Overall a great experience with Believe Loans! I was a little skeptical to start but my first conversation with Connor Parrish was really helpful and put my mind at ease straight away. He explained ev... See more
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My experience with Believe began with discussing my needs with Andrew Stather. He went through my income/expenditure. He was understanding and didn't seem at all judgemental. I was then passed to... See more
Company replied
The whole experience started on 15th July 2026 with Matthew initially. After some consultation we decided to proceed and were passed to Lucia who took care of us from then until loan completion. Once... See more
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We had a lady call Lucia she was amazing toke the time to explain anything I wasn't shure about and very helpful and very understanding i felt very safe and I could trust her, which was a big thing fo... See more
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Company details
About Believe Loans
Written by the company
Believe in a Better Loan!
At Believe Loans, part of the Believe Money Group, we're committed to helping people across the UK find the right loan for their individual circumstances. Whether you're looking for a personal loan, debt consolidation loan, secured loan, homeowner loan, or finance for a major purchase, our experienced team is here to provide expert advice and support from start to finish.
As an independent credit broker, we have access to a wide panel of the UK's leading banks, finance companies and specialist lenders. With hundreds of loan products available, we're able to compare a broad range of options to help find a solution that's tailored to your needs. By searching our extensive lender panel, we can often help customers access competitive rates and flexible repayment options, saving valuable time compared to approaching lenders individually.
We understand that everyone's financial situation is different. While some customers have an excellent credit history and are looking for the lowest available rates, others may have experienced missed payments, defaults, County Court Judgments (CCJs), or other credit challenges. Thanks to our relationships with specialist lenders, we can often help customers who may have been declined elsewhere, giving them access to lending options that suit their individual circumstances.
Our team of fully qualified advisers are passionate about delivering honest, professional and personalised advice. Rather than offering a one-size-fits-all approach, we take the time to understand your financial goals before recommending the most suitable loan products available. We believe that making an informed decision starts with clear communication, which is why we'll explain your options in straightforward language without unnecessary jargon.
From your initial enquiry through to completion, you'll have the support of your own dedicated case manager. They'll keep you updated throughout the application process, liaise with lenders on your behalf, answer any questions you have and work hard to ensure everything progresses as quickly and smoothly as possible. Our aim is to make arranging finance simple, stress-free and efficient, while providing the reassurance of expert support whenever you need it.
Whether you're looking to consolidate existing debts, fund home improvements, purchase a new vehicle, cover unexpected expenses or simply secure a more affordable borrowing solution, Believe Loans is here to help. We understand that obtaining finance can sometimes feel daunting, particularly if you've previously struggled with credit, which is why we focus on finding practical solutions rather than obstacles.
Customer satisfaction is at the heart of everything we do. We pride ourselves on delivering exceptional customer service, treating every customer with honesty, respect and professionalism. Our commitment to putting customers first is reflected in our Excellent Trustpilot rating, with many clients praising our knowledgeable advisers, responsive communication and smooth application process.
At Believe Loans, we believe that everyone deserves access to straightforward, transparent financial advice and the opportunity to find the right borrowing solution. By combining access to hundreds of loan products, strong relationships with trusted UK lenders and a dedicated team focused on achieving the best possible outcome, we're proud to help thousands of customers secure finance with confidence.
Why choose Believe Loans?
* Access to hundreds of loan products from leading UK and specialist lenders.
* Competitive rates across a wide range of personal and secured loans.
* Solutions for customers with both good and less-than-perfect credit histories.
* Clear, honest advice with no unnecessary jargon.
* Excellent customer service backed by our 4.9 Star Trustpilot rating.
* Fast, simple online application process with expert support every step of the way.
Believe Loans – Helping You Find the Right Loan with Confidence.
Believe in Better
Written by the company
- We'll find the right loan for you!
- Our advisers will work hard to find the very best loan for you and your circumstances which is why we Believe that we are the number one UK broker who puts the customers interests at the heart of everything we do.
Contact info
Heavens Walk, DN4 5HZ, Doncaster, United Kingdom
- 01302 590 853
- info@believeloans.com
- believeloans.com
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Helpful and kind
Kat and Oliver helped me so much, felt at ease and explained everything very well.
August 21, 2026
Reply from Believe Loans
Thank you Taylor for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with Kat &Oliver!
Excellent service
I had a very positive experience with the team at Believe. All the staff are friendly and professional.
I dealt with Stefan initially who was very pleasant and informative. He helped me find the right product and made the application process really straight forward.
My case handler Kirsty was efficient and very easy to deal with. She was patient, answered all questions and acted upon my requests promptly.
Im very happy with the service i received and would be happy to return again in the future if i require anything further.
July 24, 2026
Unprompted review
Reply from Believe Loans
Thank you Samantha for the compliments to both Stefan and Kirsty for their excellent service and for taking the time to leave this 5 Star review of Believe Loans.
I found Believe Loans to be efficient…
I found Believe Loans to be efficient in their role. Initially I dealt with Nick Morris who was knowledgeable in the product and lender range. Once the application was submitted I mainly dealt with Sophie Grainger who I found to be efficient and always polite in her communications. I also liked the way the company it self operates. Phones switched off at 5.30pm and no communication outside of normal office hours which these days is refreshing and probably goes partly towards why the staff are so good. I would not hesitate in recommending Believe Loans
July 29, 2026
Reply from Believe Loans
Thank you Julie for your lovely compliments about Nick & Sophie, and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Reply from Believe Loans
Thank you James for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.
