I used to really love this app. It was a great way to earn a little extra money. Cashing out easily was a great experience. However - in my own attempt to save up a little for the holidays - I saved u... See more
Company replied
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Review summary
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Based on these reviews
This app/program has been degraded with lower daily payouts, and now much longer wait for money to be distributed. I requested a payout on Feb 19, and as of March 11 have yet to see it. Very disappoi... See more
Company replied
I’ve been using Benjamin for almost a year now and at the beginning, I used to never have problems with withdrawing, and now I have withdrawals that have been queued since December that have not been... See more
Company replied
Benjamin used to be a great app. Then they changed payouts and I have now been waiting since between December 10th, 2025 and February 4, 2026 for $174 to be withdrawn. And you can’t get an actual pers... See more
Company replied
2.2
Poor
2K reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
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Still waiting for my $100
Still waiting for my $100. Since January 31,2025. Absolutely ridiculous that you can not receive yours rewards. Did a review and Benjamin said they were going to expedite payment. That was over week ago. Stay away from this company
February 19, 2025
Unprompted review
Reply from benjaminone.com
Hello Rene Frydrychowski,
It's concerning to hear about your experience with the rewards. We truly appreciate you bringing this to our attention and recognize how important timely payments are. Your feedback has been escalated internally, and we’re committed to improving the process. If you haven't already, please reach out to our customer support at socialhelp@benjaminone.com for further assistance. Thank you for sharing your thoughts with us, and we hope to resolve this for you soon!
this app is a fraud
this app is a fraud, unreliable, and are thieves. They keep saying that the payouts are due to too many people so there is delays. My payout has been seven weeks. They do not respond to the tickets you submit. They do not contact you back. They don’t reply. They used to do all this, but all of a sudden suddenly stopped they’re keeping my money also on the app for an accumulated. also on the app for a accumulated rewards they put it into a pig. that you have to reach a certain level to get them to pay it out. This is absolutely ridiculous. They need to give us our money.
as you can see from there response, I will list below and below this comment that they’re going to escalate it for me. How on what do they know who I am? That is just another generic response
Here is their response
Thank you for sharing your experience with us. It's concerning to hear about the delays in payouts and the lack of communication regarding your tickets. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I can understand how frustrating this may be. We have escalated your feedback internally to ensure it is addressed. Thank you for bringing this to our attention, and we hope to improve your experience moving forward
January 2, 2026
Unprompted review
Reply from benjaminone.com
Hello lara,
Thank you for sharing your experience with us. It's concerning to hear about the delays in payouts and the lack of communication regarding your tickets. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I can understand how frustrating this may be. We have escalated your feedback internally to ensure it is addressed. Thank you for bringing this to our attention, and we hope to improve your experience moving forward.
SCAM APP!!!
Fraud company. SCAM!!! SCAM!!! SCAM!!! WARNING!! DO NOT DOWNLOAD!!! ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
I downloaded this app a while ago. And I was allowed to make one withdraw. Months later after building up $400.... The app shut down for 2 months and said that they were working on things. And that we would be able to start withdrawing on December 3rd, 2025. Fast forward to that date and everyone was trying to take out their earnings... But no one got their money. The app kept making excuses of why we couldn't withdraw the money. Then everyone was put in a queue of 3+ days.... And could only withdraw $50 at a time. It has been two months since I have still not received my money even though the notifications say that my withdrawal was pending. I stopped playing until I get my money. Today I went to go see what the status was on my withdraw, and I had to log back in. It said my session had timed out. And when I logged back in, it said, my balance was at $0.00. This app is a complete ripoff. There are groups on facebook, slamming this company into the ground, because of their fraudulent and scamming behavior. Do not trust this app. Do not download it. Every time he reach out to customer service, they give excuses. They will even respond to this review with excuses. There is nowhere in their rules and regulations where it says you have to continue playing in order to get your money. SCAM!!! SCAM!!! SCAM!!! SCAM!!! SCAM!!! SCAM!!! ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
February 17, 2026
Unprompted review
Reply from benjaminone.com
Hello Goddess of Herbs,
It’s truly concerning to read about your experience with the app and the difficulties you've faced regarding withdrawals. We appreciate you sharing your thoughts, as it’s vital for us to know how our users feel. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may be for you. Your feedback about the withdrawal process and the communication from support is important, and we have escalated this internally to ensure your concerns are addressed. Thank you for voicing your feelings, and we genuinely hope for a resolution for you soon.
