I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3r... See more
I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more
I gave 5 stars - because you are basically getting a cashback bonus for purchasing items you had already planned on buying. It's a no-brainer. This is on top of the rewards you might also get, depen... See more
Company details
Written by the company
BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.
Contact info
United States
- befrugal.com
4.2
Great
2K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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I love BeFrugal
I love BeFrugal. I have been a member for a long time, and it's actually fun making money.
October 29, 2025
Unprompted review
Quick and easy
Quick and easy. Not as difficult as I thought it would be. Will definitely do this again.
October 29, 2025
Unprompted review
Excellent Cashback extension.
Excellent Cashback extension.
Always quick and accurate for tracking purchases. No long waits for earned cash back to register in account.
October 27, 2025
Unprompted review
The easiest way to make money
The easiest way to make extra money for your usual shopping. This is also the best way to get paid. You can have it deposited right into your bank. I love this app and use it every day.
October 25, 2025
Unprompted review
Good experience.
October 24, 2025
Unprompted review
I've been really happy with some extra…
I've been really happy with some extra cash back! It's nice to get some rewards for shopping I have to do anyways, and I always get a nice pay out after the winter holidays and gift giving!
October 22, 2025
Unprompted review
Been with Befrugal for years
Been with Befrugal for years, makes shopping online even better!
October 18, 2025
Unprompted review
Tries to prevent cashback to the customer
They don't process the cashback within 24hrs of the purchase. When you report the Missing Cashback, and provide them with the email confirmation from the Merchant, they claim that you didn't activate it during your shopping trip, even though it shows the shopping trip was recorded. I think this is their way of not having to payout what's owed. They don't follow up with the Merchant to ensure that you get your cashback within a timely manner. The customer is DEFINITELY not right when money is owed to them! Rakuten is true to form and better!
October 20, 2024
Unprompted review
Reply from BeFrugal
We’re sorry for the frustration you’ve experienced. While most purchases report within the same day or 1–2 days, it can take up to 7 days for Cash Back to appear in your account. If a purchase does not track, we always file a claim with the merchant on your behalf and then must wait for their confirmation before payment can be issued.
If you haven’t already, please submit a Missing Cash Back inquiry or contact us at customercare@befrugal.com so our team can review your order in detail and follow up directly with the merchant.
We value your business and want to ensure you receive any Cash Back you’re entitled to.
Love getting cash back
Been using for years and have earned a lot of cash. Usually has the best rates and fastest payout.
September 9, 2025
Unprompted review
Zero cashback after almost a year of use
I used BeFrugal several times this year, so today I visited the site to check my cashback balance, only to discover that it was zero. I took screenshots of each purchase and noticed that all of them show cashback activation occurring a day later for each purchase.
March 3, 2025
Unprompted review
Reply from BeFrugal
Hi Rich,
We’re sorry to hear about the trouble with your recent BeFrugal experience. Please don’t worry about the “day of activation” you noticed - that’s almost certainly just a time zone display issue. If we tracked your shopping trip, your purchase is eligible to track as well.
From what you’ve described, it sounds like the retailer has not yet reported your purchases back to us. If that’s the case, please reach out to us at customercare@befrugal.com so we can help you file a claim for any missing Cash Back.
We truly appreciate your business and will do everything we can to make this right.
Coupons or Cash back for most websites…
Coupons or Cash back for most websites I usually use. I like the idea of having the gift card option for redeeming. I use to use Rakuten who only send cheques or paypal payment. Sometimes the cheques would come late and since i live In Trinidad and always have to shop online, the gift card works out for me.
I would recommend befrugal.
October 8, 2025
Unprompted review
Scam company
Scam company, doesn't track stuff even if you follow all their instructions. If you open a ticket, they'll act like they're investigating, but will never actually credit you the money. Had an ongoing open investigation for 7 months, if they had just told me they were never going to credit I could have cancelled the order. Instead they strung be along for 7 months before taking away the pending credit. Skip Befrugal and use any other cashback service.
October 7, 2025
Unprompted review
Reply from BeFrugal
We’re sorry to hear about your experience. We take all Cash Back claims seriously and always submit them directly to the retailer for review. In rare cases, a retailer may take several months to respond - and if they ultimately decline the claim, we are unfortunately unable to issue payment without their confirmation.
