I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!
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See what reviewers are saying
easy to order online. Chat online easy to use. I placed an order for two items about an hour ago and need to replace one item for another item in another size. Chat online responded immediately let... See more
I recently purchased a knitted cardigan in Khaki colour in a S/M It exceeded what I thought it was going to be, quality is great, colour and size were true to description and size. I’m a 10 and I w... See more
It is a bit confusing with all of the coupons to use- easier with a straight 15% off everything Also reviewed order in Canadian dollars which makes a huge difference unfortunately😞 I love the it... See more
Company details
Written by the company
Bellelily is a one-stop online shop featuring the latest in women's fashion, accessories, home decor and more. Our affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of our customers. Our professional customer service team is always available to help you. If you have any questions, please feel free to contact us.
Contact info
United States
- service@bellelily.com
- bellelily.com
The clothing you advertise always…
The clothing you advertise always attracts my eye. The ordering process was easy. However, when I tried to look at reviews on the product I ordered, it said it had 20 reviews. All the reviews were from the same users and very cheesy and generic. I want to able to read helpful information.
October 17, 2023
Unprompted review
chat online service
easy to order online.
Chat online easy to use.
I placed an order for two items about an hour ago and need to replace one item for another item in another size. Chat online responded immediately letting me know they received my message and will send their response. Waiting to hear from them soon.
October 16, 2023
Unprompted review
Beautiful clothes
Beautiful clothes easy to purchase prices are reasonable
October 16, 2023
Unprompted review
The ease of finding great clothing for…
The ease of finding great clothing for my wife
October 15, 2023
Unprompted review
More sizes
I love the colors, I love the designs. What I would like to see more of is plus sizes, 3x is good but the measurements are still too small. Otherwise, I love this site and hope it continues.
October 14, 2023
Unprompted review
Found site easy to maneuver
Found site easy to maneuver, haven’t received my order as I just placed it. Will do another review on receiving merchandise.
October 15, 2023
Unprompted review
Very easy to use and satisfying
October 15, 2023
Unprompted review
I really liked the product!
I really liked the product, it’s just what I was looking for.
October 14, 2023
Unprompted review
I love your stuff online
I love your stuff online. Can't wait to see them in person
October 14, 2023
Unprompted review
Ordering was easy
Ordering was easy! The styles are so cute! Can’t wait to get my Thanksgiving dress 🥰🦃🥰
October 13, 2023
Unprompted review
I love the selection of clothes
I love the selection of clothes, especially the holiday selections.
October 13, 2023
Unprompted review
Helpful Customer Service
Customer service was helpful in sending over a new shirt when I accidentally received the wrong size
October 13, 2023
Unprompted review
Your shipping is way too high
Your shipping is way too high
I only got them cause I need a Christmas shirt for an event
Other places I have purchased their shipping is half that or they offer coupons for shipping
October 13, 2023
Unprompted review
Reply from Belle Lily
Hi, J hill,
We are sorry for the inconvenience caused to you.
We are committed to providing shoppers with affordable products and satisfactory services.
About the issue you mentioned, we attached great importance to your feedback.
Since we cannot contact you now, in order to solve your problem further, could you please contact directly to our customer service: service@bellelily.com. Yours sincerely!
I love your products!
October 12, 2023
Unprompted review
Finding the clothes I like and prices…
Finding the clothes I like and prices were good..
October 12, 2023
Unprompted review
BelleLily is very accommodating!
BelleLily is very accommodating!! The size I ordered was too small as their sizes fit quite differently than where I usually buy my clothes but we worked it out. I really like their customer service...they were very prompt!
October 12, 2023
Unprompted review
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