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Berrymans Sweets Reviews 416

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TrustScore 4.5 out of 5

4.6

Confectionery
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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy online ordering process and the impressive selection of sweets available, often highlighting the nostalgic quality of the products. Many people are particularly impressed with the exceptional quality of the sweets, noting their delicious taste and how they match childhood memories. The delivery service receives frequent commendation for being incredibly fast, with many orders arriving the next day, and customers appreciate being kept informed throughout the shipping process. However, some customers also noted issues with product quality, such as melted items, sweets that didn't taste as expected, or jars that were not completely full. A few other people also felt that the customer service was unresponsive to their concerns, including issues with incorrect product descriptions or gluten-free claims. Additionally, some reviewers found the high volume of delivery update emails to be overwhelming.

What people talk about most

Product

Consumers find the product to be positive, often praising the great selection, good price, and excellent... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Quality

Customers had positive experiences with the quality of the sweets, often describing them as excellent and... See more

Service

People report positive experiences with service, with many expressing overall satisfaction and a desire to... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease of use and the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was so happy to find this company selling their jars of sweets online. They have quite an assortment of sweets but my favourite ones are the Bonbons, I chose strawberry and the white toffee one... See more

Rated 5 out of 5 stars

Very easy to use and sweets for those with dietary considerations are set out clearly. Jars maybe a wee bit smaller than I expected but good quality sweets and worth to know exactly wh much ingredient... See more

Rated 5 out of 5 stars

Gosh. What can I say, I have tried many brands over the years, but these are the most enjoyable ones ever, great price, 100% Highly recommended 👍👍 Will buy again from Mr Berrymans Sweets x

Rated 5 out of 5 stars

This was the first time I've shopped with Berrymans Sweets and I was very impressed. I ordered the items on the 10/11/25 and less than an hour after ordering I was emailed to say my order was on its w... See more

Company details

  1. Confectionery

Written by the company

Berrymans Confectionary are a Lancashire based family owned business which has prospered to become one of the largest suppliers of premium confectionery in the UK. With a knowledgeable team of staff who have a combined total of well over 100+ years within all aspects of the confectionery industry we're confident that we will have what you are looking for.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

416 reviews

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Rated 2 out of 5 stars

I'm incredibly disappointed

I'm incredibly disappointed . I ordered a selection of retro sweets for a party, hoping to surprise my guests with a nostalgic treat., the delivery was delayed by over a week, and when it finally arrived, several items were missing or incorrect. The sweets that did arrive were stale and unappetizing. I won't be ordering againa!

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, ordered the chocolate white mice for my mother who really enjoys them, came next day after ordering, used Berrymans sweets before and always get a great service

December 2, 2024

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