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BERG Reviews 3,680

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

We bought a scooter for our 2 year old grandson. A quality product, dispatched quickly and well packaged. Good communication when I contacted Berg to ask about delivery timescale. A smooth transactio... See more

Rated 4 out of 5 stars

Just bought a Berg Buddy go kart. Excellent quality product that we are very happy with. Only down side was the delivery company DPD. Tracker failed miserably and delivery time was 12 days not 3-5 as... See more

Rated 5 out of 5 stars

Excellent balance bikes. Worth every penny to see the faces on my twin grandchildren when they saw the bikes for the first time. Good quality bikes, easy assembly and speedy delivery. Two spacers were... See more

Rated 5 out of 5 stars

Love love love the climbing frame and accessories! Was not very easy to put up (definitely a more than 1 person full day project) but the result is amazing, it looks nice and is constantly in use by b... See more

Company replied

Company details

  1. Toy Manufacturer
  2. Children's Toys Store
  3. Outdoor Sports Store
  4. Playground Equipment Supplier
  5. Toy and Game Manufacturer
  6. Toy Store

Written by the company

We are BERG. We make it possible for you to jump, ride and fly through the open air with our assortment of outdoor toys and gear. Life is meant to enjoy the outdoors. Be active in the open air, relax through effort and have fun on your own or together with friends or family. Our products are developed with high quality standards to ensure a long-lasting life for every product. It is important to be able to grow, play and have fun as carefree as possible. This is why safety is also at our core. Are you ready to explore the outdoors and make it yours? Welcome to the world of BERG. It is now yours!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Under promise, over deliver.

When I ordered the Berg Buddy it had a lead time of + 2 weeks. Item was delivered before estimated arrival date. Haven’t opened the box yet. Birthday gift.

November 4, 2025
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Reply from BERG

Thank you for your review! Great to hear the delivery was even faster than expected — we hope it will be a fantastic birthday gift!

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

Lovely Bike's

This is my 2nd bike purchased for my Grandson's for Christmas although there not built up yet the box is so light I couldn't believe a bike was even in there...Choice of Colours are Great....Price is Amazing.....Communication and Delivery good !!

November 11, 2025
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Reply from BERG

Hi Sharon,

thank you for your lovely review! Great to hear you’re happy with the bikes, the colour options and the ordering process — we hope your grandsons will love them!

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

I’ve gave 5 to Berg because they were…

I’ve gave 5 to Berg because they were very easy and quick for ordering the item I wanted, they also kept me up to date with tracking!

November 1, 2025
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Reply from BERG

Thank you for your great review! Glad to hear ordering was easy and that the tracking updates were helpful.

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

The bike is sturdy and easy to…

The bike is sturdy and easy to assemble, helmet well made, and adjustable to my son’s head. He loved it!!

November 6, 2025
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Reply from BERG

Hi Audrey,

thank you for your lovely review! Great to hear the bike and helmet fit so well and that your son loves them!

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

Best quality go cart I have ever seen

Best quality go cart I have ever seen. With proper wheels and bearings. Very easy to put together. It is so well made it will last a lifetime.

November 5, 2025
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Reply from BERG

Hi Michelle,

thank you for your fantastic review! Great to hear you’re impressed with the quality and build of your BERG go-kart. Enjoy the ride!

Kind regards,
Luuk - BERG

Rated 5 out of 5 stars

I wanted to start my Daughters journey…

I wanted to start my Daughters journey into Cycling properly. The Berg Balance bike mixes style with amazing quality that will last far longer than everything else.

The green colour way is fantastic.

November 10, 2025
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Reply from BERG

Thank you for your wonderful review! Great to hear the balance bike is the perfect start for your daughter’s cycling journey — and that you love the colour too.

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

Great service

Great service, arrived in 2 days, well packaged and great product

November 2, 2025
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Reply from BERG

Hi Nigel,

thank you for your great review! Glad to hear everything arrived quickly and you’re happy with the product.

Kind regards,
Luuk - BERG

Rated 5 out of 5 stars

Easy Purchase and Delivery

Although the bike was bought as a Christmas present and hasn't been used yet, the ordering and delivery process was very easy and quick.

October 28, 2025
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Reply from BERG

Hi Stephan,

thank you for your review! Great to hear the ordering and delivery went smoothly — we hope the bike will be a wonderful Christmas gift.

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

I was informed of time and day of…

I was informed of time and day of delivery & delivered on time. No issues.

