The flat is located in Montmartre in what can best be described as the fabric district - including a five-story fabric store at the corner of Pierre Picard. Just a short walk to Sacre Coeur, we found... See more
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Review summary
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Physical layout was great with 4 bedrooms! Need to buy own paper towel, toilet paper, washer detergent. Check in system required you to get a key from a second location - which was a bit of a nuisan... See more
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We were a family of seven including children. Sleeping arrangements were good. Kitchen well equipped. Neighborhood is quiet and enjoyable to walk. Had a few toys available which was appreciated by... See more
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The apartment is great and great location and the owners are very friendly. Car parking can be directly outside the apartment but I wouldn't recommend using it as it is under a tree and your car wil... See more
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4.2
Great
47K reviews
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Reply from Belvilla
Hi,
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated the kindness and generosity of the host.
It’s especially lovely to know that you found the place to be paradise. We appreciate your kind words and hope to welcome you back again soon!
~Emma
The refused a guaranteed cancellation refund
The refused a refund despite a full refund guarantee within a certain period. I cancelled 4 months before the required cancellation date and they said I was not eligible for refund. I had booked through Stayz. I was not able to get a response from Belvilla, despite multiple attempts, and they did not respond to Stayz customer service either (Stayz were great by the way!). I ended up having to lodge a complaint through my bank to get the charge reversed. It took a lot of my time and was a huge disappointment.
May 14, 2026
Unprompted review
Reply from Belvilla
Hi,
We are sorry to hear about your experience and the disappointment caused by the refund and cancellation process. We understand how disappointing it must have been, especially when you cancelled well within the eligible timeframe and expected a smooth resolution.
We regret the lack of response you experienced despite your multiple attempts to contact us, as well as the inconvenience this caused in having to escalate the matter through your bank. This is certainly not the experience we aim to provide.
We appreciate you sharing your feedback, and your comments have been highlighted to the relevant team for further review to help improve our processes and communication going forward.
~Laura
El-Mirador Alhaurin el Grande
Easy to book. El-Mirador in Alhaurin el Grande was a lovely place and the host was really friendly and helpful. Clean apartment in a great and peaceful location. Would recommend a hire car as it’s quite remote.
May 27, 2026
Reply from Belvilla
Hi,
Thank you for your lovely review! We are delighted to hear that you found the booking process easy and that you enjoyed your stay at El-Mirador in Alhaurín el Grande.
It’s wonderful to know you appreciated the clean apartment, peaceful location, and the friendliness and helpfulness of your host. We also appreciate your helpful note regarding the benefit of having a hire car due to the remote setting.
Thank you for your recommendation, and we hope to welcome you again in the future!
~Camila
Compact
Clean . Soaps and towels nice. Cool water in fridge v welcome.Need soap dish in bathroom. Air conditioning need esp with climate change.
May 27, 2026
Reply from Belvilla
Hi,
Thank you for your feedback.
We are glad to hear that you found the accommodation clean and appreciated the provided soaps, towels, and the chilled water in the fridge.
We also value your suggestions regarding adding a soap dish in the bathroom and installing air conditioning, especially considering changing climate conditions. Your feedback has been noted and will be shared with the relevant team for review and future improvements.
Thank you once again for sharing your experience.
~Oliver
Pretty good
Everything was good but the cleaners forgot to empty the fridge from the prior resident and it smelled awful. Other than that everything was perfect.
May 22, 2026
Reply from Belvilla
Hi,
Thank you for your feedback. We’re glad to hear that everything was otherwise perfect and that you had a good stay overall.
We’re very sorry about the issue with the fridge not being emptied and the unpleasant smell on arrival. This is not the standard we aim to provide, and we understand how disappointing that must have been. We will address this directly with our cleaning team to ensure better checks are in place going forward.
Thank you again for bringing this to our attention — it’s very helpful for improving our service, and we hope to welcome you again under better circumstances.
