Overall a great experience with Believe Loans! I was a little skeptical to start but my first conversation with Connor Parrish was really helpful and put my mind at ease straight away. He explained ev... See more
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My experience with Believe began with discussing my needs with Andrew Stather. He went through my income/expenditure. He was understanding and didn't seem at all judgemental. I was then passed to... See more
Company replied
The whole experience started on 15th July 2026 with Matthew initially. After some consultation we decided to proceed and were passed to Lucia who took care of us from then until loan completion. Once... See more
Company replied
We had a lady call Lucia she was amazing toke the time to explain anything I wasn't shure about and very helpful and very understanding i felt very safe and I could trust her, which was a big thing fo... See more
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Company details
About Believe Loans
Written by the company
Believe in a Better Loan!
At Believe Loans, part of the Believe Money Group, we're committed to helping people across the UK find the right loan for their individual circumstances. Whether you're looking for a personal loan, debt consolidation loan, secured loan, homeowner loan, or finance for a major purchase, our experienced team is here to provide expert advice and support from start to finish.
As an independent credit broker, we have access to a wide panel of the UK's leading banks, finance companies and specialist lenders. With hundreds of loan products available, we're able to compare a broad range of options to help find a solution that's tailored to your needs. By searching our extensive lender panel, we can often help customers access competitive rates and flexible repayment options, saving valuable time compared to approaching lenders individually.
We understand that everyone's financial situation is different. While some customers have an excellent credit history and are looking for the lowest available rates, others may have experienced missed payments, defaults, County Court Judgments (CCJs), or other credit challenges. Thanks to our relationships with specialist lenders, we can often help customers who may have been declined elsewhere, giving them access to lending options that suit their individual circumstances.
Our team of fully qualified advisers are passionate about delivering honest, professional and personalised advice. Rather than offering a one-size-fits-all approach, we take the time to understand your financial goals before recommending the most suitable loan products available. We believe that making an informed decision starts with clear communication, which is why we'll explain your options in straightforward language without unnecessary jargon.
From your initial enquiry through to completion, you'll have the support of your own dedicated case manager. They'll keep you updated throughout the application process, liaise with lenders on your behalf, answer any questions you have and work hard to ensure everything progresses as quickly and smoothly as possible. Our aim is to make arranging finance simple, stress-free and efficient, while providing the reassurance of expert support whenever you need it.
Whether you're looking to consolidate existing debts, fund home improvements, purchase a new vehicle, cover unexpected expenses or simply secure a more affordable borrowing solution, Believe Loans is here to help. We understand that obtaining finance can sometimes feel daunting, particularly if you've previously struggled with credit, which is why we focus on finding practical solutions rather than obstacles.
Customer satisfaction is at the heart of everything we do. We pride ourselves on delivering exceptional customer service, treating every customer with honesty, respect and professionalism. Our commitment to putting customers first is reflected in our Excellent Trustpilot rating, with many clients praising our knowledgeable advisers, responsive communication and smooth application process.
At Believe Loans, we believe that everyone deserves access to straightforward, transparent financial advice and the opportunity to find the right borrowing solution. By combining access to hundreds of loan products, strong relationships with trusted UK lenders and a dedicated team focused on achieving the best possible outcome, we're proud to help thousands of customers secure finance with confidence.
Why choose Believe Loans?
* Access to hundreds of loan products from leading UK and specialist lenders.
* Competitive rates across a wide range of personal and secured loans.
* Solutions for customers with both good and less-than-perfect credit histories.
* Clear, honest advice with no unnecessary jargon.
* Excellent customer service backed by our 4.9 Star Trustpilot rating.
* Fast, simple online application process with expert support every step of the way.
Believe Loans – Helping You Find the Right Loan with Confidence.
Believe in Better
Written by the company
- We'll find the right loan for you!
- Our advisers will work hard to find the very best loan for you and your circumstances which is why we Believe that we are the number one UK broker who puts the customers interests at the heart of everything we do.
Contact info
Heavens Walk, DN4 5HZ, Doncaster, United Kingdom
- 01302 590 853
- info@believeloans.com
- believeloans.com
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing service from start to finish
Amazing service from start to finish. I would certainly reccomend to all.
August 10, 2026
Unprompted review
Reply from Believe Loans
Thank you for the recommendation Earl and for taking the time to leave this 5 Star review of Believe Loans.
Great communication
Great communication, always on hand to answer questions and very clear process. Jimmy and Rachael were so supportive and helpful from start to finish
August 17, 2026
Unprompted review
Reply from Believe Loans
Thank you Toni for the compliments to both Jimmy and Rachel for their excellent service and for taking the time to leave this 5 Star review of Believe Loans.
Laura and Stefan were amazing
Laura and Stefan were amazing! Very informative and kept me updated every step of the way. Would definitely recommend!
August 1, 2026
Unprompted review
Reply from Believe Loans
Thank you Kirby for your lovely compliments about Laura & Stefan and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Mia was great from start to finish
Mia was great from start to finish. She had great communication with myself and my husband. Checking in with us at every step. She ensured that we were happy with everything and great at explaining everything. First class service all staff were brilliant. Very happy with my experience using believe loans.
September 11, 2026
Unprompted review
Reply from Believe Loans
Thank you Charlene for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with Mia.
I had a really poor experience when…
I had a really poor experience when trying to engage Believe Loans for debt consolidation. The communication was poor to the point of ignoring me. Surprising given their largely positive reviews. Perhaps they just didn’t like me.
