Beer Ritz Team
Reply from Beer Ritz
Thanks John, pleased you enjoyed the service - hope to hear from you again soon
Had exactly what I needed
Had exactly what I needed, good price and quick service. Could collect rather than deliver.
February 23, 2024
Reply from Beer Ritz
Thank you for the kind review Andrew. You're welcome to call in whenever you need a re-stock :)
Reply from Beer Ritz
Thank you for your kind review Kenneth, it means a lot to us :)
Genuine original authentic German…
Genuine original authentic German special beer.
Like drinking in a Bavarian bar
February 27, 2024
Reply from Beer Ritz
Thanks for taking the time to leave a positive review Tom! You know where we are next time you need some more beer.
Reply from Beer Ritz
Thanks for the positive review Paul! Hope to hear from you again soon.
Reply from Beer Ritz
Thanks for the great review! The Beer Ritz Team :)
Reply from Beer Ritz
Thank you for the review. Really pleased you're happy with your order. From all of The Beer Ritz Team :)
Prompt next day delivery as promised
February 6, 2024
Reply from Beer Ritz
Brilliant! Thank you for your kind review, and glad you're happy with your order. From all of The Beer Ritz Team :)
Great range of beers
Great range of beers. Managed to find an obscure beer my husband loves. Reliable delivery, beers safely packaged.
February 4, 2024
Reply from Beer Ritz
Thank you for the kind review :)
Outstanding experience
Outstanding experience. Great product selection. Exceptional prices. Easy ordering process. Rapid delivery. Will definititely use again.
February 3, 2024
Reply from Beer Ritz
Hi Jim. Thank you for the brilliant review, we're so happy :)
Reply from Beer Ritz
Thank you Jim :) We hope you enjoy your beers.
Delivery charges are criminal
So having tried a lovely Vocation Stick Toffee Pudding stout at the weekend, I decided to go online shopping for more. Found it at Beer Ritz for a very reasonable (compared to competitors) £4.10 a tin.
Added 6 to basket, spotted a couple of other Vocation stouts that looked good, added to basket also, went to check out, entered my Northern Ireland postcode..... £28.51 delivery????????
Seriously?
I mean I know sometimes couriers can charge more for NI delivery but many don't - and Royal Mail doesn't either.
This is an absolute rip-off.
February 5, 2024
Unprompted review
Reply from Beer Ritz
Hi Brian, sorry about your experience (and apologies for not responding sooner). We use a courier that offers a fragile, next-day delivery service, and this is what they charge for that service to Northern Ireland.
Beer RItz is okay. Delivery from APC i not
The issue was less with Beer Ritz and more to do with their delivery partner APC. They only delivered half the order meaning I had to take an extra day off work to wait for the rest of it. When someone is charding you £10.99 for delivery, you are expecting it to work. The other beer suppliers I used charge less for delivery and it worked without fail.
January 20, 2024
Reply from Beer Ritz
Thanks for the feedback, and we're sorry that you feel this warranted such a poor rating. The second box was delivered the following day. Apologies for the inconvenience caused. The majority of our positive reviews suggest that the couriers do a good job.
Arrived very promptly
Arrived promptly and look like a nice selection of beers, it is a gift for someone else.
January 8, 2024
Reply from Beer Ritz
Thanks very much for the positive review, I hope the recipient enjoys the beers!
There was a small problem with the…
There was a small problem with the delivery company and I did not have to get involved, Zak took responsibility and solved the problem
Good service
November 28, 2023
Reply from Beer Ritz
Thank you for your review Philip. Pleased you are happy with our service we provide. We try our best to resolve any issues within 1 working day. Cheers, The Beer Ritz Team
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