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Review summary
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Long time customer. Bought a lever machine and grinder ten years ago (still going strong), and have been subscribing for coffee for the last few years. Recently ordered new burrs for my grinder - in s... See more
I have my coffee on subscription, which means I can order it as and when I want to suit my usage. I buy a kilo of beans as it is the most economical way of purchasing, keep in an air tight container... See more
OK I'll be honest and frank.. when dealing with an online company I expect them to be efficient, prompt, courteous and good for their word. Given that, it all to often transpires that their measur... See more
Company details
About Bella Barista - For Coffee Lovers
Written by the company
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Written by the company
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Contact info
Nene Court, NN8 1LD, Wellingborough, United Kingdom
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 24 hours
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Recommend for all things coffee
Amazing service and outstanding organic coffee. Their knowledge on machines is brilliant too. Can recommend for all things coffee!
June 5, 2026
Great service
Very pleased with my new coffee grinder. It was packaged well and I was pleasantly surprised to find Bella Barista had included a pack of 'QA fail' coffee beans for free to use to season the burrs.
June 6, 2026
bought Profitec GO machine
bought Profitec GO machine, arrived with a missing part but they have shipped it immediately to me after contacting support. thanks.
June 12, 2026
Unprompted review
Very easy and quick service from Bella…
Very easy and quick service from Bella Barista. I ordered my grinder and in 2 days time, it was delivered to me in person by DHL. The grinder is very good, produces very fluffy consistent ground coffee. The software part needs a lot of improvement, which I have heard from Mahlkonig will happen soon.
June 5, 2026
A great experience all round
A great experience all round - expert advice on the best espresso machine to get, quick communication & super-fast delivery. Highly recommend.
June 3, 2026
All good.
Call answered promptly.
Advice offered, when asked for, with clear and concise information.
Competitive pricing and very fair post and packaging costs.
Parcel arrived quickly and contents well packed.
A very positive experience.
June 4, 2026
So happy with my Profitec Go
So happy with my Profitec Go. Super rapid delivery and well packaged. I’d ordered with another supplier initially, but cancelled with order with Bella Barista as they are the main supplier in the UK. Very happy with that decision.
June 2, 2026
Great service as always from Bella…
Great service as always from Bella Barista. Thanks for your ongoing help and support.
May 30, 2026
Secure and fast shipping!
May 29, 2026
Great service at local store
Great service when I bought my new Grinder. Made me a coffee in store and some beans to help break the grinder in which I really appreciated. Friendly and upbeat staff. Local to me so was very happy to be able to support local business
May 29, 2026
Order dispatched 26th but no tracking…
Order dispatched 26th but no tracking info and hasn’t arrived 10 days later. Numerous emails to accounts and contact email with no response.
May 26, 2026
A super company with knowledgeable and…
A super company with knowledgeable and enthusiastic employees who want to help. Great range of products and a good showroom.
May 29, 2026
Love Bella Barista
Love Bella Barista, bought various coffee machines from them over the years, now subscribe to their coffee. They are friendly, hugely knowledgable and with a great range. Repair service is good too, although, ahem, it did take a little longer than expected.
May 1, 2026
Unprompted review
Friendly and helpful customer service…
Friendly and helpful customer service but it was disappointing that we needed them. Our machine took 6 weeks, not the estimated 3, and when it was returned it was missing the drip tray. The group head also came back dirty but so far the machine is working well.
May 27, 2026
Superb customer service and support
May 26, 2026
Be warned - they have a no return policy.
Take care with the terms and conditions.
We spent £1700 on a coffee machine which is quite frankly garbage. I accept it was our choice, but there is a firm no returns policy. I’d suggest buying from a retailer that accepts consumers can sometimes make mistakes.
May 25, 2026
Unprompted review
They are a great company to deal with…
They are a great company to deal with and genuinely try and meet your needs as a customer. The showroom is a great place to see the products and get advice. Very pleased with my ECM Estetika and would not think of buying from anywhere else.
May 22, 2026
Great outfit
Knowledgeable, friendly, unbelievably good aftersale service, next day delivery. I wouldn't go anywhere else
May 21, 2026
Great product, great service
Great customer service with friendly staff, and most importantly a great product! Highly recommend
May 21, 2026
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