They are a complete scam. Sent me a dirty, worn dress that I sent back to them and accused me of causing the damage to the item. They sent it back to me and charged my card. Absolute complete fraud. D... See more
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I purchased. $89 dress which I absolutely loved, wore it once and then washed it on a gently wash and one patch of my dress is completely ruined, it looks absolutely terrible. It was my first time... See more
Company replied
I appreciated the fact that the order was delivered quickly and the necklace I ordered is really cute. However, it is definitely not worth the $30 that it is going for, it has broken on multiple occas... See more
Company replied
Shipping took longer than expected, I was disappointed with the customer service. I ordered the Manhattan Slip Formal Dress Gold in XXS as my formal dress. When I opened the plastic packaging i... See more
Company replied
Company details
Information provided by various external sources
Shop clothes online, dresses online and festival fashion. Express shipping, easy returns and Afterpay available. Australia's go-to online women's fashion store.
Contact info
4103, Fairfield, Australia
- 0413028685
- info@beginningboutique.com.au
- beginningboutique.com.au
2.7
Poor
458 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Postage was super quick
Postage was super quick, easy to do a return too when I got the wrong size
July 11, 2020
Unprompted review
Came quickly and was exactly what I…
Came quickly and was exactly what I wanted.
July 11, 2020
Unprompted review
I still haven’t heard regarding my…
I still haven’t heard regarding my returned item
July 10, 2020
Unprompted review
Reply from Beginning Boutique
Hi Alexandra
I can confirm that your return has now been processed!
We ask to allow around 2-5 business days for processing once your parcel indicates that it has been delivered, however due to COVID-19, all returned parcels will be placed into mandatory quarantine for 2 business days, upon arrival into our warehouse. However you will always be sent an email once your return has been processed.
If there is anything else we can help you with please do not hesitate to get in contact with our customer care team! xx
Favourite store of all time
Favourite store of all time! Best quality with on trend styles!
July 10, 2020
Unprompted review
Good products but would appreciate free…
Good products but would appreciate free returns
July 9, 2020
Unprompted review
Reply from Beginning Boutique
Hi Amy
Thank you for your review!
We offer free return shipping on all Australian orders over $100, if you need any further assistance you are more than welcome to contact our customer care team at info@beginningboutique.com.au. xx
Amazing overall
Incredible service and such quick sufficient delivery. Absolutely love
July 9, 2020
Unprompted review
High recommend
Next day delivery. Product was just as describe. Fabric is amazing. Second time I have purchased from beginning boutique. I highly recommend.
July 9, 2020
Unprompted review
First Lady that emailed me out of the…
First Lady that emailed me out of the blue because I wasn’t giving 5 stars review with earrings was happy to organise the return and I said hey while we are at it could I maybe exchange the dress too? then the other lady who took over the emails made a passive aggressive comment about the dress being advertised correctly which I never said it wasn’t I just said it was too short and can I pls exchange that too as they were going to happily exchange the earrings anyway . so no I don’t want to exchange now nor have anything to do with this Company . It’s not like it was even me that reached out in the first place . They contacted me first then made those comments about the dress as if I didn’t read it . Sometimes things don’t fit or whatever and I never contacted you first ! So rude
July 9, 2020
Unprompted review
Reply from Beginning Boutique
Hi Charlotte
I am so sorry for the miscommunication!
It is never our intention to make your experience more difficult and for this I sincerely apologise. I can see that our team have sent you an email in regards to this situation, and again I am so sorry! xx
I purchased
I purchased. $89 dress which I absolutely loved, wore it once and then washed it on a gently wash and one patch of my dress is completely ruined, it looks absolutely terrible.
It was my first time purchasing from beginning boutique and I unfortunately won’t be purchasing again 😔 for a dress this expensive you wouldn’t think this would happen.
I’m very disappointed
July 9, 2020
Unprompted review
Reply from Beginning Boutique
Hi Taylor,
I am so sorry to hear about this happening to your garment :(
If you could please send through some photos of the faults to our customer care team at info@beginningboutique.com.au they will be able to assess the damage and provide a resolution. xx
loved all my items
loved all my items, fast shipping and good customer service ☺️
July 9, 2020
Unprompted review
My clothes came within two days!
My clothes came within two days!! Great service and quality.
July 9, 2020
Unprompted review
Trend setters!
Top notch brand with some super on trend pieces! A definite go to!
July 9, 2020
Unprompted review
Not as high quality as they used to be.
Not as high quality as they used to be.
The things i ordered had Asian tags on them and were cheap, thin quality.
I got them on sale so i'm not too worried but the quality is missing.
July 9, 2020
Unprompted review
Reply from Beginning Boutique
Hi Essense,
I am sorry to hear that we have disappointed you!
We do try and provide multiple and varying images of the product, as well as a detailed description with information regarding the style, fit and fabrication so that the garment is depicted in its truest form.
If you do not love any of the items you are more than welcome to return them, you can contact our customer care team at info@beginningboutique.com.au and our team will be able to assist you with the process. xx
my fav website
July 9, 2020
Unprompted review
My experience with Beginning Boutique
My experience with Beginning Boutique was amazing!
July 9, 2020
Unprompted review
IM IN LOVE
IM IN LOVE! everything I got online fit perfectly and it was quick and its all really good quality. I got a necklace, earrings and dress, CAN'T WAIT TO WEAR IT!
July 9, 2020
Unprompted review
Probably my favourite place to shop
Beautiful designs, amazing quality and great sizing! Would recommend to everyone
July 8, 2020
Unprompted review
Amazing material! True to size
Came in a cute little bag, snug fit and such nice material.
July 8, 2020
Unprompted review
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