~Oliver
Great Location
This apartment is in a great location off of Luxembourg Gardens. Easy access to the rest of the city. The booking process and communications were excellent and they're very accessible and responsive to texts and emails. The apartment itself is fantastic. Very comfortable. The beds were great. The kitchen for cooking is a bit limited, but fine for breakfast and lunches. It would have been helpful to have dish towels supplied for drying dishes, so I would recommend that towels be supplied. You can't go wrong with this apartment. I will definitely stay here again when in Paris.
May 24, 2026
Reply from Belvilla
Hi,
Thank you so much for your detailed and thoughtful feedback. We’re delighted to hear you enjoyed the fantastic location near the Luxembourg Gardens, the comfort of the apartment, and the ease of communication throughout your stay. It’s especially great to know you would choose to stay here again when visiting Paris.
We also appreciate your helpful notes regarding the kitchen setup and the suggestion to provide dish towels. Feedback like this is very valuable and will be shared with the team for consideration to improve future guest stays.
We truly look forward to welcoming you back again soon!
~Oskar
Nice clean place in a good location
Nice clean place in a good location. I would recommend staying here for two people. Might be too small for more guests.
May 27, 2026
Reply from Belvilla
Hi,
Thank you for your kind feedback. We’re happy to hear you found the place clean and well located, and that you would recommend it for a couple.
We also appreciate your honest note regarding the space for larger groups. Feedback like this helps future guests set the right expectations and is very useful for us as well.
We hope to welcome you again in the future.
~Oskar
Good stay
Good stay, location excellent and only a few stops on metro from Gare du Nord (For Eurostar).
Perhaps a few Plumbing and security recommendations but otherwise recommended.
May 26, 2026
Reply from Belvilla
Hi,
Thank you for your feedback — we’re glad to hear you had a good stay and found the location excellent and convenient for Eurostar travel via Gare du Nord.
We also appreciate you mentioning the plumbing and security points. Constructive feedback like these are very valuable and we’ll make sure they are reviewed carefully with the team so we can continue improving the experience for future guests.
Thank you again for the recommendation, and we hope to welcome you back in the future.
~Clara
Great property nestled in the…
Great property nestled in the countryside. Close to Jasmund National Park, to Kap Arkona, and easy access to the rest of the island. The staff were amazing, the accommodations fantastic and I'd go back for the spa alone!
May 21, 2026
Reply from Belvilla
Hi,
Thank you for your wonderful review. We’re delighted to hear that you enjoyed the property, the peaceful countryside setting, and the convenient access to Jasmund National Park, Kap Arkona, and the rest of the island.
It’s especially great to know that our staff made a positive impression and that you were happy with the accommodation and spa facilities. We appreciate your kind words and would be very happy to welcome you back again in the future.
~Emma
Reply from Belvilla
Hi,
Thank you for your feedback and for recognizing us as a trustworthy company. We truly appreciate your confidence in us.
We also value your feedback regarding the process and understand that there is always room for improvement. Your feedback helps us enhance the experience for our guests, and we will share it with the relevant team for review.
We hope to have the opportunity to welcome you again in the future.
~Kristine
Apartment lovely poor communication…
Apartment is lovely but communication was problematic no response to my attempts to message or email. Sparse toiletries and only one kitchen tea towel
May 20, 2026
Reply from Belvilla
Hi,
Thank you for your kind words about the apartment — we’re very happy to hear you found it lovely and enjoyed your stay.
We apologize for the communication issues you experienced and for not responding promptly to your messages and emails. We also appreciate your feedback regarding the toiletries and kitchen supplies, as it helps us improve the guest experience.
Your feedback has been shared with the relevant team, and we hope to have the opportunity to welcome you again in the future with an even better experience.
~Kristine
Lovely house for a stay in Spa
Excellent house, lovely quiet location, great facilities. Booking process was simple.
May 24, 2026
Reply from Belvilla
Hi,
Thank you for your wonderful review! We’re delighted to hear that you enjoyed the house, the quiet location, and the facilities, and that the booking process was simple.
We hope to welcome you back again soon.
