Good product and delivery but not so good at the paperwork. Requested vat invoice by phone and email on numerous occasions. Promises made but still waiting 3 weeks later! Latest update, issue has n... See more
Company replied
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See what reviewers are saying
Bought N95 mask from Benessence in June2020, out of ten masks ordered, one mask seal was broken. However, the product was delivered on time. The company apologised and refunded my money.
Excellent products, great value for money. Customer service staff couldn’t be more helpful. So why only 4 stars? Because DPD who deliver for Benessence are hopeless. They claimed to have tried to deli... See more
I am afraid disappointing The spray had leaked over the box
Company replied
Company details
Written by the company
We want to build a better world. Our products have their origin right here. All based on pure Aloe Vera that is grown and processed entirely in our Molise, a genuine and uncontaminated land. A process that takes place in harmony with nature and without any animal testing. Nutrition, supplements, hygiene and cosmetics: all high-quality products at the right price, so that they can be accessible to anyone. Because if each of us can improve their lives by taking care of themselves naturally, our world will also become a better place. We believe it, and you? What we believe in HONESTY It has always been the most important value. Which is why on the labels of our products you will only read the truth, without any hidden secrets. Because your trust is the only thing that matters. PERSEVERANCE What kept us going and building this company? What we will keep on doing tomorrow and the day after, because our goal is to let everyone know the benefits and power of Aloe. VITALITY Add life to your days: that's exactly what we aim for, offering you healthy habits and natural products. If you change, the world around you will change too. CARE We take great care of those who choose our products, giving them a green caress, a treasure chest of well-being, a natural cuddle. SERENITY Appreciating the simple things is what characterizes us and you, too. We want you to have quick and easy health and beauty rituals which will improve your days.
Contact info
41 Clanricarde Gardens, W2 4JN, London, United Kingdom
- 020 8016 2220
- hello@benessence.co.uk
- benessence.co.uk
2.6
Poor
427 reviews
Hasn’t replied to negative reviews
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Great products
Great products, fast delivery, user friendly ordering process.
Would recommend.
December 22, 2020
Perfect delivery and super fast!
I ordered some pure aloe vera juice and couldn't believe it when it arrived the next day, especially at this time of year when everyone is posting parcels. The bottles were wrapped in lots of good quality bubble wrap and everything was in first class condition. Very very impressed.
December 17, 2020
Reply from Benessence
Dear Lynn,
Thanks for shopping with us! We are so pleased to hear that you are happy with our service and products. Our goal is to offer an optimal service to all our customers with accuracy and attention to detail.
Wish you a lovely day
Best regards,
Alessandra
Reply from Benessence
Dear Customer,
Thanks for your feedback. We're so happy that you enjoyed our service and the quality of our Products. We’re very grateful for the trust you’ve placed in us.
Best wishes,
Alessandra
good company good hand gel good price…
good company good hand gel good price fast service thank you
December 16, 2020
Reply from Benessence
Dear Katrina,
Thanks for shopping with us! We are so pleased to hear that you are happy with our service and products. We hope to see you back soon!
Best wishes,
Alessandra
Always a great experience.
December 10, 2020
Reply from Benessence
Dear Elaine,
Thanks for choosing our products! We truly appreciate your support, and we are glad to know that you are happy with the quality of our service. We hope you have a lovely day.
Best regards,
Alessandra
Free postage
Free postage, speedy delivery and cheaper hand santasier than I can find in local shops. I have been using this hand sanatiser copiously since the beginning of the first lockdown and it has not made my hands dry. Very satisfied.
December 5, 2020
Reply from Benessence
Dear Colin,
Thanks for shopping with us! We are so pleased to hear that you are happy with our service and products. Our goal is to offer an optimal service to all our customers with accuracy and attention to detail.
We hope to see you back soon!
Best wishes,
Alessandra
aloe vera with blueberry
based on speed of delivery to early to recommend the product
October 31, 2020
Reply from Benessence
Dear Nigel,
Thanks for your purchase and feedback. Our customer’s satisfaction repays our daily hard work. Hoping to see you back soon.
