We bought a scooter for our 2 year old grandson. A quality product, dispatched quickly and well packaged. Good communication when I contacted Berg to ask about delivery timescale. A smooth transactio... See more
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Just bought a Berg Buddy go kart. Excellent quality product that we are very happy with. Only down side was the delivery company DPD. Tracker failed miserably and delivery time was 12 days not 3-5 as... See more
Excellent balance bikes. Worth every penny to see the faces on my twin grandchildren when they saw the bikes for the first time. Good quality bikes, easy assembly and speedy delivery. Two spacers were... See more
Love love love the climbing frame and accessories! Was not very easy to put up (definitely a more than 1 person full day project) but the result is amazing, it looks nice and is constantly in use by b... See more
Company replied
Company details
- Toy Manufacturer
- Children's Toys Store
- Outdoor Sports Store
- Playground Equipment Supplier
- Toy and Game Manufacturer
- Toy Store
Written by the company
We are BERG. We make it possible for you to jump, ride and fly through the open air with our assortment of outdoor toys and gear. Life is meant to enjoy the outdoors. Be active in the open air, relax through effort and have fun on your own or together with friends or family. Our products are developed with high quality standards to ensure a long-lasting life for every product. It is important to be able to grow, play and have fun as carefree as possible. This is why safety is also at our core. Are you ready to explore the outdoors and make it yours? Welcome to the world of BERG. It is now yours!
Contact info
Stevinlaan 2, 6716WB, Ede, Netherlands
- 085-4003355
- cs@berg.com
- berg.com
4.6
Excellent
4K reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BERG
Dear Lisa,
Thank you for your positive review.
Kind regards,
Luuk - BERG
Everything OK
September 27, 2025
Reply from BERG
Hello Tomáš,
thank you for your review. Great to hear everything went well. We wish you lots of fun with your BERG product!
Best regards
Luuk - BERG
Super easy to order and speedy…
Super easy to order and speedy delivery, thank you - Bike is lovely and very good quality. Cant wait to give it to our grandson for his birthday!!
September 19, 2025
Reply from BERG
Hello Jane,
thank you for your lovely review. Great to hear that ordering was easy, delivery was fast, and you’re happy with the quality of the bike. We’re sure your grandson will love his birthday present!
Best regards
Luuk - BERG
Wonderful!
Great ordering system, tracking a little vague (but we are in the UK so needed to be shipped).
Product absolutely great! Industrial grade in comparison to other companies.
September 17, 2025
Reply from BERG
Thanks for your great feedback! Glad to hear you're happy with the product – and we appreciate your patience with the tracking. Enjoy!
Best,
Tim – BERG
kids are amazed
Almost 2-3 weeks. Kids are amazed.. Solid construction. options are nice.
September 2, 2025
Reply from BERG
Thanks for your feedback! Great to hear the kids are loving it – enjoy the fun!
Best,
Tim – BERG
Lovely little balance bike loved by my…
Lovely little balance bike loved by my two year old grandson
September 21, 2025
Reply from BERG
That's wonderful to hear – thank you for sharing! Wishing your grandson lots of fun with his balance bike!
Best,
Tim – BERG
Bought some springs
Bought some springs, and they arrived the very next day (my home is in Belgium).
September 14, 2025
Reply from BERG
Hello Miguel,
thank you for your review. Great to hear that the springs arrived so quickly in Belgium. We wish you lots of fun with your BERG trampoline.
Best regards
Luuk - BERG
Exactly what I needed and fast…
Exactly what I needed and fast delivery. Greatly appreciated
September 12, 2025
Reply from BERG
Hello Luke,
thank you for your review. Great to hear that you found exactly what you needed and that the delivery was so fast.
We really appreciate your feedback and wish you lots of fun with your BERG product.
Kind regards,
Luuk - BERG
Quick delivery.
September 10, 2025
Reply from BERG
Hello Hanka,
thank you for your review. Great to hear that you are satisfied with the quick delivery. We wish you lots of fun with your BERG product.
Best regards
Luuk - BERG
Reply from BERG
Hello Daniel,
thank you for your review. Great to hear that you are happy with the fast delivery and the product itself. We wish you lots of fun with your BERG product.
Best regards
Luuk - BERG
Delivery super fast
Delivery was super fast and the product is excellent, according expectations, great
September 9, 2025
Reply from BERG
Hello Maurizio,
thank you for your review. Great to hear that the delivery was so fast and that the product meets your expectations. We wish you lots of fun with your BERG product.
Best regards,
Luuk - BERG
Reply from BERG
Hello Katarzyna,
thank you for your review. Great to hear that you are satisfied with the product. We wish you lots of fun with your BERG product.
Best regards
Luuk - BERG
Reply from BERG
Hello Karen,
thank you for your review. Great to hear that you are happy with the sturdiness of the bike and that the assembly was so easy. We wish you lots of fun with your BERG bike.
Best regards
Luuk - BERG
Reply from BERG
Hello Michal,
thank you for your review. Great to hear that you are happy with the trampoline and satisfied with the fast delivery and quality. We wish you lots of fun with your BERG trampoline.
Best regards
Luuk - BERG
Reply from BERG
Hello Robert,
thank you for your review. Great to hear that you are so happy with the bikes. We really appreciate your recommendation and wish you lots of fun with your BERG products.
Best regards
Luuk - BERG
Good Product but needs fine tuning
The cycle looks good and has a solid frame. However, the seat is kept moving because the bolt does not hold it very tightly. Also, the tires look a little wobbly(side by side).
September 10, 2025
Reply from BERG
Hello Gaurav,
thank you for your review. We are glad to hear that you like the look and sturdiness of the bike. Your feedback about the seat and the tires is very valuable.
If we can help you out with the seat and tires, please reach out to us: https://www.berg.com/uk/customer-service#contact
Best regards
Luuk - BERG
Reply from BERG
Bonjour Edouard,
merci pour ton avis. Nous sommes ravis que la livraison ait été rapide et que la qualité te plaise. Nous te souhaitons beaucoup de plaisir avec ton achat.
Cordialement
Luuk - BERG
Balance bike
Great service, updates and delivery.
My daughter loves her new bike, seems sturdy and well built. Would certainly look to buy other items.
September 5, 2025
Reply from BERG
Hello Kara,
thank you for your review. We’re happy to hear that you are satisfied with our service and delivery, and that your daughter loves her new balance bike. Great to know that the sturdiness and quality convinced you. We wish her lots of fun riding it!
Best regards
Luuk - BERG
Really good solid scooter however a bit…
Really good solid scooter however a bit tricky to use for a 2 year old. Never the less a good buy. JTimms
August 5, 2025
Reply from BERG
Hello Jacqueline,
thank you for your review. Great to hear that you are happy with the quality and sturdiness of the scooter. We understand that it can still be a bit tricky for a 2-year-old, but we’re glad you feel it was a good purchase. We wish your 2-year-old lots of fun with the new scooter!
Best regards
Luuk - BERG
Great bike thought it was missing a…
Great bike thought it was missing a screw staff where great explaining it was located in the handle bars and not in the envelope with all the other screws. Little bit of a faff lining up the hole of the handle bars but really simple design and very good quality
September 2, 2025
Reply from BERG
Hello John,
thank you for your detailed review. We are glad to hear that our team could quickly help you with the missing screw confusion and that you are happy with the design and quality of the bike. We wish you lots of fun with your BERG product.
Best regards
Luuk - BERG
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