I wish I could leave zero stars
I wish I could leave zero stars. When I started playing this app 2 1/2 years ago I thought is was awesome. Now I can't get the money I earned. So very disrespectful, disappointing and a waste of time. I will now refer to this app as a scam because that's what it is now. Shame on you people for the lies you told. People DO NOT TRUST THIS APP!!!!
November 20, 2025
Unprompted review
Reply from benjaminone.com
Hello Nija,
It's disheartening to hear about your experience. We appreciate your loyalty over the past 2 1/2 years and truly regret that you've encountered issues with accessing your earnings. Your feedback is invaluable, and we’ve escalated this internally to address your concerns. If you haven't already, please reach out to our customer support at socialhelp@benjaminone.com for further assistance. Thank you for sharing your thoughts with us, and we hope to resolve this for you soon!
I think this site is a total scam
I think this site is a total scam! I requested two payouts, $50 each, on Dec 9 & 10. Their terms say payouts may take minutes. It's been over 2 months! All of my emails to customer "support" receive the exact same computer generated generic response giving the same vague lack of information or help. I doubt I will ever see actual payment from this site. I would advise not signing up. There are sites that legitimately pay what they say! This is NOT one of them. And there's no way to contact them to get answers.
December 9, 2025
Unprompted review
Reply from benjaminone.com
Hello Pam Cothrrn,
It’s concerning to hear about your experience with the payout delays and the responses you've received from support. We appreciate you bringing this to our attention, as it’s vital for us to know how our users feel. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may be. Your feedback regarding the payout process and communication is important, and we have escalated this internally to ensure your concerns are addressed. Thank you for sharing your thoughts, and we truly hope for a resolution for you soon.
Not what you expect
At first, I was super impressed with Benjamin. They were doing a great job offering great payouts and everything else and then when I went to make my first withdraw, I was told I would have to wait until December cause they were changing things up and then in December, they had withdrawal overload now my deposit or my withdraw has been sitting out there since December 11 and has not yet been processed. It is just sitting in queue 50 stinking dollars that’s all it is $50 because that’s the cap they would give you. I have no idea what to do other than scream yell and write a bad review very unhappy with Benjamin and how they have treated its customers and how they have managed their sources in order to be able to pay properly.
February 16, 2026
Unprompted review
Reply from benjaminone.com
Hello Marie,
It’s truly disheartening to hear about your experience with the withdrawal process and the delays you've encountered since December. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We appreciate you sharing your thoughts, as it's clear how important timely payouts are to our users. Your feedback regarding the management of withdrawals is significant, and we have escalated this internally to ensure your concerns are addressed. We understand how frustrating this situation can be, and we hope for a positive resolution for you soon. Thank you for voicing your feelings!
Benjamin has owed me $237 since early…
I'm still owed $237 since 12/11/25. I've reached out to Benjamin numerous times over the past few months. The only thing you CAN count on them for is to immediately reply to these reviews with canned text saying, "it is what it is, but thanks for letting us know." Based on my communications, I believe they went from a paying app to a Ponzi Scheme. No interest in paying members, informing us where we're at in the queue, but they're still promoting themselves as instant.
December 10, 2025
Unprompted review
Reply from benjaminone.com
Hello JJ Mego,
Thank you for sharing your experience regarding the delays with your payout and the challenges you've faced in communication. We truly appreciate your patience during this time. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may be. It’s clear how concerning it is to have been waiting since early December for your funds. Your feedback about the responses you've received is significant, and we have escalated this internally to ensure your concerns are addressed. Thank you for voicing your thoughts, and we remain hopeful for a resolution for you soon.
