Bellalashbrow Reviews 10

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

10 reviews

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Rated 5 out of 5 stars

Amazing lashes

Came to this brow bar after a nightmare lash installation. Had them remove the lashes for me and Debbie gave me a express volume set of lashes and lamination on my brows. Was the best experience I have ever had. So friendly and welcoming and gave explanations on every step of the appointment. Would definitely recommend to anyone who is a little wary or worried. Left with the most natural set of lashes and lovely eye brows.. Will be back soon thanks Debbie

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

My Go-To Beauty Place

Two years of high-quality, long-lasting beauty magic! Debbie isn't just an expert – she's like a beauty bestie. From day one to now, I leave her place feeling on top of the world.

I love the lash extensions I get from both Amber and Debbie! They always look so stunning and durable. Whether I'm going chill or all-out glam, they nail it every single time. I recently tried out microblading which was done by Sarah and I've never looked this gorgeous. Also saves me so much time on my make-up routine.

Let's not forget about the ambience– the music and how at ease I feel while talking to the girls - it's like my little oasis.

Thank you to Debbie and the team for making me feel so beautiful and gifted me endless compliments! 😍

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

My regular place

I've been coming here for years and have always had a great experience. I love the lash lifts from Sarah and Amber! Debbie the owner always remembers me which is awesome! She also convinced me to get microblading and after thinking about it forever, I'm glad I finally did! I got the strokes and they are so natural ❤️

August 6, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful lash extensions

I’ve been going to Bella Lash Brow for over a year now for eyelash extensions. I’ve found that other lash technicians use really thick lashes that often feel heavy and look like strip lashes. The lash techs at Bella Lash Brow always use high quality natural looking lashes and I always get compliments for my eyelash extensions. Great service and and professional lovely ladies

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Lash & Brow Experience

⭐⭐⭐⭐⭐

I recently visited Bella Lash Brow for a lash extension service, and I am beyond thrilled with the results! From the moment I walked in, the staff made me feel welcomed and comfortable. The service was top-notch, and I couldn't be happier with my lashes.

It has been four weeks since I got my lashes done, and they still look as fresh and stunning as they did on day one. The longevity of the lashes is truly impressive, and it's a testament to the skill and expertise of the technicians at Bella Lash Brow.

Not only are my lashes still intact, but their quality is exceptional. They feel natural, lightweight, and have a beautiful, seamless blend with my own lashes. I have received countless compliments on how gorgeous my eyes look, and I owe it all to Bella Lash Brow.

I highly recommend this beauty services shop to anyone looking for a fantastic lash and brow experience. The care and attention to detail they provide are unmatched, and I will definitely be a returning customer. Thank you, Bella Lash Brow, for enhancing my natural beauty and giving me the confidence to bat those lashes with pride! ⚜️

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Regular customer and love this place

Regular customer and love this place. Debbie and the team are great and it has always been a very personable experience.
I normally go for eyebrow lamination and individual lashes and would recommend 👌

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I always choose Bella Lash Brow for my lash extensions. Have recently tried a brow lamination and lash lift. Every time I have been very happy with the results and always got compliments from my friends about my lashes.

July 26, 2023
Unprompted review
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Reply from Bellalashbrow

Thank you Adele! Always a pleasure 🥰

Rated 1 out of 5 stars

Worst service ever

Worst service ever. I went in for eyebrow threading. It was my first experience with the shop. Debbie, the owner, didn’t ask me how I wanted my brows to begin with. She thinned the first brow out. When I complained, she was dismissive, she claimed that some parts of my brow were not filled in, and said she felt she knew what she was doing. She was not concerned that the service was for the client (me ) and was supposed to be to my liking. She subsequently suggested that she thread the second brow in the manner I would have wanted in the first place. She was unapologetic and defensive. I pushed back and held my stand about the service.
She then refused to thread the second brow and said it would teach me a lesson.
I left the salon eventually and I put up a review on Treatwell. But Bella Lash Brow proceeded to tell Treatwell that my appointment was cancelled. As a result, Treatwell took down my review. Bella Lash Brow was not honest about the appointment in order to avoid getting a negative review.
They were highly unprofessional and had the worst customer service.

I have received my refund and will not be going back there.

July 14, 2023
Unprompted review
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Reply from Bellalashbrow

Once again thanks for your review Uche. Your review is very much still on Treatwell dated 16 July 2023 and genuinely appreciated as it allows prospective clients to see and adhere to my honest reply. Again- we do not and will not tolerate any rudeness or shouting of any kind and will ALWAYS exercise our right to refuse treatment if this occurs. With over 3,000 5* reviews and having a 90% client retention, what would really be the point of deleting any negative feedback? It actually provides a balanced view of my brand :) Thank you for trusting us enough to book in initially and sorry you did not get to experience our usual 5* service.

Rated 1 out of 5 stars

Worst and most expensive lash lift ever

This was the worst and most expensive lash lift I have ever gotten! My lashes were lifted only very lightly, less than a week later it was essentially undetectable which is a shame as I gotten it to go on holiday and not have to wear makeup. I wrote a review on treatwell and was asked by the business to reach out to them so we can look for a solution together, however when I wrote them an email with pictures, I was met with complete silence. The impression is that they couldn't care less which makes my original experience worse. Would avoid unfortunately.

February 8, 2023
Unprompted review

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