We bought a scooter for our 2 year old grandson. A quality product, dispatched quickly and well packaged. Good communication when I contacted Berg to ask about delivery timescale. A smooth transactio... See more
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Just bought a Berg Buddy go kart. Excellent quality product that we are very happy with. Only down side was the delivery company DPD. Tracker failed miserably and delivery time was 12 days not 3-5 as... See more
Excellent balance bikes. Worth every penny to see the faces on my twin grandchildren when they saw the bikes for the first time. Good quality bikes, easy assembly and speedy delivery. Two spacers were... See more
Love love love the climbing frame and accessories! Was not very easy to put up (definitely a more than 1 person full day project) but the result is amazing, it looks nice and is constantly in use by b... See more
Company replied
Company details
- Toy Manufacturer
- Children's Toys Store
- Outdoor Sports Store
- Playground Equipment Supplier
- Toy and Game Manufacturer
- Toy Store
Written by the company
We are BERG. We make it possible for you to jump, ride and fly through the open air with our assortment of outdoor toys and gear. Life is meant to enjoy the outdoors. Be active in the open air, relax through effort and have fun on your own or together with friends or family. Our products are developed with high quality standards to ensure a long-lasting life for every product. It is important to be able to grow, play and have fun as carefree as possible. This is why safety is also at our core. Are you ready to explore the outdoors and make it yours? Welcome to the world of BERG. It is now yours!
Contact info
Stevinlaan 2, 6716WB, Ede, Netherlands
- 085-4003355
- cs@berg.com
- berg.com
4.6
Excellent
4K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered on time and not left on the…
Delivered on time and not left on the doorstep
November 28, 2025
Reply from BERG
Hallo Alec,
Thank you for your review! Great to hear that the delivery arrived on time and was handled with care.
Kind regards,
Luuk - BERG
Fast delivery
Fast delivery, observance of the delivery date, excellent information about the progress of the delivery.
November 28, 2025
Reply from BERG
Hi Jitka,
Thank you for your review! Great to hear that delivery was fast, on schedule, and well-communicated throughout.
Kind regards,
Luuk - BERG
Amazing brand i love the pakaging its…
Amazing brand i love the packaging its for a present so havent opened yet cant wait to see!!
November 21, 2025
Reply from BERG
Hello Zena,
Thank you for your kind review! Great to hear you love the packaging — we hope the present will be a wonderful surprise once it’s opened!
Kind regards,
Luuk - BERG
Reply from BERG
Hi Donna,
Thank you for your review! Great to hear that ordering was quick and easy, and that delivery was fast.
Kind regards,
Luuk - BERG
Grandson Turned 2
My little grandson turned "2" and bought this for him so he can join in with his other older siblings , he was absolutely delighted.
Easy to put together and ready for some speedy balance bike riding , thank you
November 19, 2025
Reply from BERG
Hello Susan,
Thank you for your lovely review! Wonderful to hear that your grandson was delighted and can now join his older siblings. Enjoy those speedy balance bike adventures together!
Kind regards,
Luuk - BERG
The website was easy to use and the…
The website was easy to use and the wheelbarrow arrived the next day. My granddaughter loves using it to carry logs for her mum.
November 19, 2025
Reply from BERG
Hello Gillian,
Thank you for your review! Great to hear that the website was easy to use and that the wheelbarrow arrived so quickly. Wonderful that your granddaughter enjoys helping with it!
Kind regards,
Luuk - BERG
Easy to place the order and great…
Easy to place the order and great description and looking at the reviews was helpful.
November 24, 2025
Reply from BERG
Hello Alison,
Thank you for your review! Great to hear that ordering was easy and that our product information and reviews were helpful.
Kind regards,
Luuk - BERG
The product was horrible expensive and…
The product was horrible expensive and it was not complete. Can you imagine how disappointed was my son then we tried to build the car, but some screws are missing.
