After spending time at Berkshire Grove Hospital, I left feeling incredibly grateful for the people who work there. Every member of staff I encountered — nurses, doctors, healthcare assistants, and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service. The consultation with Fulvio was informative and honest he advised against some procedures I was interested in as, in his opinion, they would not have enhanced my looks. He listened t... See more
Feels like you are in a spa/beauticians with beautiful decor and a relaxing atmosphere. I was very stressed out on arrival for various reasons but not bring able to find it was one of them. I comm... See more
The team at Berkshire Grove are so attentive. They made me feel relaxed and looked after me very well after my procedure. Cannot thank them enough!
Company details
Written by the company
Berkshire Grove Hospital is a luxurious destination hospital offering unmatched levels of care. At Berkshire Grove Hospital, every detail is attended to and we facilitate the highest levels of surgical care. Our partner surgeons are highly qualified and fully accredited, with many years of experience in procedures to improve body confidence. We offer an array of top surgeons for you to choose from, each with their own specialisations and expertise. A stay at Berkshire Grove Hospital is unique. We not only provide a superior surgical offering but also ensure a spa-like experience.
Contact info
Waltham Road, SL6 3TN, Berkshire, United Kingdom
- 01628 562255
- info@berkshiregrovehospital.co.uk
- berkshiregrovehospital.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team at Berkshire Grove are so…
The team at Berkshire Grove are so attentive. They made me feel relaxed and looked after me very well after my procedure.
Cannot thank them enough!
As usual very friendly but professional…
As usual very friendly but professional at the same time. Seen immediately according to appointment
Great service
Great service. The consultation with Fulvio was informative and honest he advised against some procedures I was interested in as, in his opinion, they would not have enhanced my looks. He listened to my concerns and treated me conservatively which I am very grateful for. The Neogen treatment he suggested was amazing. Maxine administered it, I am a complete baby when it comes to pain but I am pleased to say, for me, there was no pain at all it was a totally comfortable experience. My skin is looking amazing. Thank you to all the team at Berkshire Grove ❤️
After spending time at Berkshire Grove…
After spending time at Berkshire Grove Hospital, I left feeling incredibly grateful for the people who work there. Every member of staff I encountered — nurses, doctors, healthcare assistants, and support staff — treated me with patience and respect. They balanced professionalism with genuine warmth, which made the situation much easier to handle.
What stood out most was how consistently they communicated. I never felt left in the dark, and they always made sure I was comfortable and understood what was happening. It’s clear that the team takes pride in their work and truly cares about their patients.
My experience
I have had a few different procedures performed by Maxine. I am so delighted with both her and the outcomes. I can’t recommend highly enough!
Feels like you are in a spa/beauticians…
Feels like you are in a spa/beauticians with beautiful decor and a relaxing atmosphere.
I was very stressed out on arrival for various reasons but not bring able to find it was one of them. I commented on this, as there was no sign on the road or building and the postcode is shared with the business park next door.
Within a few months they have rectified this and it is clearly visible from the road.
The staff were so friendly when I arrived.
Would definitely go there again if needed.
All was good except for one nurse that…
All was good except for one nurse that was very unprofessional.

Reply from Berkshire Grove Hospital
I had the most incredible experience at…
I had the most incredible experience at Berkshire Grove for my breast augmentation surgery with Dr Teo. Start to finish my stay at the hospital was made comfortable and I was extremely well looked after by every member of the team. I could not fault them and I am so so happy with my results! Thanks to everyone who looked after me.

Reply from Berkshire Grove Hospital
Patient experience
This is a very well oiled team who made every step of my patient journey seamless. The attention to detail is peerless, and this is healthcare without the anxieties of a traditional clinical environment. By far the most comprehensive, diligent and safe clinical experience I have had - and as a surgeon myself I have good insights into such things!
Care and attention is incredible
I had an extended tummy tuck with breast lift and reduction at Berkshire Grove Hospital, and the experience has been exceptional. Fulvio is an outstanding surgeon – innovative, passionate, and genuinely invested in his patients and their results. After considering several consultants, the overwhelmingly positive reviews and sense of community around this hospital made my decision easy, and I would have travelled much further if needed. The team strike the perfect balance between warmth and professionalism, with particular thanks to the nursing staff – Arena, Simila and Shauna were wonderful – and Jason, the ward manager, who immediately puts you at ease. I’m only two weeks post-op, but my recovery has been smooth so far, with excellent communication throughout. Fulvio even took the time to message me on a Sunday to advise on compression guidance, which says everything about his level of care. Thoughtful touches like gift bags and flowers just reinforced how valued you feel as a patient. I couldn’t recommend them more.
A very professional approach.
I was happy with the professional approach to the mole mapping. I felt confident that the clinician knew her job well and was helpful in answering any question I had. The results were thorough and reassuring.
The four star review instead of five was because it was very difficult to find the entrance as we were looking for a sign for the Apex Clinic. In fact we needed to look for the hospital entrance.
Staff all very professional but so…
Staff all very professional but so welcoming , helpful and friendly . Premises are are beautifully decorated and very clean .
Reception told me my Consultant was…
Reception told me my Consultant was with a patient. I got a call from Mr Chin’s secretary to ask if I was attending my appointment, and I said I was sitting in Reception. Receptionist unfriendly and didn’t apologise.

Reply from Berkshire Grove Hospital
Neogen
My first Neogen treatment was a positive experience. Maxine is so friendly and articulate in explaining what to expect and very reassuring.
I’m actually looking forward to my next treatment and the results it will bring!
Great experience
Great experience with kind, knowledgeable staff who made me feel relaxed throughout my treatment. Thanks Maxine!
Small but perfect
Staff were very caring and attentive and the facilities were first class.
A great experience from the first time…
A great experience from the first time I stepped over the threshold at the Berkshire Grove Hospital, to the day I left following my surgery
The staff were just lovely, so kind and caring and couldn't do enough to make me feel safe
Very friendly and relaxed
Very friendly and relaxed. Nothing was too much trouble. Very happy to have surgery there.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