Best regards
Alessandra
Good product and service
I have just bought it.compared with other Aloe products the taste isnt too bad.It arrived promptly.I will buy it again.
October 29, 2020
Reply from Benessence
Dear Susie Gray,
Thank you for choosing our Aloe Vera Juice with Blueberries. We are so delighted to hear that you enjoyed our products, and we look forward to serving you again soon!
Best regards,
Alessandra
Reply from Benessence
Dear Lisa,
Thanks for choosing our Nàlen Aloe Vera Juice for Dogs and Cats, and thank you so much for your feedback! We truly appreciate your support and look forward to serving you again.
We hope you have a great day!
Best regards,
Alessandra
excellent service
October 21, 2020
Reply from Benessence
Dear Judy Cull,
Thanks for choosing our Practic 71.2% Alcohol Hand Gel Sanitizer. We truly appreciate your support and look forward to serving you again. Wishing you a great day!
Regards,
Alessandra
Great service
October 16, 2020
Reply from Benessence
Dear mand,
Thanks for choosing our Practic 71.2% Alcohol Hand Gel Sanitizer. We're delighted to hear that you are happy with our service, and we look forward to serving you again.
Best regards,
Alessandra
Reply from Benessence
Dear Craig Higham,
Thanks for choosing our Practic 71.2% Alcohol Hand Gel Sanitizer. We are sorry to hear that you didn't have the next day delivery, but unfortunately, as the delivery company is not working on the weekend, the order has been dispatched on Monday.
We truly appreciate your support, and we are glad to know that you are happy with the quality of our products. We hope you have a lovely day.
Best regards,
Alessandra
Cleansing milk
Unfortunately the cleansing milk is stinging my face I just have a very sensitive skin. It makes skin very soft.
October 14, 2020
Reply from Benessence
Dear Yulia Pringle,
We are really sorry to hear that our cleansing milk is not suitable for you. We hope you will be back with us soon, and if you prefer to have an advice on our products and their characteristics, please feel free to contact us, and we will be there to help.
Wish you a great day,
Best regards,
Alessandra
Reply from Benessence
Dear KeithTownsend,
Thank you for choosing our Practic 71.2% Alcohol Hand Gel Sanitizer. Our customer’s satisfaction repays our daily hard work.
Hoping to see you back soon.
Best regards
Alessandra
Great affordable quilty aloe product
Great, affordable, quilty aloe product. Arrived in good time, supplied with a useful liquid measuring cup.
October 13, 2020
Reply from Benessence
Dear Lloyd,
Thanks for choosing our Pure Aloe Vera Juice. We are so pleased to hear that you are happy with our products. We truly appreciate your support and look forward to serving you again.
Wishing you a great day!
Regards,
Alessandra
Reply from Benessence
Dear P Walker,
Thank you for choosing our Organic and Natural Soothing Cleansing Milk and Organic and Natural Day Cream. We truly appreciate your support, and we are glad to know that you are happy with the quality of our products and service.
Wish you a lovely day.
Best regards,
Alessandra
Reply from Benessence
Dear derek middleton,
Thank you for choosing our Practic 71.2% Alcohol Hand Gel Sanitizer. We are glad to hear that you are happy with our service.
Wishing you a great day!
Best Regards,
Alessandra
Excellent speedy service
Excellent speedy service, very quick delivery, the products are excellent and sold at very reasonable prices.
October 2, 2020
Unprompted review
Reply from Benessence
Dear Colin McKenna,
Thanks for choosing our Practic 71.2% Alcohol Hand Gel Sanitizer. We are so pleased to hear that you are happy with our products. We truly appreciate your support and look forward to serving you again.
Wishing you a great day!
Regards,
Alessandra
Great quality aloe vera gel,will buy…
Great quality aloe vera gel,will buy again.Quick delivery
September 30, 2020
Unprompted review
Excellent service
Excellent service , delivered when said and the goods we have are our second purchase of the same . (Excellent antibacterial gel )
September 29, 2020
Unprompted review
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