I use to love this app
I use to love this app. Now I’m not sure if I should keep playing. It made me wait three months until December to try to cash out. Since then it’s been pending… it’s now halfway through February. I’m not sure if I’m wasting my time and should stop playing or not. I didn’t get a reply when I first emailed them. Then the second time it was a generic we’re sorry for your issues. We’re having to change and put limits on payouts. This is causing some delay delays in payout so we thank you for your patience. I don’t want to waste my time… but I would love to keep playing if they will pay out. But I’m afraid with as many issues as they are having as so many people saying they can’t cash out I don’t know.
February 16, 2026
Unprompted review
Reply from benjaminone.com
Hello Amber Steele,
Your experience with the app is truly valued, and it's clear how disappointing the lengthy wait for your cash-out has been. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We appreciate your patience during this time, especially given the delays and the lack of detailed responses you received. Your feedback about the payout process is significant, and we have escalated this matter internally to ensure it's addressed. We hope you’ll find a resolution soon, as your enjoyment of the app is important to us. Thank you for sharing your thoughts!
It’s been 2 months since I withdrew…
It’s been 2 months since I withdrew money and it has yet to hit my PayPal. This is AFTER they had un updated and wouldn’t allow you to withdraw until X date. Which is ridiculous
February 15, 2026
Unprompted review
Reply from benjaminone.com
Hello Jessie Anderson,
We appreciate you taking the time to share your experience regarding the delay in your withdrawal. Waiting for two months can certainly feel overwhelming, especially after the changes that were made. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may be. Your feedback is important to us, and we have escalated this matter internally to ensure it is addressed. Thank you for bringing this to our attention, and we hope for a resolution for you soon.
Payment in queue for 4 months
Since November I have been promised payment. Repeat contacts for explanation have not been responded too. What a total SCAM
February 15, 2026
Unprompted review
Reply from benjaminone.com
Hello Shirley e Burgess,
Thank you for sharing your concerns about the lengthy payment queue and the lack of responses to your inquiries. We truly appreciate your patience during this time. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this situation can be, and we want you to know that we have escalated this matter internally. Your feedback is invaluable, and we are hopeful for a resolution for you soon. Thank you for bringing this to our attention.
Takes forever to get paid!
Been waiting since Dec 9th for 1 payout and 2 others requested last month are still in queue and being processed. It's absolutely ridiculous to wait 2-3 months. Other apps like this pay immediately. I don't want to mess with CS just my $107
Edit: it's now been over 90 days. I've contacted CS twice I got a canned reply even though they say they'll investigate if it's been long than the estimated time frame. Lies, lies, lies
Edit 2: I'm 90% sure customer service is AI and there is not a real person replying. My reasoning is that every email says the same thing. Over and over, no matter what I say.
February 13, 2026
Unprompted review
Reply from benjaminone.com
Hello Donya,
Thank you for sharing your experience regarding the lengthy payout process. We truly appreciate your patience as you've been waiting since December for your funds, and we understand how frustrating it can be to have additional requests still in the queue. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback about the delays compared to other apps is important to us, and we have escalated this internally. Your voice matters, and we hope for a resolution for you soon. Thank you for your understanding!
You will be waiting a long time
With the new upgrade you have to wait months for your money to become available and then when you go to withdraw it forget it. I’ve been in a queue for 12 days now waiting for my funds to be deposited into my Venmo account which they will also charge you a fee for.
You only get an automated response if you open a support ticket so that was worthless. Who knows if I will ever get my money. It was not like this before.
February 2, 2026
Unprompted review
Reply from benjaminone.com
Hello Jen S,
It’s evident that the delays you’re experiencing with your funds are incredibly concerning, and we truly appreciate you sharing your detailed feedback. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Waiting for your money, especially for such an extended period, can be extremely disheartening. We recognize how important timely access to your funds is, and it’s unfortunate to hear about your experience with the support ticket system.
We’ve escalated your concerns internally to ensure they are acknowledged. Thank you for bringing this to our attention; your experience matters to us, and we hope for a resolution soon.
