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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the ease of use and the substantial savings they accumulate through cashback, often describing it as Many appreciate the quick payout process and the variety of convenient payment methods available, including options that offer bonuses. People are particularly happy with the competitive rewards and the smooth functionality of the website and browser extension, making it a preferred choice over other similar services. However, some reviewers were not happy with issues related to cashback not being recorded or being reversed without clear explanations. A few other people also felt that the process for requesting specific payout amounts was unclear, and some experienced problems with account cancellations or difficulties in getting their cashback properly investigated.

What people talk about most

Payment

People report ambiguous experiences with payment, with many customers praising the fast and easy payout... See more

Website

Customers had ambiguous experiences with the website, with many praising its ease of use, smooth operation,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy to use and navigate,... See more

Refund

Users describe ambiguous interactions with refund, with some customers reporting positive experiences, such... See more

Discount

Reviewers highlight positive aspects of discount, with many customers appreciating the extra cash gained for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more

Company replied

Rated 4 out of 5 stars

I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3r... See more

Rated 4 out of 5 stars

I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more

Rated 5 out of 5 stars

I gave 5 stars - because you are basically getting a cashback bonus for purchasing items you had already planned on buying. It's a no-brainer. This is on top of the rewards you might also get, depen... See more


Company details

  1. Cashback Provider
  2. Coupon Service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

In my experience, the whole service is a scam.

In my experience, the whole service is a scam. Never use this one if you want to see your refund

November 21, 2025
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi May,

We’re sorry to hear about your experience. BeFrugal is not a scam — we work directly with over 5,000 retailers, and every Cash Back or reward is paid only after the retailer confirms the transaction. If something hasn’t shown up for you, it’s usually due to a tracking or eligibility issue that we can help investigate.

Please reach out to us at customercare@befrugal.com with your order and account details and we’ll be happy to review what happened and make sure any eligible Cash Back is properly credited.

— The BeFrugal Team

Rated 5 out of 5 stars

Great deals and payouts.

This is the third request I have made. I find find Be Frugal to be honest and forthcoming. Always check Be Frugal first when ordering on-line. Rebates on top of rebates!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Free Cash Back for Buying What You Already Planned to Purchase!

I gave 5 stars - because you are basically getting a cashback bonus for purchasing items you had already planned on buying. It's a no-brainer. This is on top of the rewards you might also get, depending on what credit card you use for your method of payment. Also, I have found some really great BOGO and stacked opportunities on body wash, toilet paper, etc. I've cashed out twice, $50 and $25...it's free money. Thumbs up from this Savvy Shopper!

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

I have sent proof in TWICE regarding an…

I have sent proof in TWICE regarding an offer in the rewards section for playing games. They offered 8000 points for an accumulated purchase of 9.99. I spent 14.96. Sent screen shots in twice and have been basically ignored, ran through the ringer made to jump through hoops and they STILL WILL NOT CREDIT MY 8000 POINTD. I NEVER WOULD HAVE SPENT THE MONEY ON A GAME HAD I THOUGHT THEY WOULDNT COME THROUGH.

November 10, 2025
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi,

We’re very sorry for the frustration this has caused — especially after you took the time to submit proof more than once. Earlier this month, we experienced a temporary reporting delay affecting some BeFrugal Rewards game offers. This caused certain rewards to take longer than usual to verify, and we understand how disappointing that must have been.

This issue should now be resolved, and your points should credit once the system finishes updating. If you are still not seeing your 8,000 points, please reach out to us at customercare@befrugal.com with your account email so we can review your submission directly and make sure the reward is properly applied. Thank you for your patience.

— The BeFrugal Team

Rated 1 out of 5 stars

Scam company

Scam company, they told me if my account has been suspended but
i still have a cashback inside my account. $480 .they did not allow me to withdraw it.
Customer service is hiding behind "noreply" email .
They only need your money,they never help you if your cashback is missing.it will pending forever.
And if you have a large cashback. they will suspend your account.

Rakuten, Topcashback and Shopback are much better than this scam company.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

I’ve been using BeFrugal for all my online shopping, and the cashback process is always smooth and reliable. The tracking is fast, and I always receive my cashback as promised. Customer service is quick to help if there’s ever a missing claim. Highly recommend BeFrugal — one of the best cashback platforms out there!

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. Even after their website detected that I purchased a qualified product from the merchant, they denied my claim. It seems that any single cashback above $50 is automatically denied, and they will use "investigation" as a farce to delay and eventually deny your rightful cashback.

Remove this extension from your browsers. You are giving this fraudulent company your data for nothing.

I am going to file complaints with all the government entities that regulate financial transactions and web safety.

June 30, 2025
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Niket,

We’re truly sorry to hear about your experience and appreciate the opportunity to clarify how our Cash Back process works. Every purchase tracked through BeFrugal is reviewed carefully with the retailer before payout, and we never deny valid Cash Back. If your claim was denied, it’s typically because the retailer reported the purchase as ineligible — for example, due to use of another coupon, loyalty program, or technical tracking issue beyond our control.

We can assure you that BeFrugal does not automatically deny Cash Back of any amount. Our investigations are legitimate and required so that we can verify transactions directly with the retailer before issuing payment.

We’d like to take another look at your specific case and help resolve it. Please email customercare@befrugal.com with your claim ID or order details so our team can review it directly with the merchant and ensure you receive any eligible Cash Back. Thanks!

Rated 5 out of 5 stars

One of five cashback sites I use…

One of five cashback sites I use regularly. Competitive rewards with fast turnover on payout requests. I shop online for items I can't get from small businesses. The small cash back payouts add up!
I started using BeFrugal Nov. 2019. It came up in a search for online coupons as I rode the train home on Thanksgiving night, nieces' Christmas wishlist in hand.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Convert points to cash back. So easy

I was so surprised to see that I had points on my account. So after a little search for more info, I was able to convert some of the points to an e-gift card to my favorite retailer. Soooo Easy.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

High commission

High commission. Cashbacks are pretty high. I think the only downside is sometimes some cashbacks are not recorded, but more often than not, you get the cashbacks. So far, I'm happy with Befrugal

October 31, 2025
Unprompted review

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