I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
easy to order online. Chat online easy to use. I placed an order for two items about an hour ago and need to replace one item for another item in another size. Chat online responded immediately let... See more
I recently purchased a knitted cardigan in Khaki colour in a S/M It exceeded what I thought it was going to be, quality is great, colour and size were true to description and size. I’m a 10 and I w... See more
It is a bit confusing with all of the coupons to use- easier with a straight 15% off everything Also reviewed order in Canadian dollars which makes a huge difference unfortunately😞 I love the it... See more
Company details
Written by the company
Bellelily is a one-stop online shop featuring the latest in women's fashion, accessories, home decor and more. Our affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of our customers. Our professional customer service team is always available to help you. If you have any questions, please feel free to contact us.
Contact info
United States
- service@bellelily.com
- bellelily.com
Cool clothes
The website is very easy to use and I…
The website is very easy to use and I love that there is a style for everyone.
First timer!
First time shopping with you so it was easy to place the order just waiting on the product to see how it goes.
Great products!!!
THANKSGIVING DRESS
Easy to order...Dress came in a short time...it was what I was expecting....the quality and fit were as advertised
New site
I like the choices they have. Its different from others like them.
Amazing
Perfect sitting close perfect make a perfect stickers perfect everything I am so amazed. I’ve spent on with $1000 in one month and and I just love everything everything is just perfect. It is what it is it soft the materials you’re stretching your soft they fit you perfect of your size Happier.
Very easy to order
The experience was great because the…
The experience was great because the quality of the tops I ordered was great. I also had a question and the company got right back to me. The company is awesome
Easy to order.
The styles are so appealing
The styles are so appealing. They look like they compliment all body types. I can't wait to receive my order
Omg yall have the cutest stuff and I'm…
Omg yall have the cutest stuff and I'm so happy with what is coming to me thru this site I'm a transgender country girl from Tennessee and yall have just my style
Fantastic quality
I bought 2 tops and they arrived in around 3 weeks. The fabric is just beautiful and they look beautiful on. All my friends commented how gorgeous they were. I thought I was a size L but I’ve lost some weight and it still looked good. I love them so much that I’ve put in another order for them in a size M
Don't EVER ask for surveys
Nothing went wrong. Don't ask for surveys. They don't gauge your business. Just waste yours and everyone else's time. I will give the worst score to any business just because they ask. No matter how good the service or product is. Epic fail on your part.
You can do better.

Reply from Belle Lily
Purchasing was easy
Purchasing was easy. Love the selection. Ask me more after I receive
This is my first visit & first…
This is my first visit & first purchase. Nervous about sizing, but hopeful that I used the order guide properly. Excited for my new fall/winter items!! THANK YOU!
So far everything was great
I love the styles and prices
I love the styles and prices! The order process moved along smoothly as I "jumped around" before making my final decision.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