~Laura
Perfect location and beautiful…
Perfect location and beautiful apartment. Quiet, clean, comfortable bed, and looks just like the description.
May 17, 2026
Reply from Belvilla
Hi,
Thank you for your wonderful review! We’re delighted to hear that you enjoyed the perfect location, beautiful apartment, and found it quiet, clean, and comfortable.
It’s great to know everything met your expectations and we hope to welcome you back again soon.
~Camila
The arrival and departure communication…
The arrival and departure communication was great
May 24, 2026
Reply from Belvilla
Hi,
Thank you very much for your kind feedback!
We are delighted to hear that you found the arrival and departure communication great. Clear and smooth communication is very important to us, so it’s wonderful to know this contributed positively to your stay.
We appreciate your review and hope to welcome you back again in the future!
~Oskar
Really loved everything about the…
Really loved everything about the apartment. The only thing I wish it had some windows for more natural light, but besides that there were really no complaints it was very comfortable, in a perfect area and very easy to navigate around the city. I would definitely come back to this apartment.
May 23, 2026
Reply from Belvilla
Hi,
Thank you very much for your kind review!
We are delighted to hear that you loved the apartment and found it comfortable, well located, and easy to navigate the city from. It’s especially great to know that you would consider returning.
We also appreciate your feedback regarding the natural light. Feedback like yours are very valuable and help us understand where improvements could enhance the guest experience.
Thank you again for sharing your experience, and we hope to welcome you back in the future!
~Oliver
Great experience!
Check in and check out were both very straightforward. When we accidentally locked ourselves out because of the self-locking door, the host was very accommodating and helped us.
May 24, 2026
Reply from Belvilla
Hi,
Thank you very much for your kind review!
We are pleased to hear that both check-in and check-out were straightforward and that you found the process easy. It is also great to know that the host was able to assist you promptly when you were accidentally locked out.
We appreciate your feedback and hope to welcome you back again in the future!
~Oliver
Great spot!
May 25, 2026
Reply from Belvilla
Hi,
Thank you for your great review!
We are very happy to hear that you enjoyed the location and had a positive experience. Your feedback is much appreciated.
We hope to welcome you back again in the future!
~Oliver
Accommodating Flat in Montmartre
The flat is located in Montmartre in what can best be described as the fabric district - including a five-story fabric store at the corner of Pierre Picard. Just a short walk to Sacre Coeur, we found the two-bedroom, one-bath flat accommodations workable. While there seemed to be 'nicer' streets in this Paris district, we enjoyed easy access to the Metro, nearby grocery stores, and quaint cafes (No Problemo and its 'crispy burger' i.e., chicken sandwich, is at the top of the block). Property management was accessible and readily available when needed. Bring plenty of electrical adaptors, and know the 'dryer' is a drying rack. We felt safe, but would probably opt for a location closer to the city center if we return to Paris.
May 20, 2026
Reply from Belvilla
Hi,
Thank you for your detailed review and for sharing your experience.
We are pleased to hear that you found the apartment in Montmartre convenient for exploring the area, with easy access to the Metro, local grocery stores, cafés, and nearby attractions such as Sacré-Cœur Basilica. It is also great to know that you found the property management team accessible and helpful during your stay.
We appreciate your honest feedback regarding the location and amenities, including the note about the dryer and the suggestion to bring electrical adaptors. Comments like yours are very valuable and help set clear expectations for future guests.
Thank you again for staying with us, and we hope to have the opportunity to welcome you again in the future.
~Clara
Reply from Belvilla
Hi,
Thank you for your lovely review!
We are happy to hear that you enjoyed the clean and neat apartment, as well as the convenient location close to restaurants and the Metro.
We appreciate your good humor regarding the spiral staircase — it certainly can be a workout, but we are glad you were able to see the positive side of it!
Thank you again for sharing your experience, and we hope to welcome you back in the future.
~Lene
Great apartment in a great location.
May 22, 2026
Reply from Belvilla
Hi,
Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed the apartment and the location so much. We hope to welcome you again soon and provide you with another pleasant stay.
~Adam
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