Belgian Beer Bank Reviews 509

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have had orders from Belgian Beer Bank previously and have always been very satisfied. In this case, there were a couple of substitutions but I was very happy with them. The packaging was appropriat... See more

Rated 5 out of 5 stars

Despite a couple of technical stock issues in the run up to Christmas, my beers did arrive just in time for the festive season, and I am over the moon! Merry Christmas Kimo!

Rated 5 out of 5 stars

I sent Kimo a quick email to make sure he was still supplying the UK. After a positive reply I ordered around 60 bottles, using the weight facility on the website to get maximum efficiency from the ca... See more

Rated 5 out of 5 stars

Superb range of Belgian beers - from both traditional and newer breweries. Prices are unbeatable - with the more common imports to the UK still cheaper from BBB than from the big supermarkets. I rec... See more

Company details

  1. Beer Store

Written by the company

Belgian Beer Bank is an online Belgian beer shop that ships Belgian beer worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

509 reviews

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Rated 5 out of 5 stars

great service

well rotating deals and vouchers are a plus. then amaizing and forward customer service that contacted me and offered a replacement for missing products. also the left nice note and a glass with the packet. i'll order again someday

February 27, 2023
Rated 1 out of 5 stars

Awful service

Awful service. Made an order paid it and the status of the order didn't change in a week from payment received. Sent a message and they didn't reply, simply cancelled the order. Avoid it. And they took the money woth them!

February 27, 2023
Unprompted review
Belgian Beer Bank logo

Reply from Belgian Beer Bank

Hi Luis, It's because you live in the Azores, which is Portugal but the shipping fee is alot more expensive. I was searching for an solution with other couriers to find reasonable shipping prices. I canceled the order and made a refund, you received this information by email.

Regards
Kimo

Rated 5 out of 5 stars

Happy Global Traveler

The company has great selections, including things I cannot easily find elsewhere and some things that are truly impossible to find elsewhere. Their packaging is now perfect. Their shipping prices have been lowered. And they are able to ship to me as I travel, taking care of my beer supply no matter where in the world I am located.

January 11, 2023
Rated 5 out of 5 stars

Quick delivery!

Am very impressed with the speedy service. The beer I ordered on January 3 arrived here in Arizona on January 6! Of course, it was well-packed and intact. I will continue to be a repeat customer!

January 6, 2023
Rated 3 out of 5 stars

There was a couple of problems with my…

There was a couple of problems with my delivery.
1. The items sent were labelled as Memorabilia and valued at Euro1, when it was 36 bottles of beer at Euro 139, therefore UK Customs held the package until the correct information was given. This meant the delivery, which was due for Christmas, arrived late.
2. Two of the bottles were smashed in transit.

December 29, 2022
Belgian Beer Bank logo

Reply from Belgian Beer Bank

Hi Ian

My apologies for the late delivery of your parcel.
We shared the information with UK customs almost a week before Christmas hoping it would still arrive on time.
Even though we put much effort in our packing methods, breakage sometimes appear. Please send us an email on which bottles got broken and we'll find the right solution.

Kind regards
Belgian Beer Bank

Rated 5 out of 5 stars

My experience was amazing!!

My experience was amazing!!! Ordered a bunch of westy12's. They aren't cheap and they are very rare beer. Got it sent to Los Angeles in less than a week!!! Wow!!

December 20, 2022
Rated 5 out of 5 stars

We received our beers on Christmas Eve

We received our beers on Christmas Eve. What a nice surprise! Our order was packed well with no damaged, the contents exceeded our expectations by two. So we will have a very Merry Christmas.

December 24, 2022

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