Do not EVER use this site
Do not EVER use this site! They put EVERYONE through a complete nightmare back in December. I earned a decent amount of rewards in late September and when I went to withdraw, they said I had to wait until December 3rd to receive them because of "upgrades" Dec. 3rd comes around and, of course, withdrawals aren't working, they promised us we would get them on Dec 3rd and no one did. People's accounts were being banned, people were losing money. It was horrible! And customer support takes over TWO WEEKS to even respond and when they do, they do NOT help and come back with a generic copy and paste, A.I written response. But wait, there is more! Once I was finally able to get my first payout, they changed it to where you could only withdraw $50 a day, which means I would have to withdraw once a day for two weeks. Ridiculous! You also get put in a queue that says "your reward is pending and in queue for 3+ days (which could mean any amount of days!) I waited THREE weeks to receive $50. And had to wait 2/3 weeks each time I withdrew $50 out of my account until I finally had nothing left and I haven't used Benjamin since and I suggest you do not either! I PROMISE you, this is NOT the "play to win" site you want to use to earn money. And again, support could care less about anything that happens to you! I don't usually make reviews like this, but them doing everyone so dirty, and then continuing to make changes to their app that made things so much more worse and difficult, I had to say something on here because I truly would not want anyone els to have to go through the BS they put you through on a daily basis! Please trust me on this one!
February 13, 2026
Unprompted review
Reply from benjaminone.com
Hello BeachBum,
It’s clear that your experience has been incredibly challenging, and we truly appreciate you taking the time to share such detailed feedback. The delays with withdrawals and the difficulties you faced during the upgrade period are understandably concerning. We recognize how important timely access to your rewards is, and it’s disheartening to hear about the issues you encountered with customer support.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may cause, and we sincerely empathize with your situation. Your feedback about the withdrawal limits and the pending queue is valuable, and we have escalated your concerns internally to ensure they are acknowledged. Thank you for sharing your thoughts with us; your experience matters, and we hope for a better resolution for you in the future.
I earned $35 in October of 2025 and I…
I earned $35 in October of 2025 and I as told I would receive my reward on January 13,2026. I thought that was crazy long time to wait for an earned reward. Then on January 13,2026 I was told my payment would be put in a queue to be paid in 3 days. Now on February 13,2026 another full month later I’m still waiting to receive my reward payment and am still in a queue waiting to be paid. Benjamin does not honor their commitment to pay so don’t waste your time!! 02/18/26. Still not paid and they run a promotion that allows users to skip the que? What about all of us that have been in the queue for over a month?
February 12, 2026
Unprompted review
Reply from benjaminone.com
Hello Jason T,
It’s clear that you’ve been waiting far longer than expected for your reward, and we genuinely appreciate you sharing your experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. The delay in receiving your payment is concerning, and we understand how disappointing this must be. We’ve escalated this internally to address your feedback and improve our processes. Thank you for bringing this to our attention, and we hope for a resolution soon. Your experience is important to us, and we’re committed to making things right.
Have been trying to get my withdrawal…
Have been trying to get my withdrawal of $100 since January 31,2025. Have sent many messages and received generic messages back stating it's in Que. no one will respond and withdrawal is still pending in Que. payout was supposed to be within 5 hours.
Still no resolution.
February 12, 2026
Unprompted review
Reply from benjaminone.com
Hello Rene Fry,
It sounds like you've encountered significant delays with your withdrawal, and we truly appreciate you bringing this to our attention. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. The long wait since January, along with the generic responses you've received, is certainly concerning, and we understand how frustrating this may be. We’ve escalated this internally to ensure your feedback is addressed. Thank you for your patience, and we hope for a swift resolution for you. Your experience is important to us, and we're here to listen.
If I could give a lower scoring I would..
If I could give a lower scoring..I would..this is such BS..I have been waiting since December 9th for my payout of $28.60 and I filled out countless forms and submitted several requests..I can't wait till I finally get my money..I'm so done with the Benjamin app crap..literally have been checking in for 500 days...also thinking about contacting this lawyer for a class action suit..
