you have to pay the extra VAT, they dont highlight it at all in their website !!! not like other norwegian eshop at all !!
Company replied
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See what reviewers are saying
Terrible customer service. Has been misleaded to order climbing shoes i one size smaller than usual. They did not fit, Bergfreunde don't care that they have made a mistake, and force me to pay expensi... See more
Terrible. DO NOT BUY ANYTHING HERE. They will charge you all the custom clearance fees and VAT on top of the price that you think you are buying. They are based in Germany. We felt completely robbe... See more
Sorry- even if I could pick up my kid's backpack after 7 working days- I find it not trustworthy that I order a package on what I think is a norwegian website (I live in Norway) and then I have to pay... See more
Company details
Contact info
Bahnhofstr. 26, 72138, Kirchentellinsfurt, Germany
- +49 7121 7012-0
- service@bergfreunde.no
- bergfreunde.no
1.2
Bad
92 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I cannot share the bad reviews
I cannot share the bad reviews. No secret that customs comes on top, one can calculate the final amount on toll.no. I ordered stuff for 2500 NOK and paid in the end less than I would have at the same shop in Germany! Very nice stuff, competent team, quick and easy shipping- buy and enjoy!
April 27, 2017
Unprompted review
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