We understand how disappointing this is, especially after a long wait. While the vast majority of Cash Back tracks and pays without issue, there are occasional situations where the retailer does not approve a claim. We know this can feel frustrating, and we strive to make the process as clear as possible.
If you would like us to take another look at your case, please contact our support team at customercare@befrugal.com. We value your business and want to do everything we can to help.
Be Frugal used to remind me
Be Frugal used to remind me, on all my on-line purchase websites to use them, and for the last few months, they no longer do. So, I manage to forget to use them. I wish they would go back to reminding me.
October 5, 2025
Unprompted review
Reply from BeFrugal
Hi, it sounds like maybe you had our web browser extension and it got removed or disabled. Please install the browser extension from this link: https://www.befrugal.com/addon/.
If you are still having issues or have any other questions, don't hesitate to reach out to us directly at customercare@befrugal.com. Thanks!
It's a no brainer
It's a no brainer. You add to your Chrome extension and buy as usual. Just verify it has connected. Simple as that. Make money on your purchases. BeFrugal is the best. Getting paid out today as I write this review. Thanks to BeFrugal. Stop missing out!
October 6, 2025
Unprompted review
Awesome way to get some extra cash when…
Awesome way to get some extra cash when you are already purchasing online. Bonus
October 5, 2025
Unprompted review
They don't advocate for you to get your cash back
I made a purchase through BeFrugal on March 5th, 2025 for cash back. I submitted a concern for a cash back discrepancy on 0322125. I received a reply from "Todd" that they "are investigating this Cash Back discrepancy on your behalf and will notify you when we hear from the company.
I credited $53.59 to your account in the interim."
It's been over 6 months and apparently they haven't done any investigation as I still haven't received the cash back. I've reached out twice (in July and September) for updates and both times "Todd" replied "the inquiry to help you is still pending. This means that BeFrugal received the information you provided and has uploaded a challenge to the retailer, but we have not had a response yet. We will notify you via email with an update as soon as we have new information to share with you."
I asked if they could reach out again, but apparently they will only reach out to retailers once and then will wait (forever?) in the hopes that maybe the retailer replies. The cash back "Todd" credited to my account in March is still pending and therefore unavailable to me to cash out.
I created an account with BeFrugal to make this purchase because they (appeared to) offer a great cash back incentive. Now they refuse to do anything other than say it's out of their hands and wait indefinitely.
March 21, 2025
Unprompted review
Reply from BeFrugal
Hi Sarah,
We’re very sorry for the frustration this delay has caused. When a Cash Back discrepancy is filed, our team submits the claim to the retailer for review. In your case, we also credited your account in the interim while waiting for their response. Unfortunately, we cannot finalize payment until the retailer confirms the purchase, and while long delays are uncommon, they can happen when a retailer has not yet provided feedback.
Please rest assured that your case remains open and we’ll notify you immediately as soon as the retailer responds. If you’d like additional updates or have any further questions, you can reach out directly to our team at customercare@befrugal.com and we will be happy to assist.
We appreciate your patience and truly value your business.
This is the first time requesting a…payout.
This is the first time requesting a payout. I am waiting to see how long it takes, if at all. I will review if and when I get paid.
October 2, 2025
Unprompted review
BeFrugal usually has the highest cash…
BeFrugal usually has the highest cash back
September 30, 2025
Unprompted review
SCAM - AVOID
Their cash back does not track properly. You have about a 50/50 change of actually receiving cash back even though the transaction is valid. They also don't follow up with a retailer when you submit a request. It'll sit there for YEARS
September 30, 2025
Unprompted review
Reply from BeFrugal
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We know how frustrating it is when a Cash Back request remains unresolved.
In your case, the retailer involved did not respond to the tracking appeal that was originally filed in 2022. Unfortunately, because Cash Back is always paid directly by the retailer after they confirm a purchase, we are unable to issue payment without their approval. Even after recent follow-ups, the retailer declined to take action on your appeal, and we understand how disappointing that is.
While the vast majority of Cash Back tracks and pays without issue, there are rare situations where a retailer fails to support a valid claim. We will continue advocating for stronger accountability from retailers so that situations like this do not happen in the future.
We value your business and want you to have confidence in shopping through BeFrugal. If you’d like, please reach out to our support team again so we can review your account in detail and do everything possible to make this right for you.
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