Berrys & Grey Reviews 92

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve been a Berry’s & Grey customer for around five years now & have always received a warm & professional service. I mostly use B&G for their florals which are always to the highest quality & well... See more

Company replied

Rated 5 out of 5 stars

I've worked with Nicole on projects over the last few years with her Interior design service, each and every time she helps create beautiful spaces in clients homes and never disappoints! She really... See more

Company replied

Rated 5 out of 5 stars

Every single purchase I’ve made (which has been many) has been perfect. Nicole has an amazing eye for detail, so you can guarantee everything is of high quality and she’s always happy to help make cus... See more

Company replied

Rated 5 out of 5 stars

Berrys and Grey I've many beautiful products over the years .... too many to mention in the last few year since Nicole had gone online , lots of beautiful silk flower arrangements that lasts. Th... See more

Company replied

Company details

  1. Home Goods Store
  2. Florist
  3. Furniture Accessories
  4. Furniture Store
  5. Gift Shop

Written by the company

Offering Incredibly Realistic Faux Flower Arrangements, Stems and Home Accessories via our Online Shop. Interior Design and Floristry Services. We are here to make your home your luxury.


Contact info

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

I couldn't be happier...

I couldn't be happier with the service I received. Nicole was so quick to respond, helpful and friendly. She created such a beautiful wedding bouquet that looks just as perfect as the day it arrived. All of her communication throughout the process of creating the bouquet was really useful. I can't recommend a forever bouquet made by Nicole enough!

October 29, 2022
Rated 5 out of 5 stars

5 stars from me

5 stars from me. Berrys and Grey is the place to go if you want excellent customer service, beautiful products, quick delivery and the best of all, nothing is too much trouble. Nicole is honest and will never let you buy more then you need. She actually has time for every one of her customers, a service that some small business just don’t provide. It’s not just about the sale it’s so much more at Berrys and Grey. A customer for life.

November 1, 2022
Rated 5 out of 5 stars

Excellent customer service

I highly recommend Berrys & Grey as a perfect supplier, the excellent items provided and the extra touch of customer service that they add make you feel valued. I contacted them with a situation with my parcel and the lovely lady contacted me back and sorted out in hours. Many thanks, really appreciate your service and attention.

November 11, 2022
Rated 5 out of 5 stars

Fantastic vase

Fantastic vase. Better than described and exactly what I wanted. Well packaged and spot on gorgeous!

November 9, 2022
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Reply from Berrys & Grey

Hi Sarah, thats so great to hear, really glad you love our products. Looking forward to helping with the arrangement this week!

Rated 5 out of 5 stars

Fantastic service as always!

Fantastic service as always from Berrys & Grey, autumnal flower arrangement looks superb at Porsche Norwich! Nicole is prompt in responding and very collaborative, ensuring she always meets the brief and the budget.

November 3, 2022
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Reply from Berrys & Grey

Very happy to hear you are pleased with the floral arrangements and service! Thank you for the very kind feedback!

Rated 5 out of 5 stars

Incredible service with DMs from the…

Incredible service with DMs from the brand on Instagram giving great advise and the most amazing quality flowers I’ve seen.

October 17, 2022
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Reply from Berrys & Grey

Thanks so much for the kind feedback Rachel, glad to have helped you find the perfect flowers!

Rated 5 out of 5 stars

Absolutely gorgeous flowers!

I purchased the "Rouge romance rose and hydrangea" faux flower arrangement from Berrys & Grey. The arrangement is so gorgeous and the quality is amazing! Nicole was so lovely and accommodating, going above and beyond to get the bouquet to me (I'm international). I would definitely recommend this shop. Thank you Nicole!

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Berry’s & Grey

Fantastic service from Berry’s & Grey, delivery arrived on time and beautifully packaged.

The quality of the items are second to none, I will definitely be purchasing more!

Perfect items for every occasion to complement your home or as a gift for a loved one!

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered the wild spring flower and…

I ordered the wild spring flower and foliage arrangement with a large vase to match and I am absolutely over the moon! The flowers and foliage look so fresh and realistic, you would never think they were faux flowers. The customer services was exceptional and everything arrived so quickly. Amazing company and my new go to for flowers! Thank you so much! X

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely item! Thank you!

Lovely item. Thank you so much. Great communication from the company and prompt responses x

August 30, 2022
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Reply from Berrys & Grey

Thankyou so much Jodie, I am so glad you are happy with your order and service :)

Rated 5 out of 5 stars

I’ve ordered several floral…

I’ve ordered several floral arrangements now from Berry’s and I have never been let down but simply made so happy with every purchase. The quality is flawless and they always get delivered safely and in a timely manner. Won’t go anywhere to else to buy artificial floral arrangements.

August 16, 2022
Unprompted review
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Reply from Berrys & Grey

Thankyou so much for such a kind review! Glad you love the purchases and flowers!!

Rated 5 out of 5 stars

Long term B&G customer

I’ve been a Berry’s & Grey customer for around five years now & have always received a warm & professional service.
I mostly use B&G for their florals which are always to the highest quality & well worth the investment.
Nicole is an absolute pleasure & always willing to help. & the flowers always arrive beautifully wrapped! Above standard service. X

August 9, 2022
Unprompted review
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Reply from Berrys & Grey

That is such kind words Sophie, thank you so much for your continued support and feedback!

Rated 5 out of 5 stars

Just love this shop!

Every single purchase I’ve made (which has been many) has been perfect. Nicole has an amazing eye for detail, so you can guarantee everything is of high quality and she’s always happy to help make custom floral designs for you for any occasion. My home looks like it’s been sponsored by berry’s and grey because I just love everything they offer. Highly recommend this fabulous buisness.

August 3, 2022
Unprompted review
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Reply from Berrys & Grey

Thank you so much Hayley, I am so thrilled you are pleased with our products and service!

Rated 5 out of 5 stars

I just love shopping with B&G

I just love shopping with B&G. Everything is so tasteful and fantastic quality. The service is great too - they really know their stuff. All in all a great independent business and a super place to find special items that you won't see everywhere.

July 22, 2022
Unprompted review
Berrys & Grey logo

Reply from Berrys & Grey

Thanks for the kind words Michelle! You have a wonderful business too! Glad you love the products. :)

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