October 29, 2025
Reply from BERG
Hallo Alexander,
vielen Dank für dein Feedback. Es tut uns leid zu hören, dass es Probleme bei der Montage gab. Das entspricht natürlich nicht dem Qualitätsstandard, den wir anstreben. Melde dich gerne bei unserem Kundenservice, damit wir dich unterstützen können. Du kannst ganz einfach Kontakt mit uns aufnehmen über: https://www.berg.com/nl/contact
Viele Grüße,
Natalie
BERG Service team
Great product excellent quality
Great product excellent quality
Very fast delivery will have one happy little boy on Christmas day
November 15, 2025
Reply from BERG
Hello Paige,
Thank you for your review! Great to hear that you’re happy with the quality and fast delivery — we hope he has an amazing Christmas day with his new BERG.
Kind regards,
Luuk - BERG
Great service.
Easy to navigate the web page. Quick delivery. Items were packaged very well.
November 21, 2025
Reply from BERG
Hi Eileen,
thank you for your great review! Happy to hear the website was easy to use, delivery was quick, and everything arrived well packaged.
Kind regards,
Luuk - BERG
Reply from BERG
Hi Sharanya,
thank you for your review! Great to hear you’re happy with the sturdy, well-made quality.
Kind regards
Luuk - BERG
Very clearly set out website
Very clearly set out website, easy to locate required product, simple order process, prompt delivery.
November 19, 2025
Reply from BERG
Hi Mick,
thank you for your great review! Happy to hear the website was clear, ordering was easy and delivery was prompt.
Kind regards,
Luuk - BERG
Fast efficient delivery and good…
Fast efficient delivery and good quality for our grandson
November 16, 2025
Reply from BERG
Hi Michelle,
thank you for your review! Great to hear the delivery was fast and the quality is perfect for your grandson.
Kind regards
Luuk - BERG
It was extremely easy to purchase the…
It was extremely easy to purchase the item and I was kept up to date throughout all stages. Thank you to all the team at Berg and the parcel delivery team, Great work. Take care.
November 15, 2025
Reply from BERG
Hi Craig,
thank you for your wonderful review! Great to hear the purchase process was so smooth and that you felt well-informed throughout. We’ll gladly pass on your kind words to the team.
Kind regards
Luuk - BERG
Reply from BERG
Hi Sally,
thank you for your review! Great to hear you’re happy with the quick service.
Kind regards,
Luuk - BERG
Toddler Balance Bike
Select balance bike for granddaughters Christmas present, it had good reviews and a good price. Ordering was easy and came within the days specified. Can’t comment on bike just yet as not put together but looks sturdy and well made.
Would have purchased helmet but only came in black.
November 7, 2025
Reply from BERG
Hi Yvonne,
thank you for your review! Great to hear the ordering and delivery went smoothly and that the balance bike already looks sturdy and well made. We hope it will be a wonderful Christmas gift for your granddaughter.
Thanks as well for your note about the helmet colours — we appreciate the feedback!
Kind regards
Luuk - BERG
Our grandsons love the buddy cart
Our grandsons love the buddy cart. Endless fun. Solid quality product.
November 14, 2025
Reply from BERG
Hi Ian,
thank you for your lovely review! Great to hear your grandsons are having so much fun with the Buddy — solid quality is exactly what we aim for.
Kind regards
Luuk - BERG
Item was delivered on time and the…
Item was delivered on time and the product looked great
November 14, 2025
Reply from BERG
Hi Richard,
thank you for your review! Great to hear the delivery was on time and the product looks great.
Kind regards
Luuk - BERG
Reply from BERG
Hi Anne,
thank you for your great review! Happy to hear you like the website and our products.
Kind regards
Luuk - BERG
Good quality bike and quick delivery 😁
November 6, 2025
Reply from BERG
Hi Helen,
thank you for your review! Great to hear you're happy with the bike and the quick delivery.
Kind regards
Luuk - BERG
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