October 25, 2025
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Reply from BERG

Hi June,

thank you for your review! Great to hear the delivery went smoothly and everything arrived on time.

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

Easy to use

Easy to use, great choice of equipment

October 22, 2025
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Reply from BERG

Hi Rae,

thank you for your review! Great to hear you found everything easy to use and liked our range of products.

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

Beautiful quality

Really happy with the bike I ordered. It feels lovely quality and had a nice finish to it

October 23, 2025
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Reply from BERG

Hi Michelle,

thank you for your kind review! Great to hear you’re happy with the bike and its quality finish.

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

Would order from Berg again 👍🏼

Ordered some spares off the website - easy to order with tracked delivery to the UK

September 29, 2025
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Reply from BERG

Hi Nick,

thank you for your great review! Glad to hear ordering and delivery went smoothly. Enjoy your new BERG.

Kind regards
Luuk - BERG

Rated 5 out of 5 stars

My little one loves her new Moov bike

My little one loves her new Moov bike! It’s so light and fantastic for a little toddler to start with. Falling over with a lightweight bike makes it easy to get back up again. The service was great! Customer service was so accommodating and friendly. Thank you Berg

October 8, 2025
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Reply from BERG

Hi Nadine,

thank you for your wonderful review! We’re so happy to hear your little one loves the MOOV bike and that our team could help make the experience great.

Kind regards
Luuk - BERG

Rated 3 out of 5 stars

Website and order was good

Website and order was good
Info on delivery date very poor

October 10, 2025
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Reply from BERG

Dear Customer,

Thank you for your review.

We would like to help you resolve your issue. Please contact us via our contact form so that we can assist you personally: https://www.berg.com/it/contact

Kind regards,
Magdalena
BERG Service Team

Rated 1 out of 5 stars

We have not received any parcel yet

We have not received any parcel yet

October 3, 2025
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Reply from BERG

Dear Customer,

Thank you for your review.

We can see that you are currently in contact with one of our team members.
If you still have any concerns or further questions, please don’t hesitate to ask!

Kind regards,
Magdalena
BERG Service Team

Rated 5 out of 5 stars

My daughter loves it

We already had a bike from this brand, so when I decided to get a scooter for my daughter, I immediately checked their products again. I was impressed by the bright colors — and my daughter loved them too!

What I also found very convenient is that the scooter’s height allows me to push it while slightly leaning forward when my daughter gets tired of riding. It rolls very smoothly, and I can easily control it even when my child is standing on it. The wide footboard at the bottom gives enough space for both feet, which makes it comfortable and safe.

The scooter isn’t too light — around 3.5 kg — and I think that actually helps my daughter control it better. Overall, we’re very happy with this purchase!

As a few fun ideas for future gifts, you can also get light-up wheels or an LED underglow — kids absolutely love it, especially when it starts getting dark.

October 7, 2025
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Reply from BERG

Hi Iryna,

thank you for your great review, we're happy to hear your daughter loves the scooter and that it works so well for you both. Thanks also for your fun product suggestions!

Kind regards
Luuk - BERG

Rated 4 out of 5 stars

14ft Inground trampoline & Deluxe net

We purchased an inground trampoline with a deluxe net, as a whole it is a grood product.
I am leaving the review on the fact that the net is not as well designed as I would of thought.
Firstly, the way in, you have to walk along spring/padding to get in, these springs with constant wear on spot could fail, it isnt the easiest compared to other brands. Also with the belt along the bottom, its a trip hazard.
Secondly is the netting and how its installed, the upright bars with padding and cover pulled down over and to clip at bottom of upright is very awkward to do, if you need to remove bars incase of storm/high wind coming it is very difficult and having to reattach after is a tedious task. Maybe if bolts on brackets attaching uprights were done different it might make easier to remove quicker from that point.
Overall I would say it is a good product. just some items in the design of it

October 6, 2025
Unprompted review
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Reply from BERG

Hi there,

Thank you for taking time to send us your feedback! Enjoy your InGround trampoline.

Kind regards,
Luuk - BERG

Rated 5 out of 5 stars

Have not built the bike yet but it…

Have not built the bike yet but it seems very good quality and prompt delivery

September 28, 2025
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Reply from BERG

Hello Sylman,

thank you for your review. Great to hear that delivery was prompt and the bike made a good first impression. We hope the assembly goes smoothly and that you’ll enjoy the bike once it’s ready to ride!

Best regards
Luuk - BERG

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