I have to say a really excellent service, no hassle, no fuss, plenty of access, plenty of space and all of the necessary equipment for helping move items around easily. Staff 100% friendly, helpful an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Located off the M2 in the Docks area makes Belfast Self Storage an ideal place for simple, safe, secure and affordable storage. Easy access via personal codes, provides a no fuss approach to sto... See more
Company replied
Shean and Rhys provided me with an excellent customer service experience at the Belfast branch and have gone above and beyond in regard to their duty. The facility is sparkling clean, warm and dry. T... See more
Company replied
Stored house stuff for the last 6months with no issues. Staff were helpful and professional, referring moving van companies, helpful deals and storage boxes. Storage was ready to go when we decided t... See more
Company replied
Company details
Information provided by various external sources
Belfast Self Storage Offers Cost-Effective & Secure Household Storage, Commercial Storage and Document Storage. Storage Units Available in Various Sizes.
Contact info
Duncrue Street 100, BT3 9AR, Belfast, United Kingdom
- 028 90351313
- info@belfastselfstorage.co.uk
- belfastselfstorage.co.uk
4.9
Excellent
411 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service from a company I've used…
Great service from a company I've used several times. The staff are excellent and very customer focused.
August 1, 2025
Unprompted review
Reply from Belfast Self Storage
We're thrilled to hear that you've had great experiences with us and that our team has made a positive impression. Providing excellent service and putting our customers first is what we strive for every day. We look forward to serving you again in the future!
The Belfast Self Storage Team
The advisors are amazing and proactive
The advisors are amazing and proactive. We had emptied one unit but hadn’t let them know at the time. They contacted me and organised the final payment.
July 31, 2025
Unprompted review
Reply from Belfast Self Storage
Thank you for the lovely feedback! We're so pleased to hear our advisors were able to support you proactively and make the process hassle-free. It’s great to know everything went smoothly – we really appreciate you taking the time to share your experience.
TheBelfastSelfStorageTeam
Brilliant
Staff couldn’t be more helpful.
Quick and efficient, can start using it straight away which was amazing. Very clean facility.
August 1, 2025
Unprompted review
Reply from Belfast Self Storage
Thanks so much for the lovely review! We’re glad you had a great experience and hope to see you again soon.
TheBelfastSelfStorageTeam
Friendly helpful staff
July 30, 2025
Unprompted review
Reply from Belfast Self Storage
Thank you john for your review. We are glad you found are staff helpful, enjoy your extra space!!
TheBelfastSelfStorageTeam
Great customer service
Great customer service, staff are lovely, helpful and informative. Nothing ever felt like it was a hassle.
Units are accessible, clean and well maintained, and moving out again was easy. You definitely get what you pay for, couldn’t recommend enough for professional and helpful service.
July 30, 2025
Unprompted review
Reply from Belfast Self Storage
Thank you so much for the lovely review, Kerryann. It’s brilliant to hear that nothing ever felt like a hassle and that you found the team helpful, friendly, and informative throughout—exactly the kind of service we aim to provide. We're glad the unit met your needs and that moving out was just as straightforward. It means a lot to know you’d recommend us, and if you ever need storage again, we’d be happy to help.
Best regards,
Belfast Self Storage Team
Reply from Belfast Self Storage
Thanks so much for your feedback, Cathal. It’s great to hear you found the team friendly and helpful, and that access to the unit was straightforward. We really appreciate you taking the time to share your experience, and we're here whenever you need us, 7 day's each week!
Best regards,
Belfast Self Storage Team
The staff were very helpful and…
The staff were very helpful and knowledgeable. The unit was very clean and fresh. The access was very suitable. Good value for money.
July 23, 2025
Unprompted review
Reply from Belfast Self Storage
Catriona, thank you kindly, for the 5-star review! We're delighted to hear you found the staff helpful and knowledgeable, and that the unit and access met your needs. It’s great to know you felt it offered good value too. We really appreciate you choosing Belfast Self Storage!
Best regards,
The Belfast Self Storage Team
All staff are super helpful
All staff are super helpful, flexible and friendly, Even when I had to organise transport and storage of goods from abroad just by phone and email, everything always has worked out perfectly. I can't recommend them enough.
July 22, 2025
Unprompted review
Reply from Belfast Self Storage
Marius, thank you for your fantastic 5-star review! We’re thrilled to hear our team’s helpfulness, flexibility, and friendliness made a difference—especially when coordinating everything remotely. It’s great to know everything worked out smoothly for you. We really appreciate your recommendation and look forward to assisting you again whenever you need us.
Best Regards,
Belfast Self Storage Team
Very helpfull staff
Very helpfull staff. Went above and beyond with their assistance. Very professional.
Will certainly use Belfast Storage again.
July 11, 2025
Unprompted review
Reply from Belfast Self Storage
Hi John,
Thanks a million for the glowing 5-star review! We're delighted to hear the team went above and beyond — it's exactly what we aim for. We really appreciate your kind words and look forward to welcoming you back when you need us again.
Best regards,
Belfast Self Storage Team
Friendly from start to finish
From the minute I walked in to enquire the staff were great with every enquiry. Very friendly with greetings and seemed genuinely happy to help and have a bit of a laugh also pointing out how to get the best from my payment depending on time of month it began.
