Benedykt and Sylvester Ltd Reviews 

62
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

High quality products, high quality information in the subscription box and high quality service from the owner. I bought the subscription box initially for my then 4yo, but early on realised th... See more

Rated 5 out of 5 stars

We really enjoy our subscription boxes and the educational material we bought. Very well made and useful to spend quality time together. I am learning too, while showing new topics to my son. We never... See more

Rated 5 out of 5 stars

Weather you are a Montessori advocate or just looking for some decent flashcards, then this is for you. I have purchased the minibeasts personalised tray and cards that come with the magnifying glass... See more

Rated 5 out of 5 stars

We have signed up to a monthly subscription box, which my daughter gets excited for and loves to receive. The subscription boxes contain primarily wooden learning materials, which are durable and h... See more

Company details

  1. Children's Store
  2. Educational Supply Store
  3. Gift Shop

Written by the company

Laser engraved and printed wooden educational materials for little learners.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.7

All reviews

(62)

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Rated 5 out of 5 stars

Excellent quality, thoroughly impressed

I love, love, LOVE the materials I received. I have the Premium Human Body, Land and Water, and Space subscription boxes. The quality is superb, and the layout of the materials and how to use them is thorough and easy to follow. Will definitely be ordering more subjects in the future!

April 9, 2022
Benedykt and Sylvester Ltd logo

Reply from Benedykt and Sylvester Ltd

Hi Karen, I am delighted to read you are happy with your boxes. Thank you so much for the lovely review. I will look forward to your next order. Brittany :)

Rated 5 out of 5 stars

Climate map of Africa

I ordered the climate map of Africa with the set of matching animal tiles. I love how unique the product is for the children to match up the colours on the map with the colours on the tile to see where the animals are found! My 4 year olds have loved using the product in various ways...including being my teachers, different matching activities, and learning where Zimbabwe (where we live) can be found on the continent of Africa. My only complaint is now I want to buy more!! Also would love another different set of animals added to match with the climate map.

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

Premium monthly box

I subscribed initially to the advanced box (which was within my budget) but when I saw how much my boy was getting out of it, I decided to cancel other subscriptions I had and go for the premium.
The resources, the quality, the different subjects (I've learnt a lot too)! I haven't had to rely on different subscriptions or even toys to keep us going.
Thank you very much Brittany you have created an amazing educational and fun resource for us.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products and service!

Brittany was excellent with communication while having a shipping hiccup on my end (because shipping to a small island the Caribbean is very difficult). She contacted me immediately and everything was resolved promptly.
The money box, personalized placemat and magnifying glass are all great quality and beautiful items that my son enjoys using nearly everyday.
Shipping was very quick for traveling to the US to get to the Caribbean!

December 28, 2021
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Reply from Benedykt and Sylvester Ltd

Thank you for your review, Danielle. I am thrilled you like your items & they did make it all the way to you. <3
Brittany

Rated 5 out of 5 stars

Excellent quality

Wow. Just wow. We have tried a few different subscriptions and loved them all for different stages and reasons but the quality and content of this subscription is amazing. Each box is based around a theme that is well researched and set out. We have the premium box and the folder comes with well labelled worksheets. We just love them. The most recent, the space box, has been our favourite so far and will be used for a few years by my 3 year old. When she is done with them I’m looking forward to gifting them to another little girl or boy

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled with our…

Absolutely thrilled with our subscription boxes! Excellent customer service and communication from Brittany throughout the process. We have found the contents to be of a very high standard and quality. I would recommend the boxes to anyone looking for educational activities for their young ones.

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Beware of Subscription Service

When you sign up for a subscription, there is no indication of when you will be charged again. There is no confirmation email describing the subscription policy, nor is it located anywhere on the website. This is particularly problematic when doing an abroad subscription that is sent out every three months. The website just says charged every three months, but you have no way of knowing what day. The company does not send out notices of when you will be charged, so all the sudden, hundreds of dollars are charged for a premium subscription on any given day in that third month. I had a really terrible customer service experience with this company where my renewal date was moved up and the package was sent out with only one day notice. The company notes that it was only a few hours but I have no way of knowing what the renewal date actually was because it was never provided. I had a family emergency and could not respond the the email notice. The company only allowed me to return the package but I had to pay shipping of almost $100.
RE the content of the subscription boxes. While they are well organized, the activities go by quickly. Also in a three-month order, we received all science.If you are looking to use this as a preschool curriculum, it’s not complete. You will need to find math and language arts elsewhere or wait another three months in hopes of getting math or ELA. The boxes are also very expensive for what you get. I chose to return the second three month set because the customer service was horrible. When presenting the above issues regarding not providing the renewal date, the only option I was given was to spend $100 to return the package. There is an obvious problem with the subscription process and apparently I was the test case. Hopefully the company will fix this so others don’t have to go through what I went through.

December 27, 2021
Unprompted review
Benedykt and Sylvester Ltd logo

Reply from Benedykt and Sylvester Ltd

Hi, thank you for sharing your thoughts. We would like to clarify the following information:

Customers are informed at the checkout whether they are signing up for monthly or 3-monthly renewals. We will make this extra clear based on your feedback: you were not sure that your renewal would be 3 months after your purchase date.

