Behavet Reviews 612

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and compassionate approach, making interactions pleasant and productive. The service is frequently highlighted as excellent, with many appreciating the clear explanations and effective strategies provided, which have led to significant improvements in their pets' behavior. Reviewers also found the user experience smooth, with efficient handling of insurance paperwork and readily available support. However, some people were dissatisfied with the outcomes, noting that their pets' behavior worsened despite following the advice. A few reviewers also mentioned that the online-only consultations felt insufficient for complex cases, leading to a lack of individualized advice and difficulties in getting immediate support during urgent situations. There were also concerns about medication recommendations, with some experiencing negative reactions in their pets.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their knowledge, professionalism, and... See more

Service

Reviewers mention positive feedback about the service. Many customers praise the helpful and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the compassionate, professional, and... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the personalized... See more

Product

Customers had positive experiences with the product. Many reviewers report significant improvements in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run a rescue charity in NE England and use Behavet for the dogs in my care (and a few cats too). I have used the services of Behavet for around 8 years now - the latest consultation was on the 10th... See more

Rated 5 out of 5 stars

I have two dogs both with different struggles, we have worked with Behavet for a while and my boys are so different with there help, there struggles are now small things that we are tweaking so that t... See more

Rated 5 out of 5 stars

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things... See more

Rated 5 out of 5 stars

Trainer was very pleasant and welcoming, she explained everything very clear so I could understand why we do certain things and the outcome we were looking for. Early days yet and a long way to go.... See more


Company details

  1. Veterinarian
  2. Dog Trainer
  3. Pet Trainer

About Behavet

Written by the company

The Home of Real-Life Behaviour Results for You & Your Pets.

Behavet is the remote Veterinary Behaviour practice founded by Dr. Tom Mitchell to demystify dog and cat behaviour and improve communication between pets and owners.

Behavet works with clients across the world to offer both one-to-one Behaviour improvement support as well as providing a referral service for a network of Veterinary practices.

Get in touch with the team

Or, send us an email to: hello@beha.vet, and let our experienced team know what your pet is struggling with

Alternatively, book a call with our experienced Client Success team and find out how you could get booked in with our Behaviourists for as little as £25 out-of-pocket.

Book a success call

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Dr Marta

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things that make a difference. Things we didnt think of. Highly recommend using Behavet if you are experiencing any animal troubles. Already we can see improvements in our dogs behaviour. Looking forward to our next session.

March 31, 2026
Rated 5 out of 5 stars

Brilliant First Session

Brilliant First Session

Dr Ellie was extremely knowledgeable, patient and understanding. I came away with some great tools to start the journey with my dog.

March 27, 2026
Rated 5 out of 5 stars

Careful and caring evaluation

Careful and caring evaluation.
Dr Jasmine took the time to ask the relevant questions, listened and learn about the struggles my dog is experiencing. She came up with some good strategies for us to begin implementing.

March 24, 2026
Rated 5 out of 5 stars

Our first appointment

We had our first consultation with Dr Ellie and I can honestly say that it was a joy from start to finish. She is excellent at explaining how a dog’s brain works and although for me it was a lot to take in, very helpfully we can access all the information that was discussed to help us in moving forward.

March 27, 2026
Rated 5 out of 5 stars

Great service!

I found the service to respond quickly and was able to arrange an online appointment within a week. Dr Jasmine was able to identify my dog’s difficulties, explain why he was struggling and gave strategies to manage them. I’m looking forward to continuing our journey with Behavet!

March 17, 2026
Rated 5 out of 5 stars

Excellent, highly recommend.

I worked with Dr Zuzannah for a few months to help my Golden retriever with reactivity both in and out of the house. The sessions were incredibly useful in helping me understand the behaviour, and the training videos were brilliant, demonstrating methods of distraction, boundary training, and so much more. She prescribed relevant pain medication that also helped. We've seen great improvement in Ollie, mainly because we have learned how to understand his communication to avoid the reactivity in the house. The training for out of the house has also helped with his moods and distracting him from reacting. Highly recommend!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

The whole Behavet experience has been exceptional. The admin team at the beginning and throughout the process have been friendly, professional and extremely helpful.

The consultation with our behaviourist vet was very thorough and she was very patient even when we had some technical issues; she continued regardless of the less than ideal technical situation. Also, receiving an all round observation of our dog, not just his behaviour difficulties, but picking up potential GI causes is something you do not receive from a behaviourist who is not also a vet.

The documentation and videos sent after the consultation was excellent and left us with no doubts what we were to do going forward.

We would highly recommend Behavet.

March 14, 2026
Rated 5 out of 5 stars

Great teaching/explanations and doable…

Great teaching/explanations and doable strategies once we had discussed our dog’s character, strengths, challenging behaviours. Knowledgeable and reassuring trainer. We got the recorded session and whiteboard a little later the same day, to help us remember our discussions and learning, and plan going forward. Very happy with the service. Trainer is Dr Natalie

March 17, 2026
Rated 5 out of 5 stars

Our amazing first appt

Dr Racheal was amazing in our first appt. She really listened and was so interested in our dog and his challenges. There was no judgement at all about our situation. I went into the appt feeling pretty hopeless about our our super reactive rescue dog with separation anxiety. I now have hope and optimism we will be able to open the blinds and be able to walk him again in the near future. The video resources provided help so much to know what to do. I can’t recommend enough. The admin team have also been totally fantastic and kind.

March 14, 2026
Rated 4 out of 5 stars

They understand…

Dr Natalie was empathetic, kind and fun. I learned a lot about the particular issues behind some of my dog’s behaviours.
I would definitely recommend Behavet if you are having issues. There’s no judgement or recrimination - just sound advice and a clear approach to modifying unwanted behaviour.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Had a 90 min consultation with Behavet…

Had a 90 min consultation with Behavet and Victoria was informative and really made sense and we now have an action plan to help my dog and I actually feel like I have the help and support to make real changes in my dogs life.

March 3, 2026
Rated 5 out of 5 stars

Excellent service

From the original enquiry, to booking the call to the actual call itself, everything was friendly and professional and the follow up information has been exceptional. I'm looking forward to my next session

January 30, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look