Bento for Business Reviews 

102
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Never commit with this company they are unable to support their own customers or respond to simple email requests. Secondly they could never activate our business account our employees couldn’t use th... See more

Rated 1 out of 5 stars

This is the worst company!! first "someone" took more than $5,000 in matter of hrs out of the account and Bento didnt see that suspicous, because it was transaction after transaction, and their reso... See more

Rated 2 out of 5 stars

Can't log in to my account with the correct password. Tried re-setting passwords multiple times and get error message. Used live chat support only to be told by the agent that "we are out of the offic... See more

Rated 3 out of 5 stars

Works ok, not great. The biggest problem is it takes several days to add funds. Weekends, any banking holiday, etc doesn't count so anticipate a week most of the time. It would be nice to... See more

Company replied

Company details

  1. Financial Planner

Information provided by various external sources

Bento for Business is a user-friendly financial operating platform that offers unprecedented control and visibility over business expenses and payments. Our mission is to give you the freedom to drive your vision, empower your employees and deliver business growth. Thousands of business owners across the U.S. are using Bento to save time and money. Issue physical and virtual corporate cards to staff and limit when, where and how much they can spend. Turn cards on/off with one click from anywhere. Send and track vendor payments in one place. Manage admins and departments. Create expense reports with a few clicks. Get real-time alerts and enjoy peace of mind.


Contact info

2.0

Poor

TrustScore 2 out of 5

102 reviews

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2.0

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(102)

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Rated 5 out of 5 stars

Amazing Business Card

I have been very impressed with my "Bento for Business" card and the many features that I am able to control via the web app. The ability to track my expenses as well as those of my additional card holders allows for precise accountability. I especially like that I can set spending limits and restrictions on the type of products that can be purchased with the individual card holders.

May 3, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

thanks for your kind words. Made our day.

Rated 4 out of 5 stars

I love Bento! It has been an asset to our bookkeeper!

We've only been on Bento just shy of a month - so only 4 stars because I don't know how the billing/statement portion looks, but if it is anything like the service I've had from Bento this far - I'll be changing it to a 5 star!
Each of my employees has their own card. I LOVE that I can see in real time what they are spending and where. I've been able to place limits, and then modify as needed. Recently, a tech went over his limit - I logged on from my phone and was able to adjust his limit so he could immediately finish his transaction. The couple of times that I've had questions or concerns, I just hop on the chat section and the representative is quick, courteous, and knowledgable. I HIGHLY recommend Bento to any business owner, but especially small/medium businesses where we need control, yet we allow autonomy from our employees. We don't have anymore "lost" receipts. (You know the ones that they purchase on corporate account and then they never get turned in? And there is no way to track who purchased it...) Switch to Bento!!

May 2, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

Wow. Thanks for taking the time to review us...and for the comments that made our day.

Rated 5 out of 5 stars

Highly Recommend

We have used Bento for our small business for a few years now and we are very pleased. It is easy to use and it integrates with our time tracking software. The best part is that Bento files all our IRS forms on our behalf and prepares and distributes W-2s for our employees in a very timely manner. In addition, we get reminders of employee birthdays and work anniversaries, which is an added bonus. We find it excellent for the price and highly recommend Bento.

May 1, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

Thanks for your kind review

Rated 5 out of 5 stars

User friendly

User friendly, easy to use, provides a great and quick overview of what's going on!

May 1, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

Well said. Thank you for taking the time to review us.

Rated 3 out of 5 stars

Works ok, not great

Works ok, not great.

The biggest problem is it takes several days to add funds. Weekends, any banking holiday, etc doesn't count so anticipate a week most of the time.

It would be nice to have better capabilities for matching individual statements and expense reports, but that's more of an issue with other software than Bento.

April 20, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

thanks for taking the time for feedback. We are working diligently with all the other dependencies we have as part of our process to find a faster way to load funds and get started. Our goal is to continually improve our service.

Rated 5 out of 5 stars

Awesome product for my business

Awesome product for my business. Great young company that actually listens, they even had a conference call to get my direct feedback!

April 20, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

We strive to listen carefully, and we're pleased it made a difference.

Rated 4 out of 5 stars

Working out great

Working out great. Just wished money showed up on the card quicker.

April 14, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

thanks for taking the time for feedback. We are working diligently with all the other dependencies we have as part of our process to find a faster way to load funds and get started. Our goal is to continually improve our service.

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service, Stellar Customer Care! I would recommend this company to anyone!

April 10, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

Stellar is one of the adjectives we strive to earn. Thank you for taking the time to review us.

Rated 4 out of 5 stars

Web site is a little slow

Web site is a little slow. Time needed for transfer of time is a little uncertain.

Everything else works well.

April 6, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

thanks for taking the time for feedback. We are working diligently with all the other dependencies we have as part of our process to find a faster way to load funds and get started. Our goal is to continually improve our service.

Rated 4 out of 5 stars

Program improvement strongly suggested!

Customer service responded quickly. The issue we have is that the program does not allow for or show monthly statements! Even so, there is no way for it to show a current balance at the time of a past transaction or range of transactions. The card is treated like a credit card in our accounting systems and needs to be reconciled every month. The Bento program does not allow that to be done with ease and accuracy.

April 4, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

We love this suggestion. All the enhancements on our product roadmap come from customers like you. Thank you for taking the time to review us.

Rated 4 out of 5 stars

Money needs to load faster

April 3, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

thanks for taking the time for feedback. We are working diligently with all the other dependencies we have as part of our process to find a faster way to load funds and get started. Our goal is to continually improve our service.

Rated 5 out of 5 stars

An integral part of our "Best Practices" policy.

I have saved enough on Bento to pay the cost many times over. One of the best decision we have made regarding administrative controls ever.

My most recommended Admin tool of all time!!

April 3, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

Really made our day. Serving you is why we are here. Thank you for your kind words, and for taking the time to post this review.

Rated 3 out of 5 stars

Works great except takes too long to …

Works great except takes too long to load funds

April 3, 2017
Unprompted review
Bento for Business logo

Reply from Bento for Business

thanks for taking the time to give feedback. We are working diligently with all the other dependencies we have as part of our process to find a faster way to load funds and get started. Our goal is to continually improve our service.

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