Belgian Beer Bank Reviews 509

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I have had orders from Belgian Beer Bank previously and have always been very satisfied. In this case, there were a couple of substitutions but I was very happy with them. The packaging was appropriat... See more

Rated 5 out of 5 stars

Despite a couple of technical stock issues in the run up to Christmas, my beers did arrive just in time for the festive season, and I am over the moon! Merry Christmas Kimo!

Rated 5 out of 5 stars

I sent Kimo a quick email to make sure he was still supplying the UK. After a positive reply I ordered around 60 bottles, using the weight facility on the website to get maximum efficiency from the ca... See more

Rated 5 out of 5 stars

Superb range of Belgian beers - from both traditional and newer breweries. Prices are unbeatable - with the more common imports to the UK still cheaper from BBB than from the big supermarkets. I rec... See more

Company details

  1. Beer Store

Written by the company

Belgian Beer Bank is an online Belgian beer shop that ships Belgian beer worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

509 reviews

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Rated 5 out of 5 stars

Very reliable company

Very reliable company. A wide range of high class belgian beers. Delivery to Finland usually takes about five business days. Communication is always very easy. Warmly recommend this company

March 21, 2023
Rated 3 out of 5 stars

COULD DO BETTER

My internet security Bitdefender said the site was suspicious and when my parcel arrived promptly there was 5 bottles missing. On contacting the company they apologised and quickly refunded the amount of the said beers. Its a pity as the prices were competitive and they had a good selection of beers in stock.

March 8, 2023
Belgian Beer Bank logo

Reply from Belgian Beer Bank

Dear Robert,

Thank you for bringing to our attention your recent experience with our company. We are sorry to hear that your Bitdefender flagged our website as suspicious and that you received your parcel with five bottles missing.

We appreciate your prompt contact with us and are pleased to hear that we were able to provide you with a quick and satisfactory resolution by refunding the amount of the missing beers.

We understand that you were impressed with our competitive pricing and the variety of beers we have in stock, and we are committed to maintaining our high standards of service and quality products.

We value your feedback and hope that you will give us another opportunity to serve you in the future. If there is anything else we can do to assist you, please do not hesitate to contact us.

Thank you for choosing our company, and we apologize for any inconvenience caused.

Sincerely,

Kimo

Rated 5 out of 5 stars

Superb Work!

The Time of shipping were accurate, the order was correct and most of all the bottle arrived intact.
First Time for me on this site, but surely not the Last!

February 21, 2023
Rated 5 out of 5 stars

Can’t fault this company 👍

Easy to navigate website, with useful descriptions of the beers. There’s a wide range of beers on offer at a decent price as well. The delivery is amazingly fast, I can’t fault this company, Kimo has always been friendly and helpful, just a great place to buy Belgian beer from.

February 22, 2023

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