Closing was made simple and smooth.
July 7, 2025
Unprompted review
Reply from Belfast Self Storage
Hi Danny,
Thanks so much for your review. I am glad to hear everything was simple and straight forward for you. Take care.
Rebecca
Rhys and Sean are super helpful and…
Rhys and Sean are super helpful and have great customer service skills! It was pleasure working with them!
June 26, 2025
Unprompted review
Reply from Belfast Self Storage
Maureen, thank you so much for your kind 5-star review—it genuinely means a lot! It was an absolute pleasure working with both you and your husband. You brought a bit of that Florida sunshine (and warmth!) to the branch, and it didn’t go unnoticed. Sean and I are really glad we could help make the process smooth and welcoming for you. If you ever need anything, don’t hesitate to pop in—we’re always here to help.
Best regards,
Rhys
Belfast Self Storage Team
Amazing service from start to finish…
Amazing service from start to finish and really competitive rates. The staff are excellent and we will use the service again when needed.
June 26, 2025
Unprompted review
Reply from Belfast Self Storage
Darren, it’s great to know we hit the mark for you! We're really glad you found the service seamless from start to finish and appreciated both the competitive rates and the team’s support throughout. Knowing you'd choose us again means a lot—thank you for the 5 stars!
Best regards,
Belfast Self Storage Team
Excellent service
June 26, 2025
Unprompted review
Reply from Belfast Self Storage
Thank you for the fantastic 5-star review! We're so pleased to hear you had a great experience—it's always rewarding to receive feedback on the service provided by our fantastic team members. We appreciate you taking the time.
Best regards,
Belfast Self Storage Team
Great storage unit
Great storage unit hi tech security 24h access. Would have given 5⭐️ only the price rise was above 15% after a year. Would recommend anyhow as it’s a top notch storage solution.
June 18, 2025
Unprompted review
Reply from Belfast Self Storage
Thank you, David, for taking the time to leave such a balanced and thoughtful review. We're delighted to hear you valued the quality of the storage unit, our 24-hour access, and the high-tech security in place—it's great to know those features made a difference. We do acknowledge your concern about the price increase and truly appreciate the feedback. We continually strive to review and balance our pricing to reflect both rising operational costs and the quality of service we aim to deliver. Thanks again for the recommendation—it means a lot.
Best regards,
Belfast Self Storage Team
Faultless
Steak
Ff brilliant so helpful and my business was transacted without a hitch!
June 12, 2025
Unprompted review
Reply from Belfast Self Storage
Anne, thank you for the brilliant 5-star review! We’re so pleased to hear everything went smoothly and that you found the team so helpful throughout. Making the process seamless and stress-free is exactly what we aim for. If you ever need us again, we’ll be happy to help!
Best regards,
Belfast Self Storage Team
Fantastic facility
Fantastic facility. Booking my storage was very easy. A big thank you to Sean for sorting everything out.
May 30, 2025
Unprompted review
Reply from Belfast Self Storage
We're absolutely thrilled to hear your experience was so seamless! Huge credit to Sean for making everything straightforward and stress-free—he’s a star, and we’re lucky to have him. Thank you for the fantastic 5-star review and for choosing a facility where great service and peace of mind come as standard. If you ever need us again, we’ll be right here.
Best regards,
Belfast Self Storage Team
Reply from Belfast Self Storage
Rose, thanks so much for the 5 stars! We're really glad to hear you were impressed with the cleanliness of the site and the warm welcome from our team. We work hard to keep both the facility and service standards high, so it's great to know it made a difference. You're always welcome back anytime!
Best regards,
Belfast Self Storage Team
Sean at Belfast storage!!!!
Sean at Belfast storage was absolutely top class. Right from my enquiry to the day my belongings were being put into storage. Nothing was too much trouble for him and he was on hand to answer any questions I had. I would definitely use the company again due to his customer service!!!!!!!!! Thank you :)
May 30, 2025
Unprompted review
Reply from Belfast Self Storage
Hi Kitty,
Thank you so much for your amazing review! We're thrilled to hear that Sean provided such top-class service and made the whole process smooth and stress-free for you. We’ll be sure to pass on your kind words to him. It’s great to know you'd choose us again — we really appreciate your support! 😊
The Belfast Self Storage Team
Very helpful and extremely easy to…
Very helpful and extremely easy to sort. Took alot of stress away from moving things.
May 27, 2025
Unprompted review
Reply from Belfast Self Storage
Hi Faith,
Thank you for the lovely feedback! We're so glad to hear the process was easy for you and helped take some of the stress out of moving.
The Belfast Self Storage team
Highly recommend Belfast Self Storage
Darren at Belfast Self Storage was really friendly and knowledgeable. He helped me find the best storage solution for my needs at a great price and explained everything really well. He was even able to recommend a removals company as finding someone reliable is a minefield. Overall very happy with the service received
May 25, 2025
Unprompted review
Reply from Belfast Self Storage
Hi Jayne,
Thank you so much for your kind words and recommendation! We're delighted to hear that Darren was able to assist you so well and that you found the right storage solution at a great price.
The Belfast Self Storage Team
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