December 9, 2025
Unprompted review
Reply from benjaminone.com
Hello Shirley Troublefield,
It sounds like you’ve been on quite a journey with your payout, and we truly appreciate you sharing your experience. The extended wait for your funds is understandably frustrating, and your feedback about the numerous forms and requests is important to us. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, which we know can be a source of frustration. We’ve escalated this internally to address the concerns you've raised. Thank you for your patience, and we hope for a swift resolution that meets your expectations. Your experience matters, and we're here to listen.
I found this App and loved it
I found this App and loved it , I was able to cash out $800. Then came the update.Not only did they hold money for 60 days.Once the update happened, it took almost 2 weeks to request the money.And then there was a cap of $50 plus a .99 cent charge on each withdrawal. I was finally able to request all my money.I'm owed $750.I have received one payment of $50. Customer service is a joke.All you receive is automated responses and there is no way to get an actual person to help you. I have filed a complaint with FTC , however , I don't think i'm ever going to see my $725. If someone knows how to contact actual person please let me know Be warned and stay away.
December 9, 2025
Unprompted review
Reply from benjaminone.com
Hello Kathy Shaheen,
It’s wonderful to hear that you initially loved the app and successfully cashed out! We truly appreciate you sharing your experience regarding the recent changes. We understand that the extended wait for cashing out and the limitations you've encountered can be quite challenging, and we empathize with the frustration this may cause.
Due to the high volume of withdrawals being attempted, we had to implement limits to help keep our systems running smoothly. Your feedback about the customer service experience is important, and we’ve escalated this internally to address the concerns about automated responses. Thank you for bringing this to our attention, and we genuinely hope you receive the funds you are owed soon. Your experience matters to us, and we’re here to listen.
This is becoming one of the worst apps…
This is becoming one of the worst apps I have ever used when I first started it a year or two ago. It was good now it’s worth worthless and a piece of shit and now you have to wait forever to get your money out. I’m still waiting. I would avoid this app at all costs even if you’d make money if you’re not gonna get it very fast
February 10, 2026
Unprompted review
Reply from benjaminone.com
Hello Tammy Baker,
It sounds like you’ve had a really challenging experience with the app, and we truly appreciate you sharing your thoughts. We recognize how important it is for you to access your funds promptly, and we empathize with the inconvenience this has caused you. Please reach out to our customer support team at socialhelp@benjaminone.com, as they can assist you further with your concerns. Your input is invaluable, and we’re committed to ensuring a better experience for everyone. Thank you for bringing this to our attention!
I waited 3-4 months to cash out
I waited 3-4 months to cash out, due to the explanation that they were doing improvements, so, I waited until I had $75 to cash out. Then, I was told I couldn't cash out the entire $75 at once, so I broke it down to one $50 cash out and one $25 cash out. Then.... nothing.... nothing except telling me my withdrawals are in queue. Two weeks later and no updates, no email saying when I might receive my withdrawals, no response from customer service. I would like to receive my withdrawals so I can finally delete my account. It's too bad, too, because I liked Benjamin, at first.
February 1, 2026
Unprompted review
Reply from benjaminone.com
Hello Lisa Trudeau,
It’s disheartening to hear about the lengthy wait you’ve experienced with your cash out process. We genuinely appreciate you sharing these details, as your feedback is vital for us to understand the challenges you’re facing. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, especially with the delay in processing your withdrawals and the lack of communication from customer service. We’ve escalated this internally to improve our response times. Thank you for your patience, and we hope you receive your withdrawals soon. Your experience matters to us, and we’re here to listen.
They used to be legit
They used to be legit. But things changed for the worse in December. First the money you earn on app is not credit to your actuel earning for weeks, then when you try to withdraw your money it goes pending again. I tried to withdraw $50 last december and nothing. I contacted the customer support that just have me some automated answers. Stay away from them. They are now a scam
February 12, 2026
Unprompted review
Reply from benjaminone.com
Hello Laurie Hsu,
We appreciate you taking the time to share your experience. It’s concerning to hear about the delays in crediting your earnings and the issues you've faced with withdrawals. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I can understand how frustrating this may be for you. Your feedback regarding the automated responses from support is valuable, and we have escalated this internally to enhance our communication. Thank you for your insights, and we hope for a resolution that helps restore your trust in our service.
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