Berkshire Heating Solutions Reviews 

112
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From beginning to end, Jon & his team were the most impressive contractor that I have worked with, delivering an exceptional level of customer service. Jon, Mike & Elliot consistently delivered on all... See more

Rated 5 out of 5 stars

Jon was very professional, efficient, hard working and conscientious. Value for money was second to none. We had recently moved into our new home and we had a hot water boiler, Jon very promptly sugge... See more

Rated 5 out of 5 stars

Super friendly, easy to deal with, honest and quite frankly saved me a lot. After calling numerous companies and being advised on purchasing a new boiler would be the best course of action. (Mine was... See more

Rated 5 out of 5 stars

I really can't praise Berkshire Heating Solutions Limited highly enough. They provided a very competitive quote for a new central heating boiler and started the work a few days later. Everything wen... See more

Company details

Written by the company

We are Berkshire Heating Solutions, a small team of Gas safe central heating specialists. We provide new boiler installations as well as all heating and hot water servicing and repair. Covering Berkshire as well as parts of Surrey, Buckinghamshire and north Hampshire. We pride ourselves on providing a quality service, honesty, and reliability meaning we are here for our customers when they need us most. As an accredited partner of Worcester Bosch as well as a Vaillant mastertech meaning we can offer the maximum possible warranties on all of our installations.


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4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

All reviews

(112)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient Service

Having returned from holiday last night with no hot water …contacted Jon and he tried to assist over the phone… realising a visit was required turned up at 8.30am this morning and resolved the problem … very efficient

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler repair

Jon was punctual, polite and above all else did a great job. The price was good and i would recommend his services. I would definitely use him again.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great advice & service

I only noticed late evening that there was an issue with my hot water and heating.
I reached out and Jon came back to be right away with tips/advice to check first to see if at all able to resolve it quickly.
Since issue was not resolved he came through next morning and resolved issue very in a quick, efficient, professional and very friendly manner.
I would highly recommend to anyone with any heating issues.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Best experience from Jon today

Best experience from Jon today. He quickly identified the faulty part, ordered it, and returned later the same day to fit!! He also serviced my boiler at thr same time. Friendly and highly knowledgeable. Highly recommend Jon at Berkshire Heating Solutions.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - Alan repaired my leaking Boiler in a very professional manner. I was impressed by the way he and Jon communicated with me and kept to the appointment time.
I will certainly use them again.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Responsive to messages (What's App), turns up at agreed times and does the job without any fuss (or mess!). Competitive rates too. No complaints at all. Have used a few times now and happily use again and recommend to others.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

New Boiler

We have used Berkshire heating Solutions for a couple of years for servicing with no issues. We had a breakdown and no heating during the coldest part of the year. It took a few days for Jon to come, but if a heating engineer isn't busy in the winter then somethings wrong! After spending time trying to fix the problem it was decided that a new boiler was the best answer. It didn't make sense throwing money at an old boiler so we agreed. 3 days later we had a new boiler with a 10 year guarantee. There was no hard sell and all is working well. Very happy to recommend and in fact already have done so.

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Berkshire Heating Solutions are fantastic…

Berkshire Heating Solutions have carried out a number of heating repairs and services for me over the years and continue to offer a 1st class service. Friendly, reliable and above all honest - I highly recommend

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Had a leak and was seeking recommendations this company reached out to assist and were also recommended. Came out when arranged and assessed work needed. Gave an estimate and info and sent quotes over the same evening. Good communication, and I felt able to ask any questions. Arranged for the work to be completed and they arrived the next day. Very pleased with work and related info supplied. Very tidy and polite

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

We came down to a leak from our boiler

We came down to a leak from our boiler. Jon explained over the phone that there a few possibilities one cheaper and one not so cheap. When he arrived we were expecting the worst but he told us thankfully that it was the lease of the two thankfully.
We also asked him to service it at the same time which he did.
He was very thorough in his work leaving no mess afterwards.
We would definitely recommend Berkshire Heating Solutions to anyone in the future.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

From Iceland to Maldives!

After having no heating at this time of year due to our old trusty boiler giving up, we contacted a few companies as per recommendations from Facebook groups! Not all of them responded or some stopped responding!
Berkshire Heating Solutions were quick to respond and they answered all questions quickly! Sent a quote when they said they would, booked the job for 3 days after their first contact, arrived when they said they would & replaced our broken boiler with a brand new one! And fitted hive after explaining what it was and how it would benefit us! John worked so quickly to get the job done! We are so grateful and would highly recommend the company to anyone! And we love hive!!! Thank you!!!

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic response

I had a fault with the boiler and called Jon at 9.30 on recommendation, he provided a fantastic response popped around between jobs, diagnosed the problem (without telling me I needed a new boiler) sourced the spare and had it up and working within the hour. Well pleased, great service and a nice bloke too.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

I wouldn't hesitate recommending Jon…

I wouldn't hesitate recommending Jon after being let down by Baxi, Jon came out to service my boiler after Baxi cancelled without reason. He was friendly, polite and professional, he even took the time to speak with us about boiler efficiency and changed the settings for us.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Quick response to an urgent issue

After a plea for help on social media Jon messaged to say he would fit me in the same day. He came round, had the part we needed in his van and our heating was back on by lunchtime. So pleased and we will definitely be using Jon for our annual services in the future.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler fix

Called them in the morning and they said they would come out to see my boiler the same day. He asked me to send him a video of the flashing lights and noises from the boiler so he could see what was happening before he came out. When he arrived he had come prepared with a new fan as that is what he had diagnosed from the video. He replaced the fan and the heating worked again.
Absolutely brilliant and preemptive deduction made from the video I sent, so that he came with the part required. Totally recommend 100%

December 28, 2022
Unprompted review

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