Bentley's Garden Buildings Reviews 

186
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

David came to install our greenhouse a few years ago. He was extremely polite, good natured, tidy and efficient. 3 years down the road and I managed to smash one of the large glass panels. After looki... See more

Rated 5 out of 5 stars

From the time we placed our order everything literally went to plan. Every specialist required for the job and all materials arrived as they were required. We are very happy with the quality of the bu... See more

Company replied

Rated 5 out of 5 stars

We bought a glass fronted shed from Bentleys deciding they were good value having looked at others. We asked for some changes which were accommodated without a fuss and at reasonable cost. Delivery an... See more

Rated 3 out of 5 stars

Reasonable quality shed that you pay a lot for, however windows leak, joints between two panels leak, installation very hit-or-miss and after-sales service virtually non-existent. We always intend... See more

Company replied

Company details

  1. Garden Building Supplier

Information provided by various external sources

Bentley's Garden Buildings are based in Leicester, Leicestershire and offer the largest selection of quality sheds and garden buildings in our area. We are unrivalled for excellent garden buildings and offer a professional and friendly service . We have built up a unique reputation for quality and design. We offer Sheds, Garages, Garden Studios, Log Cabins, Summerhouses , Playhouses, Greenhouses, Tool stores, Gazebos and more!


Contact info

4.2

Great

TrustScore 4 out of 5

186 reviews

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4.2

All reviews

(186)

8 reviews in the last 12 months

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Rated 2 out of 5 stars

It saddens me to write a poor review as…

It saddens me to write a poor review as initially we were very happy with Bentleys Garden Buildings and looked at reviews before we bought from them. unfortunately we were left feeling disappointed. We ordered a small Lugarde cabin on 1st August. It was eventually delivered and installed by Bentleys on 31st December. A door was damaged and this was replaced a month later. Our main complaint is the poor exterior finish to the paint work which we paid an additional £700. Helpful feedback for Bentleys is that they need to improve their communication ( it was always us emailing for information or update), to advise customers that they will need to paint a Lugarde cabin themselves even if they pay for it to be painted, if a finish comparable to the publicity materials is to be achieved. In Bentleys favour, after we complained, Bentleys did deliver us a tin of paint and the men who installed the cabin were efficient and professional.

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great shed

Really happy with the quality of my new shed. The guys who came out to build it were particularly accommodating and did a fantastic job. After sales were helpful and met my needs. Would use again. Thank you.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic shed

Fantastic shed, ordered a 14x8 workshop and I absolutely love it, made my own man cave in the garden.

Came around 16 week from when I ordered it and it was most definitely worth the wait.

Would recommend

Thank you

December 5, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service
Over the moon with the summerhouse, really really loverly.
Took a little longer then expected but we are in a pandemic so to be expected.
Will be ordering again next time I move

December 5, 2020
Unprompted review
Rated 1 out of 5 stars

Consumers please be aware of their…

Consumers please be aware of their illegal contracts they will make you sign a contract to supply goods, start making them then refuse to install and then then they can cancel the contract but your still liable for the whole price, even if they cancel. They are very dodgy indeed

The owner is a BULLY and you need to be very careful after sales are a disgrace, once they have your money they dont want to know.

Dont buy if you have any respect for your money or integrity as they will deny you a service and also charge for it, then the owner bullies, and intimidates the consumer, he states he is the law.

however the sales staff are quite accommodating, until you complain - then be warned as the Bully arrives.

November 20, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a summer house for £4600 and…

I ordered a summer house for £4600 and was promised my Tim a delivery time of 8-9 weeks with a maximum of 10 weeks after numerous calls to Bentleys to no avail I called the manufacturer who informed me the delivery time was 18 weeks and that Bentleys knew this but failed to be honest with delivery times.
Summer house has now been delivered and erected only for me to find I cannot shut the door which is to a very poor standard for the price paid

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Thought that all the staff were very…

Thought that all the staff were very knowledgeable on the products available, had been speaking to James hes is a wealth of ideas, thing that I had never considered before!

He came out to my out not my property within a week of coming in the the show ground he had such good idea that’s I had never had consider before .

Couldn’t be happier with the survive

October 3, 2020
Unprompted review
Rated 2 out of 5 stars

Shed gone mouldy on the outside

For service I would happily give 5 stars because the staff are friendly , helpful , polite and knowledgeable. Initially I was delighted with the shed but even after treating it (as instructed) it went mouldy on all outer panels and was eventually taken down and completely replaced , sadly this shed too has gone mouldy on all outer panels not a happy bunny. I’m not on my own with this a lady who lives on the same street has the same problem. Sorry for bad review but just given an honest unbiased opinion of the shed itself.

March 14, 2018
Unprompted review
Rated 5 out of 5 stars

8 x 12 Workshop - Product quality and Installation review

I am very pleased with the Workshop itself – the construction is first class and its appearance is great. I have now fitted it out with benches, storage units and shelving and have already made good use of the facilities. I was a little worried (before it arrived) that it would be too big for the garden – but it actually enhances the garden.
With regard to its installation: The two men who installed the wooden base were brilliant as were the two who erected the workshop. They arrived when they said they would and completed the tasks efficiently and without causing any issues with regard to garden lawns etc. I would highly recommend your company to anyone.
My only recommendation is that the opening windows are made more secure by installing a bolt (on the handle side) at the bottom. I soon realised that a burglar could easily lever my window open from the bottom corner – so I installed a bolt myself.

March 10, 2018
Unprompted review
Rated 5 out of 5 stars

Superb quality

Superb quality, delivery, assembly an all round good job. No reservations whatsoever in recommending Bentley's Garden Buildings.

February 22, 2018
Unprompted review

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