Belle Lily logo
Visit website

Belle Lily Reviews 1,408

•
TrustScore 4 out of 5

3.9

Women's Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!

Rated 5 out of 5 stars

easy to order online. Chat online easy to use. I placed an order for two items about an hour ago and need to replace one item for another item in another size. Chat online responded immediately let... See more

Rated 5 out of 5 stars

I recently purchased a knitted cardigan in Khaki colour in a S/M It exceeded what I thought it was going to be, quality is great, colour and size were true to description and size. I’m a 10 and I w... See more

Rated 4 out of 5 stars

It is a bit confusing with all of the coupons to use- easier with a straight 15% off everything Also reviewed order in Canadian dollars which makes a huge difference unfortunately😞 I love the it... See more

Company details

  1. Women's Clothing Store

Written by the company

Bellelily is a one-stop online shop featuring the latest in women's fashion, accessories, home decor and more. Our affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of our customers. Our professional customer service team is always available to help you. If you have any questions, please feel free to contact us.

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I need to an item on an order I just…

I need to an item on an order I just placed. Very difficult to cancel the item. My order number is BBB050261903693234. I don’t want the sandals. Can someone assist please???

November 5, 2023
Unprompted review
Rated 4 out of 5 stars

Fairly easy to navigate but very…

Fairly easy to navigate but very disappointing that it wouldn’t allow me to utilize my PayPal account. Also, I would have paid for faster delivery as really need order before Thanksgiving but gave me no other options.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

I love this store

I love this store. The clothes are great quality and comfortable and super cute 💕💕💕 it’s affordable and cute what’s not to love

November 1, 2023
Unprompted review
Rated 3 out of 5 stars

THE PICS ARE VERY MISLEADING..

THE PICS ARE VERY MISLEADING... WHAT LOOKS GLITTERY ISN'T ..... AND MATERIAL IS ALSO MISLEADING.. WISH I COULD GET THINGS FASTER THOUGH.

November 1, 2023
Unprompted review
Belle Lily logo

Reply from Belle Lily

Hi, JUDY FLOWERS,
We apologize for the inconvenience.

We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products.

We are sorry that our services did not satisfy you. We apologize for the inconvenience and we take your question very seriously and we're committed to making things right for you.

We can't locate your order and email under your name, could you contact us via our email account: service@bellelily.com?
We will try our best to help you solve your problem.
Yours sincerely!

Rated 4 out of 5 stars

First Purchase

The ease of buying was probably what made it great! I didn't realize my address was wrong, so I am hoping that can get changed quickly so that my order is not sent to the wrong address, but other than that, I have no issues!

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Knitted Sweater Cardigan - Khaki

I recently purchased a knitted cardigan in Khaki colour in a S/M
It exceeded what I thought it was going to be, quality is great, colour and size were true to description and size. I’m a 10 and I was concerned it may be too small but nope, perfect
Easy to order, customer service was great. Highly recommend and will definitely be ordering again

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Will be back

Easy to browse and select. Size guide is a valuable tool. Good unique options.

October 27, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look