Bentley's Garden Buildings Reviews 

186
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

David came to install our greenhouse a few years ago. He was extremely polite, good natured, tidy and efficient. 3 years down the road and I managed to smash one of the large glass panels. After looki... See more

Rated 5 out of 5 stars

From the time we placed our order everything literally went to plan. Every specialist required for the job and all materials arrived as they were required. We are very happy with the quality of the bu... See more

Company replied

Rated 5 out of 5 stars

We bought a glass fronted shed from Bentleys deciding they were good value having looked at others. We asked for some changes which were accommodated without a fuss and at reasonable cost. Delivery an... See more

Rated 3 out of 5 stars

Reasonable quality shed that you pay a lot for, however windows leak, joints between two panels leak, installation very hit-or-miss and after-sales service virtually non-existent. We always intend... See more

Company replied

Company details

  1. Garden Building Supplier

Information provided by various external sources

Bentley's Garden Buildings are based in Leicester, Leicestershire and offer the largest selection of quality sheds and garden buildings in our area. We are unrivalled for excellent garden buildings and offer a professional and friendly service . We have built up a unique reputation for quality and design. We offer Sheds, Garages, Garden Studios, Log Cabins, Summerhouses , Playhouses, Greenhouses, Tool stores, Gazebos and more!


Contact info

4.2

Great

TrustScore 4 out of 5

186 reviews

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4.2

All reviews

(186)

8 reviews in the last 12 months

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Rated 4 out of 5 stars

Beautiful building

My log cabin is good quality and a beautiful building. Mo, from Bentleys was helpful and supportive sorting out last minute details. The fitters were a friendly, professional team; their work was a very high standard

November 6, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you, Chrissie. I will pass your kind comments on.

Rated 5 out of 5 stars

Superb quality!

Really pleased with our summerhouse - it is really well built and sturdy. Will definitely recommend to others!

November 6, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you Tracy!

Rated 5 out of 5 stars

Ordered potting shed.

Very happy both with the quality of the shed I bought and the help given by staff on the day I made my choice of the shed I required. This was followed by an inspection of the base, and access; before delivery and erection of the shed. The shed was erected efficiently, and well. A visit from Mo a member of staff was also appreciated. A very proffesional company, with excellent service.

November 3, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you for the kind review, enjoy your new potting shed!

Rated 5 out of 5 stars

New Shed & Base

We ordered a new shed and base from Bentleys & the whole process was conducted in a very professional manner. The workmen who laid the patio & erected the shed were "old fashioned workmen", they were polite and most importantly cleaned away all the waste and tidied up after the work.

Very pleased with our new purchase.

October 31, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you for the review, Steve. I will pass on your comments to the workmen which are much appreciated!

Rated 4 out of 5 stars

New shed

Very good service throughout, very helpful when choosing the type and size of the shed, shed then erected quickly and professionally on day of delivery. Very satisfied with the service.

October 24, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you, Nick. It is always good to hear positive feedback from a happy customer!

Rated 5 out of 5 stars

Excellent quality and customer service

We wanted a quality built shed and after looking at Bentley's display at Rothley duly ordered a Junior Workshop (8x6), not cheap but you get what you pay for. We paid a 50% deposit and were given a 6-8 week delivery time.
Our shed was delivered on schedule and erected in approximately 1 hour. Unfortunately due to an admin error the guttering was omitted but they returned within 3 days to finish the job. We are delighted with our shed, the quality is excellent and it should last us a lifetime with little maintenance. Would recommend on basis of both quality and service.

October 24, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you very much for the review. We are sure you will enjoy your shed for many years to come!

Rated 5 out of 5 stars

Purchase of Greenhouse and Potting Shed

The product options were explained clearly by Bentley's staff and the site visit was particularly useful in clarifying issues relating to the greenhouse base. One small niggle is that the sales literature should be clearer about the greenhouse footprint, which turns out to be a few inches bigger than the manufacturer's specifications indicate. Fortunately, Bentley's consultant brought this to my attention during the site visit, in good time to make the necessary modifications to the concrete base. The erection of the buildings was carried out very professionally and without any undue disruption. I am very happy with the greenhouse and shed and the service provide by Bentley's and would strongly recommend the company to anyone thinking about purchasing garden buildings.

