Beer Ritz Reviews 281

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of both products and service, highlighting the great selection of unique beers not easily found elsewhere. Many people appreciate the swift and efficient delivery, with orders often arriving the next day and well-packaged to prevent damage. The ease of ordering and competitive pricing are also frequently mentioned, leading many to express their intent to order again. However, some customers also noted issues with delivery, experiencing delays or high delivery costs, which occasionally impacted their overall satisfaction. A few other people also felt that a product arrived damaged, though customer service was responsive in resolving the issue.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency,... See more

Product

Clients share positive opinions on product, highlighting an excellent and great selection of beers, including... See more

Order

Users describe positive interactions with order, consistently finding the ordering process easy and... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent beers and drinks,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... See more

Company replied

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Great range of beers

Great range of beers. Always introducing new stock from across Europe and the UK.
Fast delivery.

September 19, 2023
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Reply from Beer Ritz

Thanks for the review :)

Rated 5 out of 5 stars

Perfect

Very good communication and service! Very friendly too. I wanted to send a gift to someone, but I live in another country it was not easy to find a good, reliable site. Then I found beerritz. There is a lot of choice and everything went very smoothly. Thank you!

September 1, 2023
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Reply from Beer Ritz

Hi Brenda, thanks for the review - we're pleased it all went smoothly!

Rated 5 out of 5 stars

Success

Holiday beer obtained

August 25, 2023
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Reply from Beer Ritz

We're pleased to have helped with an essential part of your holiday prep, and hope to hear from you again.

Rated 4 out of 5 stars

Belgian Beer glasses

Good selection of products, easy to search. Prompt delivery & a free gift! Not tried it yet but seems interesting.

August 8, 2023
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Reply from Beer Ritz

Thanks for the review!

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service, delivered earlier than I expected, for my mates birthday… all the way to Wolverhampton! Well done. You were top notch. Thanks

August 6, 2023
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Reply from Beer Ritz

Thank you for your kind review Trevor :)

Rated 5 out of 5 stars

Good choice of beer

Good choice of beer. Order delivered promptly. The courtesy beer was a nice touch

August 5, 2023
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Reply from Beer Ritz

Thank you for your kind review Ben :)

Rated 5 out of 5 stars

Wide range of beers

Wide range of beers (though could probably do with more "traditional" bitters/ales). Very promptly delivered.

July 24, 2023
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Reply from Beer Ritz

Hi Richard. Thank you for taking the time to post a review. We agree with your comment and will be adding Saltaire Brewery beers to our portfolio today and more 'traditional' ales will be back on the site. Cheers :)

Rated 5 out of 5 stars

Awesome service!

Excellent service, my items were delivered less than 24hrs after I placed the order. Amazing!

July 24, 2023
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Reply from Beer Ritz

Thank you for your review Brian! :)

Rated 5 out of 5 stars

Splendid selection of beers

Splendid selection of beers, including a new brewery to me (Bang The Elephant). It is this selection that keeps Beer Ritz at the forefront of online suppliers. Good delivery service from APC helps too.

July 15, 2023
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Reply from Beer Ritz

Thank you for your kind review Peter! We try our hardest to keep a great range of beers to please everyone! :)

Rated 5 out of 5 stars

All round pleasure

Buying beer is rarely a chore. Finding BeerRitz whilst looking for a particular beer was a pleasure I wasn't expecting. Excellent choice, prices and service. What more is there to ask for? I recommend you try them

June 26, 2023
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Reply from Beer Ritz

What a lovely review! Thanks for taking the time, and we hope to hear from you again soon.

Rated 5 out of 5 stars

Very easy to order from this company

Very easy to order from this company. The beers arrived in a couple of days. They were well packaged & my husband enjoyed them very much. We will be ordering again. Definitely recommended.

June 5, 2023
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Reply from Beer Ritz

Thanks for the positive review Sue, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Found Belgian beer no one had

Found Beer Ritz when looking for some Belgian beers that were out of stock elsewhere. The delivery was swift and well packed and they even included a free beer of another type.
All good and will be back.

June 10, 2023
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Reply from Beer Ritz

Hi Starcruiser, thanks for your review - hope to hear from you again soon!

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