Ben Buckler Boards Reviews 

144
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unfortunately I bought the Boost Electric Fin, it worked once, then each time I tried to use it - it switches on but you cannot switch it off, you just go around in circles in the line up until the... See more

Rated 5 out of 5 stars

Best bunch of guys that work there, very helpful in all aspects when responding to questions for example bike was not performing at its full potencial while riding, called for assistance & problem sol... See more

Rated 1 out of 5 stars

Don't buy anything from this place, they have no idea what they are selling and ripping people off selling packages that don't work together. Very unhappy with my experience buying from these people.

Rated 1 out of 5 stars

I ordered a part for my Lacroix Lonestar esk8. I paid a premium for it, then paid even more to ship from Australiw to the USA. They sent me the wrong part, admitted to it, stated they reimburse me f... See more

Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

We're a lifestyle brand that delivers the world's coolest products Australia wide. Find your ride with authorised distributor of Evolve Skateboards, Boosted Skateboards, OneWheels, Super73 bikes and SUPs.


Contact info

2.8

Average

TrustScore 3 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(144)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Super73 RX-G brings pure and simple enjoyment

I recently bought a Super73 RX-G from Ben Buckler Boards and must say that I am extremely amazed with the quality of the product. It looks very solid and robust.

Leading up to the delivery of the product, Ben did an amazing job by putting up some very valuable YouTube videos on how to unbox the bike including setting up the handle bars, pedals, throttle and other accessories. The videos also including some very important tips regarding safety, handling of the bike and some legislation involved. Please ensure you familiarize yourself with the information they provide in these videos.

The day I received the my Super73, it took me no time in setting up the bike, thanks to the videos that Ben put together. So, please watch those videos carefully first before you start putting your bike together. You cannot go wrong.

Also, Ben Buckler Boards has always kept me informed via email regarding any upcoming firmware updates that were required for my bike and they still do.

My overall experience with Ben Buckler Boards has been excellent and I definitely recommend that company.

Thank you Ben and your team!

March 21, 2021
Rated 3 out of 5 stars

Strange design?

Strange design with the zip only going halfway round makes it a challenge to slide my board in and out, which is quite heavy. Also zip is on the top side of the board, so you have to have the fin on the ground to be able to zip up. Unsure if I’m doing something wrong, but doesn’t seem very functional

March 18, 2021
Ben Buckler Boards logo

Reply from Ben Buckler Boards

Hi Robyn, that's how all surfboard bags work :) If you are worried about your fin getting damaged, just place the whole board on grass or sand. We suspect you're doing something very wrong because we love the bags. I'll have to make a video to show you how to use it properly. Speak soon!

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I had a minor issue with my board and it was felt with promptly. I love in the country so all business was felt with remotely with 100% satisfaction 🤘🏼🤘🏼🤘🏼

March 13, 2021
Rated 5 out of 5 stars

Never let me down

Never let me down! I very rarely leave feedback. But everything I’ve bought from ben buckler boards has been sent and arrived when it should.

March 7, 2021
Rated 5 out of 5 stars

Peace of mind knowing you will be taking care of

I’m a new customer to Ben Buchler boards every time I have had some kind of question or request to assist me with helping me work my electric skateboard or stand up paddle board they went well out of the way to help. Every staff member was all informed and capable which made my life very easy. I highly recommend anyone getting what they need here. You will always be looked after as I have been. It’s a good piece of mind to have knowing you’ll be taken care of when needed. Thank you to all staff at bens boards.

February 27, 2021
Rated 1 out of 5 stars

I ordered a GTR Carbon

I ordered a GTR Carbon, order was delayed by one week, was told I would get a free T-shirt, but the T-shirt never came.

February 22, 2021
Ben Buckler Boards logo

Reply from Ben Buckler Boards

Hi Christian, the reason your skateboard was delayed was because we needed to contact you to confirm some details before despatch. We tried phone and email to no avail. The t-shirt also never came because you took 2 months to reply to our question size. We feel that your review is unhelpful to other customers, so we hope that you can figure out how to change it. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look