Behavet Reviews 612

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and compassionate approach, making interactions pleasant and productive. The service is frequently highlighted as excellent, with many appreciating the clear explanations and effective strategies provided, which have led to significant improvements in their pets' behavior. Reviewers also found the user experience smooth, with efficient handling of insurance paperwork and readily available support. However, some people were dissatisfied with the outcomes, noting that their pets' behavior worsened despite following the advice. A few reviewers also mentioned that the online-only consultations felt insufficient for complex cases, leading to a lack of individualized advice and difficulties in getting immediate support during urgent situations. There were also concerns about medication recommendations, with some experiencing negative reactions in their pets.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their knowledge, professionalism, and... See more

Service

Reviewers mention positive feedback about the service. Many customers praise the helpful and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the compassionate, professional, and... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the personalized... See more

Product

Customers had positive experiences with the product. Many reviewers report significant improvements in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run a rescue charity in NE England and use Behavet for the dogs in my care (and a few cats too). I have used the services of Behavet for around 8 years now - the latest consultation was on the 10th... See more

Rated 5 out of 5 stars

I have two dogs both with different struggles, we have worked with Behavet for a while and my boys are so different with there help, there struggles are now small things that we are tweaking so that t... See more

Rated 5 out of 5 stars

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things... See more

Rated 5 out of 5 stars

Trainer was very pleasant and welcoming, she explained everything very clear so I could understand why we do certain things and the outcome we were looking for. Early days yet and a long way to go.... See more


Company details

  1. Veterinarian
  2. Dog Trainer
  3. Pet Trainer

About Behavet

Written by the company

The Home of Real-Life Behaviour Results for You & Your Pets.

Behavet is the remote Veterinary Behaviour practice founded by Dr. Tom Mitchell to demystify dog and cat behaviour and improve communication between pets and owners.

Behavet works with clients across the world to offer both one-to-one Behaviour improvement support as well as providing a referral service for a network of Veterinary practices.

Get in touch with the team

Or, send us an email to: hello@beha.vet, and let our experienced team know what your pet is struggling with

Alternatively, book a call with our experienced Client Success team and find out how you could get booked in with our Behaviourists for as little as £25 out-of-pocket.

Book a success call

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, really helpful in understanding my needs and explaining everything I need to do. Would highly recommend!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Behavet has been amazing so far

Behavet has been amazing so far. Customer service is excellent, they are highly professional and responsive, and very compassionate towards me and my dog and our struggles. Non judgmental and always helpful.
The consult was very thorough and personalised. I am really excited at the prospect of my dog’s reactivity improving. Behavet stays with you for the journey, always happy to answer questions and check in.

April 21, 2026
Rated 5 out of 5 stars

I had my first consultation with one…

I had my first consultation with one of the behavioural vets I was immediately put at ease every bit of advice made sense and the beginning of my training journey is going in a positive direction for my reactive over anxious mini dachshund the small training techniques have been well received by my little man most definitely feel optimistic

April 26, 2026
Rated 5 out of 5 stars

Thank you so much

I had a consultation yesterday and I just wanted to say how incredibly impressed I was. From the moment we started, it was clear how knowledgeable, experienced, and genuinely passionate you are about dog behaviour and welfare.

You took the time to really listen, understand the situation, and explain everything in a way that felt reassuring and practical rather than overwhelming. Your calm, patient, and thoughtful approach immediately put both me and my dog at ease, and I came away feeling far more confident and optimistic.

What stood out most was how personalised your advice was, it never felt generic or rushed. You clearly care deeply about achieving the best outcome for both dogs and their owners, and that really showed throughout the consultation.
It was such a positive and valuable experience, and I wouldn’t hesitate to recommend you to anyone looking for a skilled, compassionate, and highly professional behaviourist.

Thank you again for your support, I’m so grateful for your help.

April 22, 2026
Rated 5 out of 5 stars

Informative initial consultation

My first session with Dr Marshall gave me a good insight into how my dog views the world outside our home. I now have a better understanding of his feelings, and exercises to do with him over the coming weeks.
Dr Marshall was patient and attentive, and I look forward to a happy, relaxed dog on our walks together in the not to distant future.

April 21, 2026
Rated 5 out of 5 stars

What a knowledgeable team

What a knowledgeable team. We are having behaviour problems with our 9 yr old cockerpoo he gets upset when not with me. Dr Natalie took us on and with her guidance Ted has come on very well in a short space of time. Early days yet but we can see real changes in his behaviour. A service I would wholeheartedly recommend.

April 21, 2026
Rated 5 out of 5 stars

Excellent initial consultation

We have only had an initial consultation so far but the vet was very good at explaining my dog’s behaviour and breaking up tasks into managing behaviour in the short term and changing his reaction to triggers in the longer term. She explained what aspect each technique would be working on. After the session I received a summary by email with links and visual prompts.

April 17, 2026
Rated 5 out of 5 stars

Wow !

Wow! Just had my first session with a very warm friendly and knowledgable Dr Natalie who listened to me and unlike many professionals had actually prepared for my session and read my notes.
It was a light bulb moment when she started writing on the white board and I could suddenly see why my lovely dog was acting as he does and what I need to do about it. The advice was clear and the whole experience was encouraging and friendly. My dog was obviously listening as he came to join me on the sofa and got a look in.
I thought this was a scam at first and too good to be true. I even looked up the provider on this site before paying my £25.
I have spoken with a dog behaviorist before but Dr Natalie is way out of his league. Knowledgable calm friendly encouraging and very professional. I started the actual work immediately after the call and it really is paying off already.
This approach was also evident in the registration process and I am confident it will continue. You just know when you have found a professional friendly genuine provider and I have. Back to the whiteboard now to practice some more!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

We have been working with this company for a couple of months now and we are already seeing a difference in our pup the staff are so friendly and even answer my constant emails everytime within minutes im also enjoying learning as we help our little pup on his journey everything is explained clearly and every detail we need is sent over to us so we can start our training I couldn't be happier

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Marta

Marta, our behaviorist, is truly wonderful. She perfectly explained our dog's problem and showed us how to work with Mia. I finally see light at the end of the tunnel, and after months of trying literally everything, I'm starting to believe that we can help our dog with separation anxiety.

April 10, 2026
Rated 5 out of 5 stars

Dr Bridget made us feel completely at ease.

Dr Bridget made us feel completely at ease. She asked us a comprehensive list of questions about Alfie and his behavioural problems. We were very impressed with the support and information we were given during our first zoom meeting and look forward to working on the problem with her expert help. Thank you so much.

April 9, 2026
Rated 5 out of 5 stars

Great first appointment

Great first appointment, went through a lot of detail and it was great to understand my dog's thinking
Got training for 4 weeks so will let you all know how it goes

April 7, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look