This is the worst furniture purchase experience I've ever had to deal with. First of all not communication to keep you updated on your purchase. Its impossible to get someone on the phone, if they d... See more
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It’s very annoying to have your sales people be stalking and not allowing us to look around the store comfortably. I asked Ms Berta to allow me time to look at the furniture that I would call her when... See more
I had such an amazing experience!! I purchased a whole bedroom set, dining set and a vanity set as well and everything came perfect now my house is filled with brand new furniture. Also the customer s... See more
Easy online purchase. However, when picking up the order the two male employees did not know how to properly load my boxed product into my car. They first placed it in a way which would have obstructe... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Kitchen Furniture Store
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself. How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference. Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family. Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.
Contact info
PO Box 5809, 77491, Katy, United States
- 8323588899
- info@belfurniture.com
- belfurniture.com
2.9
Average
422 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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No response after placing the order
No response after placing the order. No reply Even after sending the multiple emails , also the contact number never worked.
May 23, 2024
Excellent Customer Service / Great Deals!
Had a great experience this Memorial Day weekend with the wonderful furniture sales folks in Corpus Christi, TX! Not only were there amazing deals to be had but the staff was very helpful in fixing my internet order. Our corporate housing business benefits from the nearby inventory available, delivery, and setup. Will definitely do business here again!
May 25, 2024
Horrible communication and customer…
Horrible communication and customer service. I have never had such a hard time getting in touch with a person to talk to about the furniture I purchased online. This experience has been terrible.
May 17, 2024
Order was easy
May 17, 2024
Compare Online & In-Store Prices First!!!
I liked the online prices & I’m glad I didn’t jump to make the purchase while in-store Thursday because I actually saved over $800 from what the salesman was telling me the sectional I was looking to purchase with the warranty and have delivered. Had there been more honesty in-person and the numbers matched up while I was home making my decision and doing measurements I would’ve returned to the store Friday but that wasn’t the case. I didn’t get the exact set I wanted and it’s okay, I wouldn’t have had room for the recliner anyway, but I’m very happy with my online purchase and can’t wait for my delivery!
May 24, 2024
I didn't get all of my order.
May 15, 2024
The worst online shopping experience
The worst online shopping experience ever! This place is a total rip off and has very bad business practices.
May 21, 2024
Unprompted review
Reply from Bel Furniture
Hello Shauna, we are sorry to hear about your experience, and we appreciate you bringing this to our attention. We hope that one day we can gain your business again. Please call us at 832 358 8899 if you need any further help. Thank you
Awesome experience
, initially was doubtful by reading some reviews but I have a very good experience with bel furniture, all good , good price , good furniture, delivered and assembled nicely. Would like to order again.
May 13, 2024
Ordering was easy
Ordering was easy
Got an immediate confirmation of order
Still waiting on delivery
May 20, 2024
Purchased a bunk bed for my grandson
Purchased a bunk bed for my grandson. Great quality furniture. Quick delivery and set up. My grandson loves it. I highly recommend bel furniture.
May 13, 2024
Sold me an out of stock sectional and…
Sold me an out of stock sectional and now holding my money waiting for a refund and can’t get ahold of someone to check on refund.
May 13, 2024
Took forever for them to contact me…
Took forever for them to contact me about my order being ready for pickup I had to email them in order for them to reach out to me
May 10, 2024
Reply from Bel Furniture
Hello, Edwin Sanchez. We apologize if you were not contacted in a timely matter. I have reviewed your order and talked to our staff to ensure this never happens again. Thank you
O orders online and it’s been 2 weeks
O orders online and it’s been 2 weeks. Still waiting.
May 11, 2024
“What when wrong this time” I love how…
“What when wrong this time” I love how this survey already knows!! Every time I order something from bel it arrives on the truck damaged like they just throw it around and don’t care. Holes in the box holes in the fabric ant they gonna try and load it in my truck anyway. And tell me I need to call corporate about replacing it. What a joke. Definitely the last time I order from them !!!!
May 9, 2024
Reply from Bel Furniture
Hello Corey, we apologize for your inconvenience. Please call us at 8323588899. So that we can further assist you. Thank you
I have been a Bel Furniture customer…
I have been a Bel Furniture customer since 2021 and I love their furniture great quality and the employees are nice. With Bel you won’t go wrong.
May 15, 2024
Reply from Bel Furniture
Hello, Mr Cook. We truly apologize for the inconvenience. We have checked your order and see that the parts were ordered & will ship to your home. Please contact us at 832 358 8899 if you have any questions. Thank you
Good service
May 13, 2024
Friendly and fast
Good communication, friendly, clean delivery men, with respect of other items in the house. Fast assembly left no mess.
May 1, 2024
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