Overall a great experience with Believe Loans! I was a little skeptical to start but my first conversation with Connor Parrish was really helpful and put my mind at ease straight away. He explained ev... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Believe in a Better Loan!
At Believe Loans, part of the Believe Money Group, we're committed to helping people across the UK find the right loan for their individual circumstances. Whether you're looking for a personal loan, debt consolidation loan, secured loan, homeowner loan, or finance for a major purchase, our experienced team is here to provide expert advice and support from start to finish.
As an independent credit broker, we have access to a wide panel of the UK's leading banks, finance companies and specialist lenders. With hundreds of loan products available, we're able to compare a broad range of options to help find a solution that's tailored to your needs. By searching our extensive lender panel, we can often help customers access competitive rates and flexible repayment options, saving valuable time compared to approaching lenders individually.
We understand that everyone's financial situation is different. While some customers have an excellent credit history and are looking for the lowest available rates, others may have experienced missed payments, defaults, County Court Judgments (CCJs), or other credit challenges. Thanks to our relationships with specialist lenders, we can often help customers who may have been declined elsewhere, giving them access to lending options that suit their individual circumstances.
Our team of fully qualified advisers are passionate about delivering honest, professional and personalised advice. Rather than offering a one-size-fits-all approach, we take the time to understand your financial goals before recommending the most suitable loan products available. We believe that making an informed decision starts with clear communication, which is why we'll explain your options in straightforward language without unnecessary jargon.
From your initial enquiry through to completion, you'll have the support of your own dedicated case manager. They'll keep you updated throughout the application process, liaise with lenders on your behalf, answer any questions you have and work hard to ensure everything progresses as quickly and smoothly as possible. Our aim is to make arranging finance simple, stress-free and efficient, while providing the reassurance of expert support whenever you need it.
Whether you're looking to consolidate existing debts, fund home improvements, purchase a new vehicle, cover unexpected expenses or simply secure a more affordable borrowing solution, Believe Loans is here to help. We understand that obtaining finance can sometimes feel daunting, particularly if you've previously struggled with credit, which is why we focus on finding practical solutions rather than obstacles.
Customer satisfaction is at the heart of everything we do. We pride ourselves on delivering exceptional customer service, treating every customer with honesty, respect and professionalism. Our commitment to putting customers first is reflected in our Excellent Trustpilot rating, with many clients praising our knowledgeable advisers, responsive communication and smooth application process.
At Believe Loans, we believe that everyone deserves access to straightforward, transparent financial advice and the opportunity to find the right borrowing solution. By combining access to hundreds of loan products, strong relationships with trusted UK lenders and a dedicated team focused on achieving the best possible outcome, we're proud to help thousands of customers secure finance with confidence.
Why choose Believe Loans?
* Access to hundreds of loan products from leading UK and specialist lenders.
* Competitive rates across a wide range of personal and secured loans.
* Solutions for customers with both good and less-than-perfect credit histories.
* Clear, honest advice with no unnecessary jargon.
* Excellent customer service backed by our 4.9 Star Trustpilot rating.
* Fast, simple online application process with expert support every step of the way.
Believe Loans – Helping You Find the Right Loan with Confidence.
Written by the company
Heavens Walk, DN4 5HZ, Doncaster, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple application process with funds released quickly
Grace and Connor were helpful throughout

Reply from Believe Loans
The whole process was seamless, walked me through everything and made sure that i read all the paperwork including the small print and ensuring that i was comfortable with what i was doing Leanne is so helpful and professional, keeps you updated throughout the whole process. Excellent communication.

Reply from Believe Loans
Brilliant service, Laura was always quick to answer any questions we had, will definitely use again.

Reply from Believe Loans
Yasmeen was such a great help kept in touch and updated us with all updates promptly.

Reply from Believe Loans
I took out a line with believe a few weeks ago I had Mia as my case manager very helpful . Thanks for all your help ..

Reply from Believe Loans
Fantastic service from Grace. Would use again and recommend. Personally though i would prefer less direct calls due to my own appointments but some would prefer that. Many thanks for all your help.

Reply from Believe Loans
Great service from start to finish excellent customer service from start to finish ….. Emily Harrison and Leahna a big thank you !!

Reply from Believe Loans
⭐⭐⭐⭐⭐ Amazing service from Grace and Kris
I had such a positive experience with Believe Loans, particularly thanks to Grace and Kris. They were both absolutely brilliant from start to finish — professional, friendly, patient and incredibly helpful.
They kept me updated throughout the whole process, explained everything clearly and were always happy to answer any questions I had. Nothing ever felt like too much trouble, and they made the whole experience feel straightforward and stress-free.
It's refreshing to deal with people who genuinely seem to care about their customers. Grace and Kris are a real credit to the company and I couldn't recommend them highly enough. Thank you both!

Reply from Believe Loans
Very efficient and help me in all what was needed to be done

Reply from Believe Loans
I had a really positive experience with Believe Loans from the very first contact. Amy was professional and incredibly helpful, taking the time to understand what I needed and guiding me through the initial process.
I was then supported by Laura, my advisor, who was equally professional, approachable and reassuring. At no point did I feel judged or pressured, and both Amy and Laura made the whole experience feel comfortable and straightforward.
Communication was excellent throughout. I was kept informed and regularly updated, which gave me confidence in the process and meant I always knew what was happening.
Thank you to Amy and Laura for making what could have been a stressful process feel so much easier. I would happily recommend Believe Loans based on the service I received.

Reply from Believe Loans

Reply from Believe Loans
Always being kept abreast of the progress of my application. Really professional and friendly.

Reply from Believe Loans
Yasmin was unbelievable !! Her knowledge & experience in her job is great
She made the whole process easy from start to finish.
Yasmin thank you.

Reply from Believe Loans
Excellent service , Yasmeen was so helpful and really supported us through the process

Reply from Believe Loans
My husband’s dealt with a lot of it but the messages I did get from yasmeen were very professional and friendly. Yasmeen would always help me when I was stuck and was always on the other end of the phone. Thanks again yasmeen!

Reply from Believe Loans
I cannot thank yasmeen enough for all the help she gave us while getting our loan. If yas was busy she would always call back on the same day. A text from her virtually everyday stating if there was an update or not. Can’t fault the company and can’t give yasmeen and the company enough credit. Thanks again

Reply from Believe Loans
Would thoroughly recommend Believe Loans they were fab from start to finish and got my deal done in 10 days thanks again would use you again if needed.

Reply from Believe Loans
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.