UPDATE:....Got the app sorted....user error...and I'm putting down to age 🤣 Very easy process when phoning to arrange diagnostic tests. Staff were amazing and very empathetic. It reduces the stress... See more
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Review summary
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Received an appointment fairly quickly to see ENT consultant who recommended me for a head MRI being claustrophobic I was not looking forward to. I had nothing to worry about as staff were very suppor... See more
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I got an appointment quickly for a consultation & the consultant was very caring. The staff were lovely & the hospital was spotlessly clean. I was disappointed to learn that Benenden don’t do hip r... See more
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From first contact to seek assistant right through to seeing a Consultant, having an MRI any get the results were all done really quickly and I was extremely pleased with how smoothly everything went... See more
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Company details
About Benenden Health
Written by the company
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Contact info
Holgate Park Drive, YO26 4GG, York, United Kingdom
- 0800 414 8004
- benenden.co.uk
4.7
Excellent
9K reviews
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First experience of Benenden Health
From first contact to seek assistant right through to seeing a Consultant, having an MRI any get the results were all done really quickly and I was extremely pleased with how smoothly everything went and it certainly made everything less stressful. I would highly recommend Benenden.
February 16, 2026
Reply from Benenden Health
Hi Ivan, thank you for sharing this feedback. We're so pleased to hear you were able to access a diagnosis so quickly, so you could get the answers you needed and make the next steps on your health journey.
Best wishes, Benenden Health.
Benenden Health is a efficient…
Benenden Health is a efficient organisation which provides support when the NHS can't. Relatively inexpensive compared to other health providers. Pleasant and helpful assistants when you phone.
March 11, 2026
Reply from Benenden Health
Hi Josephine, thank you for sharing this feedback. We're so happy to hear you have had great experiences with our services, and our award-winning member service team. We're here to support you for years to come.
Best wishes, Benenden Health.
Outstanding Service
May 8, 2026
Reply from Benenden Health
Hi Jason, thank you for leaving this positive feedback for us, we're delighted to hear you have had an outstanding service!
Best wishes, Benenden Health.
Spine MRI
I was able to have MRI on my spine
As the waiting list was long this has
stopped me from worrying about the
Outcome. I am now able to have other
tests to sort out the problem with my
kneck and spine.
February 14, 2026
Reply from Benenden Health
Hi Margaret, thank you for leaving this positive feedback for us. Issues with your spine can be a very daunting experience, but we are so happy to hear you got the diagnosis and answers you needed to get it resolved.
Best wishes with the rest of your health journey, Benenden Health.
Quick appointment,beautiful clean…
Quick appointment,beautiful clean hospital caring staff ,consultation with doctor clear & precise
March 19, 2026
Reply from Benenden Health
Hello Susan, thank you for sharing this wonderful feedback of our CQC-rated 'Outstanding' hospital. We're here to support you throughout your treatment recovery and well into the future.
Best wishes, Benenden Health.
Excellent experience!
Excellent experience from start to finish! Rapid response. Everything went very smoothly and professionally. Couldn’t fault my treatment in any way and would definitely recommend Benenden Health to all my friends and family.
February 6, 2026
Reply from Benenden Health
Hi Helen, thank you for sharing this wonderful feedback for us. It genuinely makes our day to hear members have such positive experiences with their treatment, but even more so when they would recommend us to friends and family. The more, the healthier!
Best wishes, Benenden Health.
World Class - and yes its in the UK!
My multiple experiences of Benenden have all been 10/10. And I've lost track of the number of people i have recommended their service to.
April 27, 2026
Reply from Benenden Health
Hi Giles, thank you so much for leaving this wonderful feedback. We're delighted to hear that you have had a 10/10 experience using our services. Big thank you for recommending us, too. The more, the healthier!
Best wishes, Benenden Health.
Reply from Benenden Health
Hi Edward, thank you for sharing this positive feedback. We're so happy to hear you have had such a good experience using our services. Please don't hesitate to reach out if you need support in the future.
Best wishes, Benenden Health.
Great conpamy
May 11, 2026
Reply from Benenden Health
Hi there, thank you for sharing this feedback, we're really pleased to hear you're happy with the service provided.
Best wishes, Benenden Health.