UPDATE 19 SEPT 2026
Just to confirm no one contacted me following their replies to this review. Avoid at all costs!!!!
August 28, 2026
Unprompted review
Reply from Believe Loans
Hi Lewis,
We’re really sorry to hear about your experience. The level of communication you’ve described is certainly not the standard of service we aim to provide, and it’s unusual for us to receive feedback like this.
Thank you for supplying your details. We have now been able to trace your enquiry and will be looking into what happened so we can fully understand where things went wrong.
A member of our team will contact you on Monday to discuss this further and help resolve the matter.
I’d like to thank Sarah Foster and…
I’d like to thank Sarah Foster and Courtney Richardson for their help my brokers, they have been truly amazing and kept me up to date in what has been a very stressful time over the past few years I’ve had a lot of personal loss and grief from 4 family members passing away my mum dad and brother and sister in law , with their help I’ve been able to secure an amazing loan with their help and everything came through a day before my birthday 😌😌😌 which has made me so happy I’ve cleared debts built up through stress and was really struggling now I don’t have to😌 and I’m so so happy thank you Sarah and Courtney for everything my Believe are amazing and now I can get my life back on track. Thank you again my believe and the amazing Sarah and Courtney ❤️
September 11, 2026
Reply from Believe Loans
Thank you Ian for the lovely feedback about Sarah and Courtney. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
My experience was great
My experience was great. Kate went above and beyond and helped me throughout the process. Communication was great. Would definitely recommend
August 19, 2026
Unprompted review
Reply from Believe Loans
Thank you Mrs Taft for your lovely compliments about Kate and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Josh and the team at believe have done…
Josh and the team at believe have done a fantastic job in helping us get the funds to finish our home. So thanks again josh and the team at believe
September 11, 2026
Unprompted review
Reply from Believe Loans
Thank you Darren for the lovely feedback about Josh and the team. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Reply from Believe Loans
Thank you Babs for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.
Quick and easy loan process
The process for getting a loan was made really easy by Connor who was very knowledgeable about the best lender to go with and then case manager Mia who pushed it all through very efficiently. It was much quicker than I expected and Mia was on top of everything throughout. Great service, thank you.
September 4, 2026
Unprompted review
Reply from Believe Loans
Thank you Amanda for the lovely feedback about Connor and Mia. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Great experience working with Leanne…
Great experience working with Leanne who was professional and delivered help and support at all stages of the process.
September 11, 2026
Unprompted review
Reply from Believe Loans
Thank you Jonathan for the special mention to Leanne and for taking the time to leave this 5 Star review of Believe Loans.
It was handled professionally and got a…
It was handled professionally and got a response on my queries on a timely manner. Though the process is of too lengthy, the outcome delivered with heightened professionalism
September 11, 2026
Reply from Believe Loans
Thank you Jahangeer for the 5 Star review of Believe Loans.
Great experience with Believe from…
Great experience with Believe from start to finish. They have supported throughout the process and gave timely updates. Thanks for a personable service as was always able to speak to someone. Special thanks to Amy, Laura F and David.
September 10, 2026
Reply from Believe Loans
Thank you Abdullah for the lovely feedback about Amy, Laura and David! We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
The serves is second to none plight and…
The serves is second to none plight and professional
September 10, 2026
Unprompted review
Reply from Believe Loans
Thank you Craig for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.
Excellent communication and service
Excellent communication and service. I highly recommend
September 10, 2026
Reply from Believe Loans
Thank you for the recommendation and for taking the time to leave this 5 Star review of Believe Loans.
Slow to set up and after completing…
Slow to set up and after completing they are not interested in offering and advise or help
August 1, 2026
Unprompted review
Reply from Believe Loans
We pride ourselves on our excellent customer service and are very disappointed to learn that your experience with us was not a positive one. Please be assured that we take all complaints seriously and we value any feedback we receive in relation to your experience with us and endeavour to use this information to improve on our services and our customer’s journey. We have referred your comments to our Compliance team who will contact you directly.
Believe Loans
The whole experience started on 15th July 2026 with Matthew initially. After some consultation we decided to proceed and were passed to Lucia who took care of us from then until loan completion. Once approved we had the loan within 24 hours which was amazing. The whole experience was very well supported and the organisation is very transparent about fees etc. If this type of product suits your needs I would highly recommend this company.
July 29, 2026
Unprompted review
Reply from Believe Loans
Thank you William for your lovely compliments about Matthew & Lucia and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Quick and efficient service from Leahna…
Quick and efficient service from Leahna was always happy to help
August 24, 2026
Unprompted review
Reply from Believe Loans
Thank you Lynn for the special mention to Leahna and for taking the time to leave this 5 Star review of Believe Loans.
Seamless and pain free experience
My primary advisor was Rachael with welcomed support from Leanne. The experience was seamless and pain free. Great communication throughout the process and money deposited in a timely manner.
August 21, 2026
Unprompted review
Reply from Believe Loans
Thank you Matt for the compliments to both Rachel & Leanne for their excellent service and for taking the time to leave this 5 Star review of Believe Loans.
Exemplary service and support!
Leanne and the team at Believe completely took away the stress from what can be a really stressful process. Service from the team was fantastic and no question was too small. Really appreciate the support and guidance provided!
August 17, 2026
Unprompted review
Reply from Believe Loans
Thank you Charlotte for the lovely feedback about Leanne and the team. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
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