I rang and spoke with Marco after viewing a review he had done on a machine which I had not seen before. He explained the pros and cons of the machines that I had already considered and gave me a few... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Long time customer. Bought a lever machine and grinder ten years ago (still going strong), and have been subscribing for coffee for the last few years. Recently ordered new burrs for my grinder - in s... See more
I have my coffee on subscription, which means I can order it as and when I want to suit my usage. I buy a kilo of beans as it is the most economical way of purchasing, keep in an air tight container... See more
OK I'll be honest and frank.. when dealing with an online company I expect them to be efficient, prompt, courteous and good for their word. Given that, it all to often transpires that their measur... See more
Company details
About Bella Barista - For Coffee Lovers
Written by the company
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Written by the company
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Contact info
Nene Court, NN8 1LD, Wellingborough, United Kingdom
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SPECIALITA COFFEE GRINDER
Very good service well pleased with the coffee grinder and and the coffee grinder is great paying by bank transfer with 2 % off is great would use again just waiting for coffee machine to come in now.
June 22, 2026
I had a prompt response when my machine…
I had a prompt response when my machine needed repairs and it was collected quickly. Communication was friendly and efficient.
June 22, 2026
5/5 Stars
5/5 Stars
Faultless experience from start to finish!
I recently purchased the Profitec Go along with some of their coffee, and the entire buying experience was brilliant. Delivery was incredibly quick, everything arrived packaged perfectly, and the coffee itself is excellent.
Really impressed, would love to visit their shop in person too
June 22, 2026
Excellent service and support!
Everything about my experience was excellent. The service was top-notch, and I have to give a special shout-out to Marko, who was super nice and incredibly helpful. I am very happy with my purchase and will definitely be returning. Highly recommended!
June 21, 2026
Bella barista is the best coffee I’ve…
Bella barista is the best coffee I’ve ever tasted. It’s certified organic so there’s no harmful pesticides. The team are so friendly and they grind the coffee for my machine every month. I would never use another coffee and I’ve tried so many including coffee beans from other countries. Now I can make cappuccinos at home that tastes better than at a coffee shop. I’ve also had a cappuccino many times inside the shop and it’s delicious.
June 19, 2026
Coffee from the heart
Just wanted a cup of coffee one day so we walked in and got chatting. Now we keep returning. Everyone is so knowledgeable about the coffees and how they get from grower to customer.
..... And the coffee is delicious!
June 18, 2026
Perfect experience as always with BB
June 19, 2026
Always excellent service and a great…
Always excellent service and a great selection of freshly roasted coffees to choose from.
June 19, 2026
Great interaction & service
Great interaction and demonstration by Marco. Excellent customer service, definitely recommend to pop down to their store.
June 19, 2026
Really knowledgeable and helpful staff
Really knowledgeable and helpful staff.
I enjoyed the complementary coffee
May 22, 2026
OK I'll be honest and frank.
OK I'll be honest and frank..
when dealing with an online company I expect them to be efficient, prompt, courteous and good for their word. Given that, it all to often transpires that their measure is more to be gauged by how they deal with obstacles.
I can say without reservation that Bella Barista delivers not only on the former but excells on the later with an after sales second to none.
Recommend them, hell yes. Use them again without hesitation, indubitably.
June 16, 2026
Excellent service fantastic coffee there EMBANKMENT COFFEE
Excellent service fantastic coffee
June 15, 2026
Exactly the right part quickly…
Exactly the right part quickly delivered. Fixed the problem.
June 14, 2026
Long time customer
Long time customer. Bought a lever machine and grinder ten years ago (still going strong), and have been subscribing for coffee for the last few years. Recently ordered new burrs for my grinder - in stock, delivered next day with some reject bean to season the burrs once fitted. Perfect. Always helpful advice too. Would 100% recommend.
May 1, 2026
Very good experience with a warranty repair
I had a very good experience with a warranty repair. I was kept updated throughout including confirmation of the delivery to Bella Barista, and also the progress of the repair. Questions were answered promptly and goodwill was offered preemptively due to a minor delay. I'm happy with this service.
June 12, 2026
Really good coffee and great customer…
Really good coffee and great customer service. Communication all the way from receipt of order to delivery. Highly recommended.
June 12, 2026
Communication was great
Communication was great. Staff kept their word and informed me immediate once the item was back in stock. Answered all my questions expediently. Sterling service so far. The item hasn’t shipped yet as I asked for it to be delivered on the 24th of June only
June 11, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.