Easy access to speak with a GP
Easy access to speak with a GP. Was able to book a time on app. Call back as arranged and reassured as there was a two week wait to see my own GP
May 1, 2026
Reply from Benenden Health
Hi Paula, thank you for sharing this positive feedback about our 24/7 GP service. We love hearing that members are able to access GP support so quickly, to get the answers and next steps they need.
Best wishes, Benenden Health.
Benenden is amazing
Benenden is amazing - I’ve had brilliant experiences when I’ve needed their help. I’d recommend to anyone who can’t afford to go private but need a very welcome safety net. In fact I recommend them earlier today!
May 4, 2026
Reply from Benenden Health
Hi there, thank you for leaving this positive review for us. We're so happy to hear that you have had such positive experiences using our services. You are right, we're here to support those who can't afford more expensive PMIs; the more, the healthier!
Best wishes, Benenden Health.
The Benenden Health app is very easy to…
The Benenden Health app is very easy to navigate. Was able to make an appointment to speak to a doctor within the hour and had plenty of options available to me.
April 28, 2026
Reply from Benenden Health
Hi Noel, thank you for sharing this positive feedback. We're always so pleased to hear members use our App to access health and wellbeing support at any time of day/night, and from the comfort of their own home or on the move!
Best wishes, Benenden Health.
Fantastic speedy service
Fantastic speedy service. Doctors are very empathetic and helpful and aftercare is brilliant
May 4, 2026
Reply from Benenden Health
Hi Susie, thank you for sharing this feedback with us. We're so happy to hear you've had such an excellent end-to-end service with us.
Best wishes, Benenden Health.
Very grateful to have Benenden!
Very grateful to have through my work, first time using, they were very helpful and so pleased that I managed to get the consultant and and most diagnostic tests done within weeks of my initial contact- my emergency appointment though the NHS would have been 4 months after my initial GP referral! Have a long way to go for treatment but so grateful I am a lot further along in the process because I had Benenden.
February 27, 2026
Reply from Benenden Health
Hi Hannah, thanks so much for taking the time to leave this positive feedback. We love hearing from those who benefit from their corporate membership, especially those who have such a speedy access to a diagnosis. Please don't hesitate to lean on us if you need our support in the future.
Best wishes, Benenden Health.
Almost like going on a holiday
Calm, relaxing atmosphere, friendly, helpful staff including nurses and consultants. Excellent treatment and patient care. Going to Benenden is almost like going on a holiday
February 20, 2026
Reply from Benenden Health
Hi David, thank you for leaving this wonderful review. It makes our day to hear you liken our CqC-rated 'Oustanding' Benenden Hospital to a holiday stay. The team will be so pleased to hear this.
We hope the rest of your recovery goes well. Best wishes, Benenden Health.
Benenden health is the answer for health issues
Benenden health is efficient, caring and exceptional value for money.
February 19, 2026
Reply from Benenden Health
Hello Martin, thank you for leaving this feedback. We're so pleased to hear that you think our services are exceptional value for money. Be sure to lean on our services if you ever need support in the future.
Best wishes, Benenden Health.
Reply from Benenden Health
Hi Graeme, thank you for sharing this feedback. We're so happy to hear you have been able to access speedy appointments and treatment. We hope your post-treatment recovery is just as quick.
Best wishes, Benenden Health.
Very fast after many NHS delays and…
Very fast after many NHS delays and deferred appointments.
Happy with courteous responses and excellent and unrushed appointment with consultant with clear diagnosis.
I am very happy with my treatment by Benenden.
February 22, 2026
Reply from Benenden Health
Hi Diana, thank you for leaving us this positive feedback. It makes our day to hear members access important diagnosis so quickly. We hope the rest of your health journey goes as well.
Best wishes, Benenden Health.
Found everyone very polite and helpful.
February 13, 2026
Reply from Benenden Health
Hi Christine, thank you for sharing this feedback, we're glad to be of help!
Best wishes, Benenden Health.
Telephone GP Appointment
Appointment was easy to make and was available the same day. The GP had time to listen and easy to understand
April 28, 2026
Reply from Benenden Health
Hi Joanne, thank you for sharing this positive feedback about our 24/7 GP service. We're so glad it was there to support you when you needed it most.
Best wishes, Benenden Health.
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