You were notified about bringing your payment forward by a few hours. As you are aware, this was due to our Christmas closure as we wanted to ensure your package made it for our last FedEx collection to make sure it got to you before Christmas.

Customers are able to cancel their subscription flexibly at any time, but you did not cancel nor make us aware you wished to cancel in the 3 month period before your renewal. When you contacted us after your renewal had been dispatched, we advised you to reject the delivery, but since the delivery was accepted at your address, our returns policy states that a change-of-mind after-sales cancellation does require the buyer to pay the return shipping.

I appreciate your comments about the box content. As you mentioned, you had 3 (of 24) boxes and the term you had included geology, geography, meteorology and biology covered under the topics: Weather & Seasons, Land & Water, and Minibeasts. Many of the activities in your boxes use mathematics and English language, so these topics are not excluded. The next set of boxes [which you have chosen to return] include: physics (space), mathematics (shapes) and biology (body). Upcoming topics include art and practical life. You are right to note that we can’t represent every topic in only 3 boxes as this would diminish the quality of the work you do receive in each box.

When you factor in our high-quality handmade in Britain materials, you are getting great value for money in just 3 boxes which your child can use for many years then hand down to siblings.

Regards
Benedykt & Sylvester

Rated 5 out of 5 stars

I am subscribed to the premium monthly…

I am subscribed to the premium monthly subscription box and have been for around six months. The boxes contain lots of activities and resources and they are well laid out with a description sheet detailing how to use the box. My daughter really enjoys the activities in the box.

November 29, 2021
Rated 5 out of 5 stars

Premium subscription box

The subscription boxes are excellent! I use them at home with my own children and in my Montessori classroom. There's lots to do and you can tell how much time and effort Brittany has put into them. She is really responsive to messages and goes out of her way to help - fantastic customer service!

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful quality products!

Weather you are a Montessori advocate or just looking for some decent flashcards, then this is for you. I have purchased the minibeasts personalised tray and cards that come with the magnifying glass for my two year old and he loves them! I also have a one year old that likes to throw toys around and chews, so far they have all withstood this abuse. I can see these being passed along to family when my boys have outgrown them, well worth the price (and if you are prepared to wait you can sometimes find a money off voucher).

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

awesome subscription

awesome subscription, value for money and very detailed pack with so many resources.

October 23, 2021
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Reply from Benedykt and Sylvester Ltd

Thank you for your lovely review :)

Rated 5 out of 5 stars

Excellent 1st package

Excellent 1st package, looking forward to receiving our monthly subscriptions. It’s actually taught me a few new things along the way also. 👍🏼

October 19, 2021
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Reply from Benedykt and Sylvester Ltd

So glad our subscribers parents also learn a few things along the way! Thanks for leaving a review :)

Rated 5 out of 5 stars

Excited for our subscription boxes…

Excited for our subscription boxes every month! Always perfect service, delivered quickly, environmentally friendly packaging and fantastic quality resources! Worth every penny!

October 15, 2021
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Reply from Benedykt and Sylvester Ltd

Thank you so much :)

Rated 5 out of 5 stars

Great quality materials

Love the subscribtion boxes. Great quality tiles and plenty of learning materials.

October 13, 2021
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Reply from Benedykt and Sylvester Ltd

So pleased you love your boxes! :)

Rated 5 out of 5 stars

Excellent service

I have been looking forward to writing this review. I am so impressed with the quality of the items, such value for money :). You customer service was also excellent, I was undecided and changed my other half way through, thank you for being accommodating, speedy service, replies and delivery. My lil one is only 4 months but we are even more excited about starting solids so we can use our placemat :)

October 12, 2021
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Reply from Benedykt and Sylvester Ltd

Thanks so much for leaving the review. All the best with weaning!! :)

Rated 5 out of 5 stars

I have been a subscriber for 6 months…

I have been a subscriber for 6 months and I love every box and it’s contents as most of them are relevant to my son’s learning age and I look forward to showing him the rest when he is ready.
All the items are of good long lasting quality and can be used over and over again, I am super happy with the service too and I am already looking forward to the next box.
I can only afford 1 box per 2 months so this is great as an option for those in the same position as I am.
Thanks guys.

October 10, 2021
Benedykt and Sylvester Ltd logo

Reply from Benedykt and Sylvester Ltd

So thrilled you love your boxes! :)

Rated 5 out of 5 stars

These boxes are wonderful!

These boxes are wonderful! We have opened two now that have allowed me to have an activity up my sleeve when needed. I used to prepare some activities myself but having less time now I am so grateful to have found this subscription. These can be stored and re-used later on when children are at a different stage of understanding and learning so they are not one off's activities. Also, they inspire us to explore even further the theme of the box by adapting our outings on the weekend. Highly recommend these to all parents and children. Thank you Benedykt and Sylvester!!

September 24, 2021
Rated 5 out of 5 stars

Monthly subscription box

We have signed up to a monthly subscription box, which my daughter gets excited for and loves to receive.
The subscription boxes contain primarily wooden learning materials, which are durable and hard wearing. The boxes are also great value for money and practical.
Brittany is lovely to liaise with for any queries.
Highly recommend

September 9, 2021

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