Superb company
Superb company! Shannon Lakin is an absolute star who is very professional, swift with responses and explained everything clearly. Shannon is a real credit to the organisation. Highly recommended!
August 28, 2026
Unprompted review
Reply from Believe Loans
Thank you Tom for your lovely compliments about Shannon and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Excellent service
Excellent service, the staff walked me through my application and made the process straightforward. Would recommend.
August 26, 2026
Reply from Believe Loans
Thank you for the recommendation Modupe and for taking the time to leave this 5 Star review of Believe Loans.
Great service
Ben was really helpful and walked us through all the required steps with ease. Kept in touch regularly to make sure we were on track and was always happy to answer any question we had.
August 28, 2026
Reply from Believe Loans
Thank you James for the lovely feedback about Ben. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Reply from Believe Loans
Thank you Lee for the review of Believe Loans, we always aim for 5 stars from our customers and measure our case managers and advisors on the rating provided, so would be good to know what we could have done differently to receive a higher rating.
A very professional company
The agent assigned to the case, Amy ensured that the process was smooth from start to finish. She kept us informed and updated at every stage, making sure all the required documentation was available.
This is a very professional company that looks after their clients and offers all the support needed for a hassle free application.
I would definitely recommend them to everyone for their financial needs.
August 24, 2026
Unprompted review
Reply from Believe Loans
Thank you Mohammed for your lovely compliments about Amy and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Our case manager Laura was great
Our case manager Laura was great, we had a few issues but she kept us updated along the way and done her best to help straight away. She was always happy to help with any questions too, great service
August 28, 2026
Unprompted review
Reply from Believe Loans
Thank you EC for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with Laura.
I would highly recommend Believe Loans
I would highly recommend Believe Loans. I wanted to consolidate multiple payments to make it easier whilst also freeing up extra finance to complete some home renovations. The team were very thorough and worked with me to ensure we had the best affordable options for our situation. Laura was very responsive provided timely updates and always easy to get a hold of.
July 27, 2026
Unprompted review
Reply from Believe Loans
Thank you Daniel for your lovely compliments about Laura and for the recommendation. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Very helpful and informative case worker!
Our case manager, Kevin, was excellent, kept us informed at every step, and was quick to respond to our concerns and queries. I loved the option to text him our questions which meant no constant waiting on calls, and he was just a really nice, friendly person. Emily was very helpful when we first applied, she explained everything and helped us arrange the loan initially, putting our minds at ease. There were a few problems with mixed up information on emails from the lender, which took a few days to put right, and caused unfortunate stress, but once Kevin returned to work this was solved. We were very impressed by the service and would definitely use Believe products again, thank you Kevin and Emily x
August 25, 2026
Reply from Believe Loans
Thank you for your review of Believe Loans. We’re glad to hear about your experience and appreciate your feedback on the 4-star rating. We’ll use this to improve and aim for 5 stars next time.
Very good and helpful...staff very kind…
Very good and helpful...staff very kind thank you
August 27, 2026
Unprompted review
Reply from Believe Loans
Thank you Joel for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us!
Great service.
Great service.. Amy was very helpful
and professional, explaining the process throughout the loan application.. I can only speak highly of Amy and the team..
August 27, 2026
Reply from Believe Loans
Thank you John for the lovely feedback about Amy and the team. We really do appreciate the time you have taken to leave this 5 Star review of Believe Loans.
Great service
Great service. Communication was great and the speed in which it was completed was second to none
August 27, 2026
Unprompted review
Reply from Believe Loans
Thank you JT for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us!
Yasmeen has been brilliant throughout…
Yasmeen has been brilliant throughout our experience and chased our case as much as possible to get everything sorted for us. Thank you :)
August 25, 2026
Unprompted review
Reply from Believe Loans
Thank you Gee for the compliments to Yasmeen for their excellent service and for taking the time to leave this 5 Star review of Believe Loans.
There was consistent communication from…
There was consistent communication from the moment we submitted our application, this was a big decision for us as a couple to make but felt supported throughout, we were provided regular updates and help was at hand when needed - cannot fault the service we received from both Sam and Grace
August 26, 2026
Reply from Believe Loans
Thank you Laura for the special mention to both Sam & Grace and for taking the time to leave this 5 Star review of Believe Loans.
Sarah was fantastic from start to finish
August 24, 2026
Reply from Believe Loans
Thank you for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with Sarah!
Nick and Grace are an Asset!
Nick and Grace are an asset to the Believe Team! From start to finish their expertise, advice and updates were very much appreciated. The process with believe was smoother than I ever thought it would be and the outcome was better than we expected. Thanks Again Nick and Grace!
August 25, 2026
Unprompted review
Reply from Believe Loans
Thank you Claire for the compliments to both Nick & Grace for their excellent service and for taking the time to leave this 5 Star review of Believe Loans.
Simple, Quick Process
Simple application process with funds released quickly
Grace and Connor were helpful throughout
August 24, 2026
Reply from Believe Loans
Thank you J for your lovely compliments about Grace and Connor. We really appreciate the time you have taken to leave this 5 Star review of Believe Loans.
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