October 24, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Mr Popovich, thank you for leaving such a detailed review. I have passed on your comments about the sales literature so hopefully we can make an improvement for the future. We are glad everything went to plan and you are happy with the end result.

Rated 4 out of 5 stars

Good garage

Good product, quick efficient delivery, mostly satisfied with the build

October 23, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you for taking the time to leave a review, we are very happy you are pleased with everything.

Rated 4 out of 5 stars

Junior workshop.

Every thing promised was delivered to my satisfaction. Site erectors were friendly and obliging.

October 17, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you Mr Clews, enjoy your new building!

Rated 3 out of 5 stars

Aftersales

Shed did not arrive within estimated time and was not contacted to advise of delay ,when I contacted Bentleys I was told they couldn't speak to the factory as it was the weekend ,then they were waiting for an email reply from the factory's for 2 days ,I was not kept informed of progress when I rang to ask if they had any information for me I was told we have had this conversation two days ago and the situation is the same we are waiting to hear from the factory ,when you purchase an expensive shed you do not expect this kind of after sale

October 17, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Dear Mrs Gee, thank you for taking the time to leave a review. I am sorry to hear the process did not go smoothly for you. We have just created a letter setting out the order process following a procedure review with the factory which we hope will solve issues like this. Unfortunately it won`t benefit you now, but we have acted on similar reviews to improve the way we do things. I hope you enjoy your building and once again apologise that we did not get things 100% correct on this occasion.

Rated 5 out of 5 stars

Fantastic service would recommend

Clean careful workers courteous & on time!!

October 17, 2016
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Thank you for taking the time to leave a review, Victor. We are pleased everything went to plan!

Rated 4 out of 5 stars

Good.

All as expected.

October 17, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you Simon!

Rated 4 out of 5 stars

Garden Shed

I had to chase for a date but when they had the shed made, Bentley's were very quick at installing it. Overall, I am very pleased with the shed.

October 16, 2016
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Thank you, Maxine. We have just created a letter setting out the order process which should help in these situations. We are pleased you are happy with the building.

Rated 4 out of 5 stars

Good quality product

Good quality product but they did turn up on the wrong day (a week early!) so they were lucky to find me in.

October 16, 2016
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Thank you for the review, Sarah. Sorry we came too soon, but glad you were happy with the result!

Rated 4 out of 5 stars

quality shed

Good quality shed although expensive had a small problem satisfactorily fixed by bentleys so service good

October 16, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you Steve!

Rated 5 out of 5 stars

Good service and good product.

Brought an apex shed, not cheep but very good quality and very well made. Good service, delivery and installation. Thank you.

October 13, 2016
Unprompted review
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Reply from Bentley's Garden Buildings

Thank you, Simon. Enjoy your shed!

Rated 5 out of 5 stars

Extremely happy with the service and product

Sales staff were friendly and helpful finding the right shed for what we needed. Delivery was efficient, on time and by friendly and helpful workers. Product is perfect for our needs and very good quality.

October 10, 2016
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Thank you for the review, we are glad you are pleased with everything!

Rated 3 out of 5 stars

Potting shed

The shed was delivered on time and erected quickly, the problem was that, although we had paid £160 for the old shed to be removed, these people said they can't remove it. So the new shed had to be erected in a place we didn't want it. After numerous phone calls to Bentley they eventually arrived, took away the old shed and moved the new one into the right place.
Now we have had the shed for a few weeks we can see nails sticking out by the window frames and the latches are half falling off. I wouldn't say the workmanship is very good and I wouldn't buy anything else from them.

October 9, 2016
Unprompted review
Rated 5 out of 5 stars

Sheds!

An excellent service from start to finish. Staff very friendly and helpful. More importantly shed delivered and put up very promptly, with no fuss or bother

October 5, 2016
Unprompted review
Bentley's Garden Buildings logo

Reply from Bentley's Garden Buildings

Thank you for taking the time to leave such a positive review, enjoy your new shed!

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