Bennetts Reviews 26,910

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,768 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding quotes significantly cheaper than other providers, even for multi-bike policies or renewals. The service is consistently praised for its professionalism and efficiency, with many appreciating the ease of the online application process and the smooth renewal system. Reviewers also commend the staff and customer service for being helpful, polite, and knowledgeable, making interactions pleasant and resolving queries effectively. However, some people mentioned that the phone call process could be lengthy, and a few found the online quote system confusing if parameters changed. Additionally, a small number of customers expressed dissatisfaction with unexpected charges or an increase in excess fees.

What people talk about most

Price

Users describe positive interactions with price, often finding it competitive and reasonable, with some... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent customer care and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the online application process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was advised about a month before renewal and had a look at my policy. Discovered that I wasn't insured for commuting, so tried to change new insurance policy to include commuting but wasn't able to.... See more

Rated 5 out of 5 stars

We’ll been insured with Carole Nash for years ditch them too expensive? My Z1000 is insured with Bennett motorcycle insurance so decided to get my other three motorcycle insurance with Bennett’s well... See more

Company replied

Rated 5 out of 5 stars

Competitively priced quality motorcycle insurance. You can possibly buy cheaper - but Good Lord forbid - If you needed to call on "their" services - can you trust them? I totally trust Bennetts - well... See more

Company replied

Rated 5 out of 5 stars

Let down with my last insurance company went to money supermarket found Bennett's and got a professional service in every detail and prices were very good.the assistant explained everything I needed a... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27K reviews

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Rated 4 out of 5 stars

Buying is always easy

Buying is always easy, price was good. However the test is if you ever need to claim and I hope to hell that I do not have to make a claim. I bet they won’t ask for fees back if I have to make a claim.

March 5, 2026
Rated 4 out of 5 stars

Good old Nathan

Highlight of my insurance renewal was the telephone agent Nathan.
Totally efficient and knowledgeable. Top marks.
Knocked a star off for the whole experience because of the awful recorded instructions prior to speaking to a real person.

May 22, 2026
Rated 5 out of 5 stars

Easy online application process

The online application process was very easy e.g. with finding all my bike details from the reg numbers. For multi-bike insurance it was super easy just to add my second bike. Finally, the quote was very reasonable and the cover comprehensive - highly recommended.

May 21, 2026
Rated 5 out of 5 stars

Customer pricing

I don't normally have insurance policies on auto renewal as the the price normally goes up without justification. However Bennetts price year on year for renewal has not increased if anything it has gone down without asking and when I have had a query they have been very helpful and resolved the problem.

May 14, 2026
Rated 2 out of 5 stars

Three times I have contacted your…

Three times I have contacted your services and explained my grievance, ie unable to access my current motorcycle policy in My Account. I was ashored the problem would be rectified. The problem persists a year on

May 20, 2026
Rated 4 out of 5 stars

Great value for money, communication and website.

In a second year with this policy due to renewal being cheaper than previous year. I initially made an error with regards to a previous claim on a car, which they very quickly informed me about. This prevented my insurance being void, so I was very grateful. Price is not quite the cheapest, but you get what you pay for which is how gauge value for money. Simple and informative website. Would recommend, haven’t given five stars due not (and hopefully never having to) making a claim.

May 9, 2026
Rated 1 out of 5 stars

Canceling my policies as a change of…

Canceling my policies as a change of circumstance and address change, saying that they have no one who would insure me .. then I go online and find that Bennetts will insure me . An hour and a half spent on the telephone trying to sort it out …..

May 26, 2026
Rated 3 out of 5 stars

the adviser was friendly however

the adviser was friendly however, i am totally disgruntled at not being able to pay monthly. That was the whole reason i came to Bennets. Apparently my bank, which I've used for around 30 years, was not one that your company dealt with and i had to pay the full yearly amount at once.

May 21, 2026
Bennetts logo

Reply from Bennetts

Hello Harri,

We appreciate your feedback and understand your frustration regarding the payment options. We recognise how inconvenient it must have been to not be able to pay monthly as you had intended.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent service

Excellent service

May 26, 2026
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Reply from Bennetts

Hello Ashley,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Service provided was top notch and has…

Service provided was top notch and has brought many good rides out because of them

July 20, 2025
Bennetts logo

Reply from Bennetts

Hello Wayne,

We're so glad to hear our service has led to many enjoyable rides! Thank you for your wonderful feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Exhalent service and price highly…

Exhalent service and price highly recommended

May 26, 2026
Bennetts logo

Reply from Bennetts

Hello Garry,

We appreciate your positive feedback. We are happy you received excellent service and price. Thank you for your recommendation.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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